We had a very pleasant experience with our VU team. They were always there willing to help and explain things we didn't understand.
Through out the entire process of buying a home through Veterans United I felt the whole team had designed a program just for me and my family! The team worked as one to ensure that my family and I were informed and happy with all aspects of purchasing the home we are now enjoying.
Don't hesitate, pull the trigger. You will not be disappointed. Do what the team asks of you document submission and inspection wise placing a priority on it - you know as if you're about to get cash-in-hand for doing so. Then, just sit back and watch the calendar go by. I would say our loan should have been complicated because we just sold a rental property, etc. all of which are markers for underwriting review - Mike and his folks make it no issue whatsoever. Our documents and to-do's were always in our online account, we would promptly knock them out, provide supporting docs and away we went. Check went in the box and we never had to worry about anything again. Absolutely seamless.This team is phenomenal. Was truly a pleasure to work with.
Leah, and Danielle, were excellent and understanding 1 out of 10 they both get an 11.
Veterans united was awesome!! They made our home buying experience easy and less stressful.i would reccomend them to anybody.
THE VETERANS LOAN PEOPLES WAS GREAT TO WORK WITH
Get what they ask for fast and it will move things along way easier
Buying a house is not easy but through Veterans United it is made my home buying experience a success, great job Josh and LeeAnn.
Super easy and knowledgeable
Very painless process. Thanks for everything
During the end of the process there was some additional information that was requested during underwriting.. Veterans United reaches out to the company to get this information without telling me that this information was needed. If they would have told me about this information the day they requested it I could have gotten the information in a timely matter and we would have been able to close on time. Due to this information not being delivered on time our closing date was pushed back causeing me to call all the utilities and insurance company’s and change everything. It was a major hassle that could have been avoided if Veterans United would have been up front with me and let me know what was going on.
The process was relatively smooth and easy, all parties involved were professional and diligent in the tasks at hand.
Its been great, I wouldnt have a home without VU!