Tony was great he made it happen it was a very short process. When we had questions he was there to answer anytime of the day are night.
I found everyone at Veterans United Home Loans to be incredibly helpful and honest throughout the entire process. Buying a home can be stressful at times, but Kayla, Kelly, and the rest of the team were always available to answer my questions. They were kind, patient, and eager to help me work through any issues that came up. I truly felt supported every step of the way. Thank you so much!
I want to personally thank Dustin Johnson for everything he did during my home buying process. Rotation was quick to respond to any questions I had. He was patient while walking me through every step of the process to ensure I not only understood what needed to be done, but also explained the importance and reasoning behind every step. If it wasn’t for Dustin, I would have been completely lost during my home buying process. Dustin was able to take so much weight and stress off of my shoulders. If it wasn’t for him working tirelessly, my family and I wouldn’t have been able to have a home to move into after starting the process and closing on a home 3 weeks later.
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We felt that every aspect and detail concerning the purchase of our home was being handled by highly competent professionals who were almost as close as family. I have never seen or heard of such attentive service by any entity that I have worked with before.
Crystaline was absolutely amazing . The process was flawless . The only thing was with Catrina Heath. In short … she pulled a fire alarm for a fire that didn’t exist . Catrina , words carry a lot of weight during this time and my only advice to you is to check how you are communicating with your customers, and check in with your partners before sending out something that gravely impacts months of planning and hard deadlines . Lastly , an answer back is better than no answer at all , I know life is busy for us all but it is no excuse to leave myself and others on my side without a response for days . Respectfully , do better for the next people and good luck.
We couldn't have asked for a better team! I was truly amazed by how stress free of a process they made it for us as first time homebuyers! They took the time to explain each step, and always answered our questions right away! We are forever grateful to our team in helping us achieve our dream of home ownership!
Honestly, if I was going for another house I would use them again but I love my house. I love all the work that they've done for me in order to help me get this house so big. Thank you to everybody on the team.
This was my first time using my veteran's benefits to buy a home and I couldn't be happier that I picked Veterans United to be my mortgage lender. Jason Bals, Megan Staszcuk, and Travis Roberts are an amazing mortgage team and we want to thank each one for their help in closing on our home. Thank you to all!
Veterans united went above and beyond for me and my family, I highly recommend KEN ORDYK!!
I appreciate everything Cara and her entire team (Madi and Victoria) did in helping me secure my mortgage and buy my first, and God-willing my last, house. Everything they did, even something like providing me with a great Real Estate Agent, or patiently explaining what maybe would be an obvious answer to a question that a more experienced buyer would know, made what I was expecting to be a stressful and anxiety-inducing process much less than I worried it would be. Thank you for all your help!
Thanks Madison for taking such good care of me and my loan. It was great working with you again. The whole process was easy peasy.
The whole process was very smooth. The loan team was exceptionally helpful with everything!
I thought the team did extremely well. They were in contact and always followed up on outstanding request. They also kept me informed and on top of responsibilities. They made sure everything was done correctly. I am thankful for that.
Jamie was great. He held my hand through everything. I got frustrated once , but he did what was necessary to get us through it. Thank you Jamie for your hard work. We are done and I have no regrets.
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I purchased and refinanced my home with VU and each time Mr. Derek Harmon and his team have been amazing with helping me through the process by answering and solving any problems I have encountered. My personal experience has been relatively easy and again, amazing.
Jimmie Draper and the team definitely worked for us and got everything done for the close. Appreciate the effort!
Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????
We worked with Charles and his team for the better part of a year, and throughout this process, they were patient and professional. Even though we faced some adversity, they consistently remained supportive and committed to helping us accomplish the important milestone of buying our first home.
very professional! highly recommended!
Ryan Sherman and his team are easy to work with. They keep you updated through the whole process and take the time to answer any question you may have.
