As first time homebuyers Veterans United was so amazing to work with. They answered every question we had and explained it in layman's terms so we knew exactly what was happening each step of the process!
Our loan specialist Scott Ratliff was awesome! Could call anytime my wife or I had a question. Very friendly, never got frustrated, and was always available. Weekends, nights, early mornings, whenever!!!! He went above and beyond! I was really amazed at how engaged he and his team were. We felt that Scott and Kelly really cared and never did we feel like we were just another loan number. Even my realtor said she was pleasantly surprised with the ease of working with Veterans United and Scott. We would recommend Veterans United (Scott Ratliff and his team) to any veteran looking to buy a home. Tell them Marcus sent ya!
I recommend their personal service and home buying team to anyone ready to make their home buying dreams a reality.
I would do all over again great people great help quick closing I would recommend to family and friends
As a first time homebuyer, Veterans United made sure that they answered any questions that I had. My loan officer & his team was great! They were very patient & friendly and was always ready to answer any questions that I had and address any of my fears or concerns. They helped ease the stress of the entire process. I truly can't say enough about the team I worked with! VU also matched me with a realtor that was great as well. Now, I'm a homeowner!!
Honestly thank you, veteran or active, reserve we sign on the dotted line for individual like Wesley and Miranda to protect them their family’s for helping fellow service members find a home and piece of mind. Semper fi, Sergeant Juan Huerta
Slow and painful response times.
Response from Veterans United
Thank you for the feedback Dylan. We want to make sure that a member of your loan team is always available for any questions you might have to make the process smoother for you. If you would like to speak with a member of our Client Advocate team, they remain available to discuss this with you.
Overall everything was great