Very helpful! Walked us through each phase of the loan step-by-step.
just made the process enjoyable and not stressful
The entire team was amazing and helped me throughout the entire process.
The online experience was easy to use, and helpful with the "To Do" checklist.
This was far easier than I ever thought buying a home could be. As a first-timer there were many moments of doubt, anxiety, and frustration, but none were caused by the VU team I was blessed to work with. The ease of access online and over the phone helped me stay on track and up to par with timelines, expectations, processes, documents, and useful knowledge. I will ALWAYS recommend VU to anyone whether new to or experienced with the buying market.
An excellent and thorough job!Jaclyn was outstanding in working through the documentation process quickly and accurately.
Matt and his team were very friendly and always quick to respond to my questions and concerns. The whole process was much smoother than other lenders I've used before.
I was given a recommendation from a family member about Veterans United, and I was uncertain because I was working with another lender. From the very moment I called, I was treated throughout the process exactly the way I would love for others to be treated. I was treated with respect, professionalism, friendliness, and as if i was part of a very big family. I couldn't be happier. Above all, Veterans United won my business and respect. Debbie Rau and Glenn Steely were outstanding.
Everyone was very helpful and friendly
it wasa good experience never really had any issues or questions that weren't handled in a timely and efficient manner
My team made this process less stressful than I ever thought it could be. They were there for us at ever step and turn. Helped me with any questions and supported me when I started to freak out, which was more often than I want to admit. Tim was a tremendous help and kept us up to date time he got an update on our loan process. I will never be able to say thank you enough to them all.
Kelly and Jaclyn were extremely nice. I even received a response from Kelly on a weekend. They made this process seem unbelievably easy. When I questioned parts of an inspection Kelly made sure it was good for us. Also I needed us to close early due to going out of town and they made it happen for us. Also we never expected the beautiful gift they got us at closing. We haven't been able to hang anything yet but can't wait too. Please be sure they know how thankful and happy we are with the process of buying this home. ALSO for how they listened and helped us along the way.
Can you say awesome