It was such a pleasure working with Jayden and the whole team. Such a great experience.
Overall the experience was good and veterans united was very responsive. We are in our new home on time and everything worked out. The online portal is an awesome feature. We would probably use VU again.There are some things that can be improved -We qualified for a military grant in our state. But about halfway through the process was being told by veterans united we couldn't use it due to our locked in interest rate. I ended up reaching out to the state myself and pushing and questioning veterans united - turns out I was correct and we were able to use it. I'm not sure where the disconnect was.We had an appraisal that was passed and clean only for it to be revised by the underwriters after realtors had already been told it was clear. Our loan office pushed back for us - but wasn't getting a response from the underwriter. I asked to request a waiver from the VA but was told no no- we will hear back from the underwriter. A week later no word- and turns out the underwriter was on vacation??! Two weeks later we submitted the waiver and was approved the same day. Seems all that delay and stress could have been avoided.We used a VU realtor because we were told we received a small credit. Turns out that isn't allowed in our state- we should have been told that up front- veterans united did not have accurate information.
Thank you for making the process so easy and smooth.
Such a great team to work with. They did so much and I'm so appreciative for everything they did.
they went above and beyond wgat i need great people i would buy from them again very hones
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Overall I was satisfied with Veterans United. But it was almost impossible to get someone to answer my phone calls. Even with the videos I still felt like I was in the dark. And it was a last minute decision that I received. I needed to be more informed by the people working on my file. Also not everyone is a computer or app expert. Which was frustrating for me. And I was never able to change anything that I thought was wrong in my file, on their app. It had to be done by Veterans United, my capability was limited.
The entire team made the process so easy. It went quickly and the team was always quick to respond.
Very quick and simple process, staff did a great job!
Veterans United is simply the best! Fantastic customer service and relationships built with clients! Couldn’t be more pleased!
Great company to handle your home buying needs. They are very knowledgeable and make the process smooth and easy. I had a great painless experience working with Veterans United
Everyone throughout the process that was apart of my team was very responsive and very helpful and patient with me even tho it was my first home purchase and made it a good experience!
Everyone I worked with was amazing and helped me, and relayed information every step of the way. Very happy with the whole team
They made the process almost too easy! I was stressed out over nothing!
Cal saved us from having a bad VU experience. When he stepped in, the process went very smooth and we felt very fortunate to have worked with him.
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Veterans United has been great and we have used them and specifically the same loan officer Brian Flanigan 4 times now and always have a seamless and easy experience start to finish.
alls want to say is that you guys fond solutions to make a hard warking America and a retired veteran and his family very very happy. we love our new home. thank you all sp very much.
This entire transaction was smooth throughout. From first looking at homes, then into financing with Veterans United, going thru all the “to dos” that were laid out in front of me & finally closing. Never was there a worry & I couldn’t believe how seamless this process was from start to finish. I’d definitely recommend this organization & will use them again without hesitation in the future.
The Veterans United team has been first class in professionalism, knowledge, and helpfulness through out my first home buying experience. Cannot recommend the team I've got to work with enough.
Veterans United, was not even on our preview of who to start helping us find a home. But our daughter used then just a year ago to help her find a home and she loved them & recommend them to us. We contacted them and our buying a new home was never easier. No nightmares you hear about with other buying experiences. It has been a pleasure having Veterans United in our corner.
