The entire team was amazing. Between my loan concierge, Ms. Chasity Williams, ensuring that I understood the process to the coordinator, Mr. Aaron Esterle, and his team, Zach, and Rachel. Every single member of my loan coordination team is without a doubt, the best at what they do. Zach and Aaron were extremely helpful in making sure I understood where we were at with the process at all times. If I could, I would invite my entire team and every staff member they worked with to a barbecue at my new home, if it weren't about to be winter near Canada. Seriously. 10/5 stars above and beyond exemplary service from the entire team.
Everyone got back to us quick and was very helpful.
The VA should be allowed to reassign VA appraisal agents when scheduling becomes an issue. We had to keep asking for employment extensions due to the appraiser not being reassigned. I feel that there should be a time line in which an appraiser has to complete the appraisal to allow closing to happen on a certain date. It makes it very frustrating toward the end of everything, even after being approved through underwriting, to have a closing date change multiple times due to one person.
My team went above and beyond and made the entire process so easy! Very thankful for my experience!
As a person who struggles with high stress levels, I am thanking the Lord for computer programs that enable us to send in paper work at the push of a button.
Andy, Bailey & Jason were absolutely outstanding to work with. Constant checking in and updates made this an extremely easy process. I simply couldn't be happier with the experience.
Buying a home is generally stressful but my team was amazing and helped me the entire process. Thank you for making my dream of home ownership a reality.
Excellent service, knowledgeable staff and made my home buying experience fun and enjoyable
Everyone on the team was amazing and extremely helpful at all times. Communication was excellent. My rep was Aaron McMahon and he was fantastic. I would never use another company.
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Experience first-hand why 383,690 homeowners give us a perfect score!
The transaction went smoothly and closing was fast due to signing a lot of paperwork prior to closing.
The process was very fast paced and there were a few too many people getting in contact. It would have been nice to just have one or two points of contact.
i would absolutely reccomend!
