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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

255,419

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
194,492
4
48,398
3
7,886
2
2,500
1
2,143

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Showing all 940 Marine Corps service member reviews from Michigan

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5 out of 5 Stars
Would Recommend

My experience with Veterans United was the best I've ever had with lenders. I am glad to have met each and every one of them.

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Although I have refinanced homes before, this process was smooth, thorough and the people were available and attentive to my questions and needs. I was uneasy when I first realized there were no "in person" meetings, as it was completed electronically, with communication taking place either through emails or telephone conversations. I was pleasantly surprised at the ease and reliability of this process, along with the in home closing service. All in all, it was a positive experience and, even though it is a process that takes approximately 2 months from start to finish, that was communicated to me early on, which was appreciated.

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Veteran's United made our home-buying experience stress free! From start to finish, we were never left in the dark about what to expect next, or what requirements we needed to meet in order to move forward in the process. Our Credit Consultant (Emily Herzog) was fantastic! She put together a detailed action plan to address a few issues with my credit, and before long we were working with the VU team to obtain a pre-approval. Our Loan Officer (Marie Houchen) and everyone on her team were also great to work with and they provided us with regular updates regarding our loan. They helped us to navigate through a process that could have been difficult for us otherwise. We really appreciate the service we received from our loan team and would highly recommend Veterans United to anyone looking to purchase a home. Job well done!

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

It was quick easy and painless. They were able to answer all my questions.

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Wilmes

NMLS# 1378229

4.5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

3 out of 5 Stars
Would Recommend

The only reason I put this lower than a 9 is because one of the loan team members dropped the ball with the closing documents. This caused the title company to not get the closing documents until less than 2 hours before the scheduled closing time even though we were cleared to close for over a week. I had tried to figure out the final closing costs for a number of days before closing but was very clearly given the run around and essentially told that they’d be done when they were done. I called a member of the closing team the day before closing inquiring about the closing costs and was told it was almost ready and that I’d be getting a call “very soon” with more details. I never got a call back. Instead my realtor and myself received an E-mail saying that there had been a “hiccup” in the process. The wording said that they had “just found out” but a process had been completed to remedy the situation. This leads me to believe that they were already aware of the problem and chose to not tell me and this is why they emailed instead of called me. This entire situation was extremely disappointing especially considering that the rest of the experience was so positive much to Megan’s credit.

Loan Officer: Megan Crocker

NMLS# 1902220

5 out of 5 Stars
Would Recommend
Photo submission from Daniel N.

Billy was great! He new all the right questions to ask to get my loan approved in a short amount of time & was very prompt handling paperwork & answering the many questions I had. I would definitely recommend Veterans United & Billy. I think Billy did an outstanding job !!! and I appreciate his hard work.

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Fellow veterans. First step is don’t freak out about buying a house veterans United will make the process easy.
Semper Fi

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Vishal Patel

NMLS# 1233368

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5 out of 5 Stars
Would Recommend

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

3.5 out of 5 Stars
Would Recommend

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Farris

NMLS# 1881776

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Veterans United is an amazing company to work with. My loan process was longer than usual based on waiting for my VA eligibility letter and needs of the seller. Veterans United stuck with me every step of the way and went to bat for me to expedite the process. Would definitely recommend this company to fellow veterans.

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

I appreciate the hard work from everyone at VU. They made the loan process really easy and made the home buying process fast and painless.

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend

Very good organization, very thorough, very understanding and highly recommend to anybody

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Cannon

NMLS# 987691

3 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Smith

NMLS# 2026784

Ready to see for yourself?

Experience first-hand why 194,492 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
Joseph S

This was the first time in my life I have ever felt taken care of. For as stressful as buying a first home can be, Veterans United did everything and then some to help me through the process. I am glad that I went with them.

Loan Officer: Luke Thurman

NMLS# 916543

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

This was the best real estate experience of my life. I would repeat the experience in a heartbeat. Please use me as a reference at will. Thank you for a wonderful experience

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

More Reviews

See all 255,419 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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