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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,548 reviews
838 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,548 Marine Corps service member reviews from Florida

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5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

10 is not a high enough number. You guys took from dreaming to home ownership in less than a month and did all the heavy lifting for me.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

Everyone from Veterans United were amazing to work with. They were available to answer all questions and took time to check in often. I can't imagine a home buying experience any smoother than the process we had.

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars

Jason &staff true professionals highly recommend veterans use them.jason &staff need a good raise..

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Photo submission from James S.

From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

Very professional and a great customer experience. Tommy and team were always on top of things and quickly answered any question I had. Don’t see anything that could be improved on! Thank you very much!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Andrew, Lora, Nicole and the team were amazing from beginning to end. I highly recommend working with them if you're looking for a house.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

Every step went smoothly, when I had a question or need help it was there and quick. I highly recommend Veterans United!

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars

The Team was amazing! Alan Thomas was so helpful through this whole process and was ready to answer any questions I had. Big shout out to all of them

headshot image of Alan Thomas

Loan Officer: Alan Thomas

NMLS# 2796656

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5 out of 5 Stars
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

Ta'tianna was so so so wonderful. She always got back to me super quick and gave me every detail I needed. This was my first time buying a home and I felt confident and taken care of with my team.

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

Matthew and Melany were a pleasure to work with. They both communicated very well through the entire process.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

They hung with me till the job was done. I live in Kansas and bought a house in Florida.

headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

4.5 out of 5 Stars
headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars

Sydney was super engaging during our home purchase. She would always be available when we had questions and she made the home buying experience A+. We would highly recommend Sydney from Veterans United

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

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Experience first-hand why 372,963 homeowners give us a perfect score!

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5 out of 5 Stars

I felt no pressure or heartaches during the entire process. It was easy and smooth! 100% recommend!

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

4 out of 5 Stars

Buying a home is one of the most exciting experiences, but it can also be one of the most stressful. As veterans, it's incredibly important to have a team that not only understands the VA loan process but also supports you through the setbacks, challenges, and emotions that come with it.
I was fortunate to have that kind of support with Veterans United, especially Haley, along with Selina and Kimberly. Haley was phenomenal throughout the entire process. Whenever things became overwhelming, she remained calm, solution-focused, and always kept me informed. She took the time to explain every number, answer every question, and make sure I fully understood each step before moving forward.
What stood out most was how much she truly listened. Whether it was concerns about our budget, frustrations with other parties involved in the transaction, or simply the stress that comes with buying a home, Haley always made me feel heard and supported. She advocated for us, respected our financial boundaries, and never pressured us beyond what we were comfortable with.
The entire team was responsive, professional, and genuinely invested in helping us succeed. Their communication was excellent, and they worked hard to keep things moving, even when unexpected obstacles came up.
If I ever decide to buy another home way, way down the road, I would absolutely choose Veterans United again—and I would hope to work with Haley, Selina, and Kimberly. I cannot thank them enough for helping us navigate this journey and making a difficult process feel manageable.

headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Photo submission from Liroy G.

I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

Extremely customer oriented, very responsive, and offered the best rates on the market for military members; I would enthusiastically recommend Brian, Kate, and the Veterans United Team.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

Matt Torres was a pleasure assisting me through the process of purchasing my duplex. I would recommend using Veterans United to my fellow veterans.
Matt closed my purchase in 30 days. I look forward to doing business with him again.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars

Allison B. is the absolute Best!!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

The team of Nina Chapin guided me through this extremely stressful home-buying process from start to finish. Also their diligent "behind the scenes" efforts completed the closing in a timely manner despite a variety of financial & administrative challenges that put the closing's date & time in jeopardy.

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

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