My experience was awesome. They made it a very easy process and helped out a lot.
Considerably easier than I expected! Travis walked me through the process and made everything as smooth as possible. Not only did he advise me what to do, he also advised me what not to do which is just as important.
This could not have went any smoother. This is our first home loan, and it was a great experience, not scary at all.
From day one, Veterans United treated me like a person and not a number. The process was easy and scary at the same time but they made me feel worry free.
Mary, Amy, and Chris were very helpful though the hole process. I know they put in so extra hours and extra sweat with the loan. Mr. Barrett would be proud of your total dedication and professionalism.
I was given a recommendation by a family member about Veterans United. I was uncertain because i was working with another lender. From the very moment i called, i was treated throughout the process exactly the way i would love for others to be treated in a similar process. I was treated with respect, professionalism, friendliness, and as if i was part of a very big family. I couldn't be happier, and above all Veterans United won my bussiness and respect. Debbie Rau, and Glenn Steely were outstanding.
George Eastergard and Jacklyn Flanagan were most professional and contributed significantly to the most pleasant mortgage transaction we've ever experienced... Kudos to Veterans United for having them represent your company.
The lack of follow through on financial insentive "rebates" offered by my realtor and known to your associates, was not factored into my closing costs. As a result your company caused my family to loose $1300.00 in rebates. They caught the oversight 1 day before closing, offering to apply the money to my debts if I could fax over my resent billing statements. This would have delayed closing by 4 days or more, pushing my temporary lodging and storage beyond the the rebate amount itself. Bad business when you cost your customers money, just for doing business with you!
Everything was very simple and everyone was super friendly!
Meghan buchurt ( sorry if spelling is wrong), was awesome. She was always available if I had any questions and went above and beyond to help me with my loan. As a first time buyer and a first time taking out a home loan Veterans United rocked!
Great experience overall.
Very easy to get things done. Used the online services which was a huge help.
Derek Russell and his team were awesome, I can't remember our first buying process running as smoothly as this time. We would definitely recommend this team to anyone looking to purchase a home, will have a great time of professional working along side you to make your buying process easy as well as successful and from the very beginning to the end of the process, they kept us informed and the were always available when needed.
It was a little difficult at first until we transferred to a local office.
At no time was I ever left "wondering" what was going on. Derek and his team kept in touch the entire time, answering every question I had, and taking care of everything for me.
Always were there for any questions I had.