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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

204,994

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
154,088
4
40,455
3
6,648
2
2,064
1
1,739

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Showing all 1,498 Marine Corps service member home purchase loan reviews from North Carolina

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5 out of 5 Stars
Would Recommend

Casey and his team were always available to help me anytime I didn't understand something or needed something explained.

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Veterans United showed me that there still are people that recognize the service and sacrifice of our veterans. They made it obvious to me that their highest goal was helping me find and get the home that I was looking for. If you are looking to get a VA loan for your home, look no further. I very highly recommend that you enlist the assistance of Veterans United. You won't regret the choice.

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
Photo submission from Russell K.

Veterans United was exceptional in buying a house.Working with Stephen has been an easy way of buying a house. Even in our hectic schedules we were still able to connect in getting the correct information to one another...Thanks Stephen

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

Veterans United made our home buying process so simple. They really showed us they cared about us. I would highly recommend to any veteran looking to make the home buying dream come true, to please reach out to these wonderful folks.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Excellent service and attention

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

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5 out of 5 Stars
Would Recommend

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

The team I had to work with were very professional, honest and upfront with all steeps of the process. If you have any questions they would give you the answer, if not they would find out and call you or email you the answer. The team I had the honor to work with put in 110 percent all the time. I still look forward to working with them even though I have closed on my house. Thank you again!

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Terry was very professional and knowledgeable, explaining terms in layman’s terms for his clients. Extremely quick to reply to any question I had through the loan approval to completion of underwriting. Definitely a 5 star rating from Paula and I.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
Photo submission from Ciara A.

Highly recommend. Over and over again! So many ways to communicate throughout the process. Can't say enough good things.

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Loan Officer: Molly Winkle

NMLS# 1051728

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Don't ever change. You guys rock!!!

Loan Officer: Anne Kuster

NMLS# 1068788

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend

Loan Officer: Haley Denney

NMLS# 1501441

4 out of 5 Stars
Would Recommend

Highly recommend the VA home loan and Ryan as your real estate agent.

Loan Officer: Ryan Sherman

NMLS# 1122103

2.5 out of 5 Stars
Would Recommend

Shay Goodman, our Loan Coordinator was amazing, I highly doubt out home would have closed on time if not for her. Both Rick and Lily were awful to work with and I had to track them down several times to get things done. Lily also gave us bad information that ended up costing us several thousand dollars. Our realtor even reached out to Lily to verify the information, because she felt it was wrong, and Lily maintained that the information was correct. It was not! I am highly irritated about how we were communicated with by our loan officer and his assistant. Based upon the reviews for Rick Bridgeman, I can assure you his communication skills are far form excellent.

Response from Veterans United

Brandon, thank you for sharing this honest review. We apologize that our service did not provide the experience you expected throughout the process. We strive to have our loan teams knowledgeable with great communication skills. Your comments will help us ensure that we learn from mistakes and improve for the next customer. We value your business and hope you enjoy your new home.

5 out of 5 Stars
Would Recommend
Photo submission from Robert K.

I would recommend any Veteran to use Veterans United. They made the process of buying my first home very comfortable. My questions would get answered, & if they needed any documents from me it was easy to send it to them through their secure portal. I would always know where I was in the process with the "Things to do" list. I can truly say that I was glad that I chose Veterans United Home Loans as my lender!

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Overall the entire process was made to be very easy and stress free which was great! Very easy as a first time home buyer!

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Bé prepared with your paperwork.

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Thompson

NMLS# 1206491

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See all 204,994 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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