Everyone was so helpful. It was a smooth process. Thank you so much.
If it is your first time purchasing a house I would recommend doing a lot of research beforehand. I only would recommend the VA loan because a lot of costs are taken care of prior to closing that you would have to pay for if it was a regular home loan. I didn’t feel they had my best interest in mind when it came to the loan. They were just going to offer me the highest interest rate even though my credit was great.. in the 800s and no issues on my credit report history. Not until I got a better offer with someone else did they try and match it but prior to that it was basically “due to what’s going on overseas”…. Some of the process I felt was done backwards. There was a delay on closing I felt could have been mitigated if those were one of the first things taken care of. It wasn’t a pleasant experience. It definitely could have been worse but I am so glad this process is over! The team did check in to see if I had questions but I don’t know what to ask if it’s my first time. I asked the lenders if there was anything needed from me and I would get “no we’re good for now” when there were things needed and there were documents I had to submit twice because they didn’t know I submitted it prior to when they asked (I guess). So for others I would advise them to research all the important things for purchasing a home and how the process works before starting the home buying process. Know what you can negotiate/ask for, and always shop around for lenders to get better deals. DO NOT ASSUME they have your best interest in mind like we do in the military. It’s a business for them to get the deal. And READ EVERYTHING IN DETAIL before signing especially at closing because there were multiple errors, and last minute changes that were made to the loan that my lender didn’t even know were changed so I wasn’t given any heads up about it. The attorney was visibly annoyed that I had questions or showed him where there were mistakes on the documents. He half explained things to me but when the sellers came he gave them all of his attention and just dismissed me until they were done. He catered to them so that they can go to their next appointment but didn’t apologize for having me wait longer due to the clerk having to fix multiple documents that they had errors on. That’s the gist of it. Oh and there are things you have to pay for throughout the process like inspections earnest money and appraisals so don’t expect to not have to pay anything.
The Veteran’s United team stayed in contact and kept me informed during every step.
Easy steps and quick ways to submit paperwork and documents.
I want to personally thank Dustin Johnson for everything he did during my home buying process. Rotation was quick to respond to any questions I had. He was patient while walking me through every step of the process to ensure I not only understood what needed to be done, but also explained the importance and reasoning behind every step. If it wasn’t for Dustin, I would have been completely lost during my home buying process. Dustin was able to take so much weight and stress off of my shoulders. If it wasn’t for him working tirelessly, my family and I wouldn’t have been able to have a home to move into after starting the process and closing on a home 3 weeks later.
From beginning to end veterans united made the process easy the communication was impeccable Darin Jobe returned my calls, explained everything down to the numbers and letters the whole team I had was amazing.
Simple. After things to do are complete your home free one way or another.
Here’s a heartfelt review you could post:From start to finish, Veterans United made my VA home loan experience smooth, stress-free, and easy to understand. As a veteran, buying a home is one of the biggest milestones in life, and their team was there every step of the way to answer questions, explain the process, and keep everything moving forward.Their communication was outstanding, and I always felt informed and supported throughout the entire journey. They worked closely with all parties involved to ensure my loan stayed on track, and thanks to their professionalism and dedication, I was able to close on my new home with confidence.I truly appreciate the exceptional customer service and commitment Veterans United showed to helping me achieve homeownership. I highly recommend Veterans United to any veteran or military family looking for a lender that genuinely cares about serving those who have served our country. Thank you for making this dream a reality!
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Billy and his team are quick to reply even when out office. He was very articulate and very knowledgeable knowledgeable throughout the whole process. I would 100% work with him again.
These guys/gals are amazing. Easy Jeezy!
Working with Clay and his team at Veterans United Mortgage was an absolute game-changer. From the very first phone call to the final signature, they made the entire home-buying process incredibly smooth, stress-free, and transparent.
What impressed us the most was their speed—we closed on our new home in record time! Clay and his team were proactive, highly responsive, and always stayed two steps ahead of the paperwork. They took the time to answer all of our questions, ensured we were maximizing our benefits, and genuinely cared about getting us into our home.
If you are a veteran looking for a team that honors your service with top-tier professionalism and unmatched efficiency, look no further than Clay. We couldn't be happier with our experience!
This was my first time using my veteran's benefits to buy a home and I couldn't be happier that I picked Veterans United to be my mortgage lender. Jason Bals, Megan Staszcuk, and Travis Roberts are an amazing mortgage team and we want to thank each one for their help in closing on our home. Thank you to all!
Veterans United should be described as nothing more than the absolute best. My whole entire team was absolutely amazing. The communication was absolutely amazing. I came to them after searching and bouncing between lenders for a year. My broker and I worked with them for 91 days, start to closing. It was a wonderfully experience.
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Ryan and his team were amazing. They were very responsive and all around helpful!
Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????
Shelby was amazing throughout the entire process! She not only demonstrated that she had immense knowledge on the entire process, but also thoroughly walked me through the process and helped me in every way possible. She was also extremely polite, encouraging, and professional. I could not have asked for better help! Thank you, Shelby for all that you do!
Veterans united made the process so easy and quick. They stayed on top of everything and got us our dream home in less than a month.
