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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,504

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,405
4
13,493
3
2,012
2
905
1
689

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Showing all 474 Marine Corps service member home purchase loan reviews from Georgia

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5 out of 5 Stars
Would Recommend

Outstanding customer service thanks so much Dave

Loan Officer: Dave Munns

NMLS# 859838

1 out of 5 Stars

Procrastination! Information provided weeks before closing was reviewed over 3 times without an outcome days before closing, and I didn't get to be at my closing due to travel.

Response from Veterans United

Hello John, we appreciate your feedback and understand that traveling near the end of the home loan process presents a unique opportunity for our teams to deliver outstanding service. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Our team will be researching your comments to improve our service in similar situations down the road.

4 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend

Proccess was painless and easy. My wife and I had no trouble getting our home loan set up.

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend
Travis P

Had an awesome team and wouldn't have had it any other way. Way less stressful than anticipated and kept me informed the whole way. Thanks again Andy and Brandon!

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

The entire team was fantastic even in the face of a difficult selling agent.

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Mystle Schellhorn

NMLS# 1698291

0.5 out of 5 Stars
Would Recommend

I did not find out my actual house payment until sitting at the table for closing and I had to keep calling to find out what was going on. Keith was not helpful at all if it wasn’t for Ryan Stoll I would have not made this home purchase.

Response from Veterans United

Thank you for this feedback Jason. I see that you were able to speak to a member of our Client Advocate team about your experience and provide them additional details. We understand that final mortgage payment is a big part of your loan process and want to make sure you always have access to this detail. Please let us know if we can help answer any additional questions you might have.

5 out of 5 Stars
Would Recommend

Branch Manager: Jennifer Stewart

NMLS# 412226

4 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Kelly and jaclyn are amazing! they really care about you and keep you informed every step of the way

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

I had a great experience with Veterans United Home Loans. Adam Underwood and Jason Brown helped me with buying my first home. They answered any questions that I had and made it a painless and easy process. I was shocked that it was so easy. I would highly recommend this service to veterans anywhere.

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

I was suprised how stress Free everything was. Thanks Matt and Team

Loan Officer: Matt Bretz

NMLS# 1281964

5 out of 5 Stars
Would Recommend

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Almost perfect!!

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Very positive and professional team that made home buying a pleasant experience.

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

They fought very hard for us!

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Aaron and his team were awesome to work with. They communicated great, and were there for us every step of the way.

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

We enjoyed working with Molly and Jeremy. They both made our home loan experience a positive one.

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Very helpful team. Lee, Mark and Josh really went above and beyond to get me through this tough process.

Loan Officer: Lee Sattler

NMLS# 834004

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Crites

NMLS# 873136

1.5 out of 5 Stars

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

One of the best professional experiences I've ever had, and not just with purchasing a home. These guys are outstanding!

Loan Officer: Dylan Morgret

NMLS# 1493964

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See all 121,504 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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