Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,639

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,219
4
36,041
3
5,984
2
1,841
1
1,554

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 196 Marine Corps service member refinance loan reviews from Florida

Clear Filters

5 out of 5 Stars
Would Recommend

Robert was a true professional.

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Very friendly and easy going experience.

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
Photo submission from Stewart C.

Veterans United is an outstanding company because of OFFICERS like Anna Denietolis again words cannot express my thanks to Anna Denietolis and justis her assistant

Loan Officer: Anna Denietolis

NMLS# 1076832

3.5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Christina Gardiner

NMLS# 1450509

5 out of 5 Stars
Would Recommend

Veterans United, Colin Park and V U team staff has gone over and above for Al and I. They were very hands on through out the total process, always made themselves available when we had questions, would keep us updated on the process.Everyone was very patient and made sure that we understood the process.Made the online signing process easy for us.I would so love to meet Colin Park and the VU team one day, it's great to know that there are still honest companies that truly have people best interest in mind.Please keep up the good work and has always thank you for being a Ram in a bush.
Al and Vikki Henderson

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

I was a mortgage broker for many years. I have closed a ton of loans and worked with many lenders. Veterans United is by far the best of the bunch.

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars
Would Recommend

Quick and easy.

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

2.5 out of 5 Stars

This is the first time we have done a VA loan. There were costs that we had not seen in other loans which lowered our cash out in our refi. However, we did get near 90% loan to value and a decent interest rate, so that was a plus. The online document submission process was fairly easy. But some docs we submitted had an unclear status which showed "pending" and for a long time with no explanation of any problem. When the Fed interest rate decrease came out in September 2019, suddenly we had to close immediately and our closing was scheduled without checking with us. We had to cancel the initial closing date since we could not be available for that day. If our rep had checked with us first we could have given them some days. And when we did give a day a week out, we felt pressured to make it happen before the first of the next month. We did meet their preferred closing date, and after closing, we were told our funds would be released that day. Then we got a verbal that it would be the next Monday. Monday came and went by and ultimately the funds were not released for another 8 days from the closing with no communication from our rep during those 8 days that there was any issue. After the funds were released our rep stated that maybe there was a hold due to the amount. But no definite reason was given. NOTE not funds were released during that 8 days. The original mortgage was not paid off and our cash out was not paid, nor did our bank show any incoming funds.

Response from Veterans United

Thank you so much for your detailed feedback Robert. Our Client Advocate team will be reviewing your file to look for areas of improvement. We will also be working with your settlement agent for an explanation of the delayed funding, as they are the ones to disburse all funds. We truly appreciate you sharing your concerns.

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United Home Loans. Daren Bodine was always very friendly and very professional during our home finance journey. We could always count on him to answer any question or concern we had. He explained everything in full detail and left no questions unanswered. The whole Veterans United Home Loan team was very professional and it was a absolute pleasure to do business with them.

Loan Officer: Daren Bodine

NMLS# 1222289

4 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

I feel very comfortable And confident using Veterans United and everyone I have interacted with has been fantastic! I would recommend them to anyone especially Kimberly!

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Veterans United Home Loans makes the mortage lending proccess as low stress as possible. They demonstrate a have a very high commitment and appreciation for Veterans of the Armed Forces and their family. They make a pleasant experience out of a very important life decision. They are diligent to make sure all goes as smoothly as posssible.They have a great team of dedicated,knowledgable professionals who seem to really enjoy what they do. I highly recommend Veterans United Home Loans with 100% confidence that you will be in the best of hands.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Loan Officer: Daren Bodine

NMLS# 1222289

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

All of the people we've worked with at Veterans United have helped make our experience great. They are all professional, knowledgeable, and friendly. I would highly recommend their services to anyone.

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

The easiest home buying experience with Brendan.

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

Start your journey today!

Let’s Go!

See all 175,639 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.