Try to avoid switching out loan officers during the process. It can cause communication issues.
From start to finish, Veterans United was outstanding. Jessica was amazing! She was kind, caring and thoroughly knowledgeable as she provided guidance and effective in getting us closed in a beautiful home. I would recommend Veterans United and Jessica wholeheartedly.
Great communication and always available to answer questions.
VU was a pleasure to work with and were eager to answer any questions I had along the way.
The process was made easy.
Thank you for all the help and making the process super easy.
The process was surprisingly easy! All my questions were answered and explained in a way that even I could understand!
Extremely helpful with my first time home buying experience. I don’t believe it could have went any better, Thank you!
I have nothing but good things top day about my experience with VU. I would recommend them highly to anyone and everyone
Overall amazing experience and thank you all for helping our family find the right house and making the experience smooth.
Phenomenal experience from beginning to end. Moving halfway across the country is stressful, but the ease at which Billy and Veterans United made that possible really cut the stress down.
These guys made it easy. Explained everything and gave great advice along the way.
Very easy to work with, always keeps you updated and everything as far as the loan process was made seamless
I thought Nina was very good, and her attitude was really helpful regardless of communication issues. Really thought Pre approval was expedient, and gift socks in the mail were a good start to loan process.
Make sure you have a contract that reflects the speed at which everything gets done. Most of it is very much out of the buyers control.
Response from Veterans United
Peter, we appreciate your comments and thank you for the opportunity we had to work with you. Our Client Advocate team is always available to promote excellent customer service, so feel free to contact us at any time.