Veterans United was amazing!! I wish I could take a billboard and share with other Veterans how easy and painfree this buying experience was for me. Every single person I interacted with was knowledgeable and helpful. I do not have one bad thing to say about VU. Thanks for everything!!
It was my first home and they were amazing. Handled any problem quickly and professionally.
The opening stages of the process where great and i have no Complaints but the underwriter and the Transaction Coordinator where horrible. ID wasn't anything on my end sadly. My paperwork was submitted the day they asked for anything and We make over 100k so money wasn't an issue either. The Transaction Coordinator just seemed like she had better things do do and was late on everything. She order the VA Appraisal late which caused a delay in my closing 2 weeks, the she was late with turning over documents. The Transaction Coordinator and underwriters where also messing up documents so my closing was delayed almost 5 hours.
Response from Veterans United
Auston, Thank you for submitting a survey on how your loan process had gone. We want to take time to ensure that our underwriters are the most proficient when reviewing loans in the process. They must be completely thorough in the process and follow government guidelines as well. Depending on the state this may cause delays. We want to let you know that although your closing was delayed, we at Veterans United will always be forthcoming and honest when it comes to our clients and veterans. We appreciate again taking time out of your schedule to submit this information. We would also like to congratulate you and your family on your new home and endeavor.
I would highly recommend Veterans united.
Communication was very good. Process rather extensive and intrusive. Fortunately there was enough time in closing date to complete the transaction.
I would not have gone with anyone else. The rates where lower then any other mortgage company and everyone was extremely knowledgeable.
My Loan officer was Asli she was just AWESOME very helpful I just can't say enough good things it was a pleasure dealing with her and Veterans united Thank You so much
Everything was super easy. Also very easy to understand. The team I had worked very quickly and explained everything along the way. I was able the close on my house in under two months from start to finish. I couldn’t have made it happen without Them
Thank you Veterans United!
Veterans United made buying a house a simple and pleasurable experience!! Jon Mccarty and his team were the nicest and most helpful team I have ever dealt with...everything was done over the phone and computer and I needed extensive assistance and they were all there to walk me through all of it...not once did they not respond within 5 minutes!!Thankyou soo much!!!! I love my new house and thankyou Veterans United for the thoughtful house warmming gifts!! Sincerely Diane and Mike Maloney
Veterans united makes the homebuying process way easier than if you were to go through anyone else. I 100% recommend them.
We have used veterans united twice now and wouldnt think of going anywhere else. They made this process as easy and stress free as possible. I would recomend Jon McCarty and his team to anyone.
I have had the best service from start to finish. Everyone from Veterans United Home have been attentive, thorough in what had to be done to reach my goal of buying a new home.Chris has been perfect throughout my process. If I had any questions, he would answer me right away or get back to me quickly. He was very kind and thoughtful throughout, always making sure I was on track and getting what I needed step by step.My realtor that Veterans United provided me was great too. Sue showed me all the places I wanted to see, even on late nights and weekends. She knew what I was looking for and got me into those homes. I was under contract before I knew it.Everyone was great!!! I couldn't have asked for a better team of people to get me into my new home. I appreciate all they do and what they have done for me.Thank you all,Cleo
Had a great experience with Veterans United!
AJ SQUARED AWAY TOP NOTCH USMC SEMPER FI
100% reccomend working with Veterans United through your VA home loan purchase. They are knowledgeable, professional and will help you through every step of the way.