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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

180,410

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
134,085
4
36,739
3
6,113
2
1,880
1
1,593

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Showing all 598 Marine Corps service member home purchase loan reviews from Michigan

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5 out of 5 Stars
Would Recommend

Veterans United and the home loan team that has worked with me through two separate home purchases are very personable and responsive, giving my wife and I a great experience. I was always informed about what was happening and why things happened a certain way. I highly recommend Veterans United to anyone that is looking for a great home buying experience.

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Highley

NMLS# 1810615

4 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

The whole team was great! They really went above and beyond to make sure I found the right home and was able to close early. I can’t say enough about how good it felt to have them on my side.

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend
Photo submission from Daniel N.

Billy was great! He new all the right questions to ask to get my loan approved in a short amount of time & was very prompt handling paperwork & answering the many questions I had. I would definitely recommend Veterans United & Billy. I think Billy did an outstanding job !!! and I appreciate his hard work.

Loan Officer: Billy Jones

NMLS# 1599020

4.5 out of 5 Stars
Would Recommend

Was a very nice experience and received a lot of help while waiting for the loan.

Loan Officer: Brandi Arvidson

NMLS# 1531279

4 out of 5 Stars

Jerry and Taylor were great. The Underwriting process is why I gave a 8/10. If this question were geared more towards Jerry and Taylor's efforts I would give 10/10.

Loan Officer: Jerry Simons

NMLS# 1378656

4 out of 5 Stars
Would Recommend

Cam Moore kept me up to date as the process went along. Cam Moore has a great personality, and was pleasant to work with during the process.

Loan Officer: Cam Moore

NMLS# 1604156

5 out of 5 Stars
Would Recommend

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Prenger

NMLS# 1155104

4.5 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend
Joseph S

This was the first time in my life I have ever felt taken care of. For as stressful as buying a first home can be, Veterans United did everything and then some to help me through the process. I am glad that I went with them.

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Great experience.

Loan Officer: Billy Jones

NMLS# 1599020

4.5 out of 5 Stars
Would Recommend

Everyone was very friendly and helpful.

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend

Simplified the whole process and made everything so easy on my part. Very informative.

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

. Fantastic organization!!! Very detail oriented, excellent staff, great rates, makes the whole home buying process so easy!!

Loan Officer: Terry Roberts

NMLS# 397987

3.5 out of 5 Stars
Would Recommend

Good people, good to their clients. This time around though, we had a tougher time with closing. Multiple times where something just wasn’t that clear or I submitted something only to have it kicked back with extra instructions. The final cash to close was also over 3,000 dollars off of the final estimate. I learned about it the day before closing. To me, that was unacceptable and almost made us not be able to close in time.

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
Would Recommend

Loan Officer: Garrett Holzum

NMLS# 1104071

4 out of 5 Stars
Would Recommend

Loan Officer: Adam Campbell

NMLS# 1517906

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Corey and Cody were so amazing to work with. They walked us through the home buying process, answered every question, were promt and courteous. You could tell they always went the extra mile for us. Would definitely recommend.

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Made everything easy for me to understand. Great job

Loan Officer: Ryan Stoll

NMLS# 954454

3.5 out of 5 Stars
Would Recommend

We appreciate that UV helped us get into our new home but it was a highly frustrating experience at times. We understand that the mortgage process itself is inherently stressful, but we really felt that avoidable delays and miscommunications occurred, even more so than usual in the process

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

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See all 180,410 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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