Everyone one staff was amazing and very punctual and professional.
The personnel at Veterans Home are experts in their field. They know the answers to any question you may have about the loan process. I have never seen a more well organized organization with experts in every field. They made the loan process very easy and was very efficient. Both my wife and I Their customer service was above all the best, and webrate them with five(5) plus stars. Thank you Veteran Home Loans for helping our dream come true!
They were professional and friendly. They guided me gently through every step of the process.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Being a first time home buyer I was extremely nervous, but with a full team to help from financial, all the way to insurance and utilities hookup this has been as stress free as could be!
Greetings,I went from renting on bad credit to becoming a proud homeowner with the help of Veterans United.
Easy as always
The reason why I gave VU an 8 instead of a 10 is because of my experience after the handoff to the loan coordinator. There were a few issues/confusion that came up just one to two days before closing which caused frustration and scrambling. The appraiser took two weeks to get us the report back versus the independent inspector took less than 24 hours. I also did not like that some of the requested items were via email and not through the portal on the to-do list. I understand that some may have been due to the uniqueness of the property, but we got the water treated a week before close, and I wasn't asked for the treatment invoice/proof until the day before close. Aside from these issues, the preceding process was smooth and clear. I would use VU again in the future.
Pleasure to work with Veterans United! Allen was amazing. Had an answer for every question we asked.
Rob made the process easy and was there every step of the way...thank you to Cameron also who works behind the scenes...awesome experience with Veterans United
Greg was absolutely fantastic to work with as our loan coordinator. From day one, he was organized, proactive, and always available to answer questions or clarify details. He kept everything on track and made sure we met every deadline with ease.What stood out the most was Greg’s clear communication and calm approach. He explained complex loan documents in a way that made sense and helped us feel confident throughout the process. Even when unexpected issues came up, Greg handled them quickly and efficiently, always keeping us informed.Thanks to Greg, our loan process was smooth and stress-free.
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The only non positive item, was not getting all the info regarding home inspections and having to have the inspector come out twice and pay him twice.
Working with Colin Park and his team at VeteransUnited was an awesome experience. After visiting many homes, my wife and I finally found the home we wanted. Colin was there throughout our whole home buying journey and made the process easy. Today I am a proud veteran home owner. I am glad I chose VeteransUnited!
My whole veteran's united team made buying our house so easy! Everything was simple and straight forward with no attempt to hide potential fees or costs.
