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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
3,726 reviews
641 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 3,726 Marine Corps service member reviews from California

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5 out of 5 Stars

Team members were awesome and Schandler was very prompt and helpful

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

It was a pleasure to work with Kris Santos and the rest of my loan team. Kris kept me informed of everything every step of the way and made me feel reassured that veterans united was fully invested in helping take care of me when I mentioned that another lender hada a competitive offer for me.

headshot image of Kristine Santos

Loan Officer: Kristine Santos

NMLS# 1114919

5 out of 5 Stars

Yes, I would highly recommend any friend or family member to go with Veterans United for their next home buying experience. Lucas Hassemer along with the rest of his team members were very friendly, professional, and easy to work with. They practically walked me through the entire process of buying my first house from start to closing of the escrow. I can't thank you guys enough. Keep up the good work!

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Photo submission from Eugene N.

Veteran Home Loan Team was very Professional, impeccable service from the whole team. My Veterans United team was OUTSTANDING! I took this photo with my realtor, Diya, when I got the keys. Truly awesome team!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4 out of 5 Stars
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars

We are repeat customers and have built a wonderful working relationship with Veterans United. We’ve had the pleasure of working with Steve 3 times. He and his team are such a pleasure to work alongside. Communicative. Helpful. Clear. Friendly. Competent. Mindful. SEAMLESS!!!
⭐️⭐️⭐️⭐️⭐️

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

We had the pleasure of working with Britt and Nicole. Both shared their knowledge and made the entire process smooth. They made us feel confident with buying our first home. We couldn’t ask for a better team ! We highly recommend Veterans United as we would like every buyer to have the same experience as we did.

headshot image of Britt Blaesing

Senior Loan Officer: Britt Blaesing

NMLS# 1770415

5 out of 5 Stars
headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

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5 out of 5 Stars

So many great things about the entire experience! Mariano Dowgaluk and the Veterans United team made the home-buying and loan process so easy and stress-free that at times, it honestly didn’t even feel real that I was actually closing on a home. Everything was explained clearly, communication was great, and they made sure I felt comfortable and in control every step of the way.
Buying a home can be overwhelming, but they made the process feel simple and seamless. I’m truly grateful for all their help in making this experience such a positive one.

headshot image of Mariano Dowgaluk

Senior Loan Officer : Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

I’m kinda old school but Emmett and his team at veterans united made the experience rather effortless and explained every step of the way. Would definitely recommend them to any veteran.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars

Loved how quick easy and painless the process was especially for being a first time home buyer. All questions answered in a timely manner.

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
Photo submission from Cesar G.

Listen up gents,
I wasnt in the position to buy a home but this VU team headed by Mr. Paul Betts steered me in the right direction to prepare ourselves to purchase our home we were living in already as renters so we wouldnt have to once again uproot and disturb our family, Paul didnt hesitate to be side by side with us in the trenches and figure out our goal even when the muck got thick we weathered the storm and prevailed
To the entire VU team my family wishes to extend an invitation to our home if you ever find yourselves in California, our casa es tu casa, thank you guys for your hard work
-Semper Fi
Cesar L Gallardo

headshot image of Paul Betts

Loan Officer: Paul Betts

NMLS# 1417557

5 out of 5 Stars

Sheldon and his team did an outstanding job helping us through the purchase process.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

Miles was an amazing partner throughout the loan process. Would recommend to any veteran looking to get a mortgage through veterans United.

headshot image of Miles Pivonka

Loan Officer : Miles Pivonka

NMLS# 1171208

5 out of 5 Stars

If you’re a vet @veteransunited Home Loans is the way to go. Adam and his team were instrumental in getting us all the way to the finish line. I highly recommend them! Their app makes the process so smooth and streamlined, too.

headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars

Aaron Esterle and the entire team were wonderful from first contact through closing and beyond. They organized everything and checked in thoughtfully along the way. This team brought humanity to the process, something that is missing in many walks of life these days. I could not have asked for a better experience. Well done!

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

I have bought 2 homes in my life, 1 while serving and the other while retired. And both through Veterans United. They make things alot easier for those who live on the go.

headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars

Whitney and her team kicked ass!!

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

2.5 out of 5 Stars

It is really hard to speak to the loan officer.

Response from Veterans United

Hi Hae,
I'm sorry it was difficult to get in touch with your loan officer during the loan process. I understand how frustrating it can be when you have questions and aren't able to get the communication you're looking for.

I'd appreciate the opportunity to learn more about your experience. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.

The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. Messages received outside those hours are typically answered the next business day.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

Cara Music is the loan officer you want. She is thorough with her work and will make sure everything gets done right. Thank you on behalf of the Marquez family.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars

These guys helped my family purchase our first home. Many thanks to them and their staff. Very friendly every step of the way.

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Photo submission from Sean W.

I highly recommend Veterans United. The team provided a clear and concise approach to every step and managed my expectations in keeping with their high standards. Great experience. Thank you, team!

headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
headshot image of Britt Blaesing

Senior Loan Officer: Britt Blaesing

NMLS# 1770415

5 out of 5 Stars
headshot image of Mariano Dowgaluk

Senior Loan Officer : Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

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