Overall fantastic. Moved along at a much quicker pace than we expected.
The team went well above and beyond expectations and got us over the line! Outstanding service!
Veterans United Was absolutely amazing from start to finish. When we first applied for this loan we weren’t quite there yet with our credit. Instead of being told no like we were several times in the past with other lenders, vets United Went above and Beyond and put us in contact with our credit consultant Charlie. He told us exactly what we needed to do in order to get our credit where it needed to be and within no time we were ready to talk to our loan officer! Darin was amazing And also went above and beyond to get us preapproved and helped us through the entire loan process. Morgan was our Loan coordinator and she was absolutely amazing! She answered every single one of our questions on a day-to-day basis And made this entire process smooth and very stress free! Kohlie was Our concierge she was very informative and very friendly! We are very grateful for our entire loan team. Veterans United made my Husband and I feel so appreciated for his service. I would absolutely recommend veterans United to any veteran looking to buy a home! We will absolutely be passing on the word to friends! Thank you so much Veterans United, for making our home owning dreams become a reality!
The team we had were exceptional. They went above and beyond to keep us informed of what was going on and to keep us on track for closing. Amazing job guys and thank you very much!!! Would highly recommend VU, especially Brett Schaeperkoetter, to any vets looking to purchase a home!!!
The mistake with taxes is not causing a legal action to be filed in Ohio.
Response from Veterans United
Hey Nicholas,
I'm really sorry to hear about the issue with the taxes—especially knowing it's escalated to a legal action in Ohio. That’s a big deal, and I can only imagine how frustrating and stressful this must be for you.
I'd really like my team to dig into what happened and see how we can help sort this out. When you have a moment, can you reach out to us directly? You can get in touch at 1-800-212-5200 or by email at ClientAdvocate@vu.com. We're in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to reach out anytime, and we’ll follow up as soon as we can.
Veterans United loan teams are outstanding! So outstanding that the title company dude was like, Dang these guys took really good care of you!
This is my second time using Veterans United and I highly recommend them for any veteran looking to buy a new home. Their process makes home-buying simple and stress free.
My team is absolutely amazing and was so helpful during every step!
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We needed a place to be near our grandchildren and help with showing them "how". The home we found was just right with plenty of room. Thanks VU we got started right away.
Phenomenal. Even with the team filling in when a member transfers; the ability to have that great of a smooth transition into the loan process being 1/2 way through is amazing. The process was flawless. I always heard the VA loan process is brutal well it was complete opposite. Everything about it was straightforward and easy. All the tasks were simple. 10/10 for this team and once again thank you for being phenomenal. I am thankful! Keep on doing great things for the veterans out there!
We were very happy with Veterans United from start to finish it was a seamless process. If a problem ever arose it was quickly solved and always moving forward. Natalie Kelly and Dan Higgins were both great and both professional to work with.
The V.U. team is professional, knowledgeable, and courteous. They help make your dream of home ownership a reality.
