Helpful, fast, informative and professional. Made our final purchase of our dream home way easier than our other purchases.
Treated me well with courtesy kindness and respect. Very professional. Thank you
Veterans United makes the process easy and worry free.
The team at Veterans United took care of my every single need. I loved every last second of this process. Veterans United was able to deliver even faster than I was wanting.
Matt was great. Very paient & kind. Very professional & knowledgeable. Yes i would call UV again & ask for matt & his team.
Ready to see for yourself?
Experience first-hand why 363,107 homeowners give us a perfect score!
Stephan and his team did a great job. This is our 2nd home we have bought with VU and would use for our next as well!
Dorian and his team were amazing through the whole process and willing to help out with everything.
No communication! Lots of delays extremely slow process.
Response from Veterans United
Hi Theodore,
I’m really sorry to hear about the delays and lack of communication you experienced. I know how frustrating that can be, especially during such an important process. That’s not the level of service I want for our Veterans United borrowers.
I’d appreciate the chance to look into this and better understand what happened. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
My team was great! They were consistent and steadfast. During this process there were times where I became extremely anxious. Josh, Shannon and Meg kept me on track and positive.
Veterans United made our refinance process incredibly smooth from start to finish. Communication was clear, timely, and professional every step of the way. They took the time to explain everything, answered all our questions, and truly made us feel valued — not just like another loan number. As a Veteran, it’s reassuring to work with a company that genuinely understands and supports military families. I would absolutely recommend Veterans United to any fellow Veteran considering a refinance.
Was very helpfully and the process of my home purchases.
Fast and smooth, very knowledgeable, seamless process, they keep you updated and will take their time to walk you through any step when needed.
