The whole experience was easy. Thank you Tracy ,Nicky and the whole team that helped me. you made this a great and easy experience. I would highly recommend them and Veterans United.
Third time using veterans united smooth transaction every time thank you
This ranking isn't about anyone who helped me, this is about the companies app, issues that arose due to the company, and only company issues are what led to the rating
Response from Veterans United
Hi Glenn,
Thank you for taking the time to clarify that. I’m sorry for the frustration caused by issues with our app and company processes. I understand how problems on that side can impact the overall experience, even when the people you worked with did their best.
We take feedback like this seriously, and I’d appreciate the chance to learn more about what you ran into so we can share it with the right teams. If you’re open to connecting, our Client Advocate team would be glad to help. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. CST, and messages outside those hours are typically answered the next business day.
Sincerely,
Claire S., Client Relations Manager
Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.
Absolutely amazing. The easiest part of the home buying process!
All want well for use
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Veterans United as a whole was exceptional. They chose the best realtor I could have ever asked for, they conducted business like military operations and kept me feeling confident throughout the entire process.
Very professional, caring and considerate. I enjoyed the staff and they made the home buying process simple for my wife and I.
Unbelievable communication and patience throughout the entire process! Cannot thank Austin, Codi, and the rest of the team for their dedication toward assisting me in my journey of being a first time homeowner. I absolutely couldn’t have got it done without them. I truly appreciate everything the team has done for me. Highly highly recommend!
Terry and his team are the best at what they do. Customer Satisfaction is their goal. If any issues arise, they are on it immediately.Terry and his team really treat you like family! Keep helping Veterans realize their dreams!
Super smooth and streamlined
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Experience first-hand why 356,905 homeowners give us a perfect score!
I will definitely recommend Veterans United and will use them again hopefully in the future.
VU was so diligent in getting my loan approved. They gave me guidance the whole way through the process.
Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
I kept telling everyone from friends to family, that I wish that everyone could use Veterans United. Having such a dedicated team of people accessible to you, is invaluable. And everyone along the process was amazing to work with, understanding and knowledgeable! Thank you so much everyone!!!
Veterans United was an immense help throughout the home buying process. Can’t recommend them enough.
