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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

149,238

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,576
4
31,500
3
5,251
2
1,601
1
1,310

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Showing all 1,560 Marine Corps service member reviews from Texas

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5 out of 5 Stars
Would Recommend

Great organization and wonderful folks to work with. They made the VA Loan an easy process.

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Easy process, with a great team for support, in purchasing my first home.

Loan Officer: Mary Jacobi

NMLS# 840760

4 out of 5 Stars
Would Recommend

AD family. -Enjoyed working with Veterans United this is our first house and I would recommend to anyone!!

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend

As a first time home buyer all I’ve heard are the horror stories everyone else’s deals with. James Miller and his team knocked it out of the park. We closed on time. Flawless experience.

Loan Officer: James Miller

NMLS# 1374328

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend
Photo submission from James C.

Thank you Veterans United, you helped us get into our dream home. Exceptional customer service, unfortunately a 10 is the highest score we can give. You all went above and beyond. Thank you all! Sincerely, The Cobb family

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

4 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

Loan Officer: Jesse Francisco

NMLS# 1229823

4 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Veterans United left no stone unturned when it came to supplying me with information I needed, even those things I didn’t know to ask about. I felt like an important person, with personal assistants taking care of all the things I might worry about.

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Veterans United provided the best home buying experience I could have asked for. They have a very effective efficient system that makes the home buying process a breeze! Do yourself a favor and contact Veterans United for your next home purchase.

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend
Photo submission from Bobby A.

The team at Veterans United provided me with exceptional customer service, beyond my expectations. I recommend Veterans United to any veteran seeking a home loan.

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

Ian is an outstanding loan officer. He is knowledgeable, professional and goes out of his way to make sure you get the best deal possible. He keeps his clients up to date on deadlines, rate information and documents needed. He communicates efficiently and effectively with the Realtor, Title company and with the homeowner to keep everyone on track to close.

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Give Veterans United a chance to help you get into your dream home, you’ll be so thankful you did so!

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Billy Jones explained the home buying process throughly and assisted my wife and I whenever we had an issue. Great man to work with. Would recommended to all seeking an outstanding loan officer.

Loan Officer: Billy Jones

NMLS# 1599020

4.5 out of 5 Stars
Would Recommend

Our experience with VU was smooth for the most part. Towards the end there was some miscommunication that ended up costing us our lower locked in rate and couldn’t be rectified but overall our experience was a good one. Everyone worked really hard for us, especially our Realtor Karen who was recommended by VU.

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Great team to work with, they truly are redefining the definition of costumer care and setting very high standards for everyone to follow. I don't have any experience in the real estate sector but if I had to do it again I would most definitely choose Veterans United again!

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

The experience with Ryan Ponder and veterans United was awesome everything went smooth I would definitely recommend VU to any one. I'll definitely be calling Ryan and the VU team again in the future..

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
Photo submission from Jesse C.

The process to buying a home is definitely a wild roller coaster. It had its up and its downs but with such an amazing team that worked close at hand with my realtor, not only did they get my family into our new home, but they helped me look for the cheapest and easiest route! This was an amazing journey and glad I stuck with Veterans United!

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

I had worked with Chad Bowman before, when I purchased my first home. Both times (now and 7 years ago), Chad Bowman provided me with absolutely outstanding service. What I love most is that Chad always explains everything in detail and takes his time to "break it down barney style" if I have problems understanding the complexity of the numbers. He is supported by a fabulous team. I know that I can trust each person at Veterans United that I have dealt with. Everyone is competent and eager to assist. Further, the response time is unbeatable. I never waited longer than an hour for a reply. In most instances, the response was immediate and I never had a problem to get someone on the line to talk things over. Plus, the updates came in as soon as there was any change. Most of the time, I would get an email notification and then someone called me to ensure I was aware of the new status.I also very much like their system of submitting documents. It is very easy to navigate. I always knew what type of document was due, how it had to be submitted, and how I could retrieve the document if I didn't have it on hand. This very much enabled the process to be simple and fast. Chad Bowman also helped me to prevent huge mishaps in the future by making recommendations that go above and beyond what is usually required of a lender. I can tell that he is truly looking out for the best interest of his clients. In addition, I have to applaud the timeliness of the overall process. While I hope that we will never find ourselves in this kind of situation again, I have to emphasize that Chad Bowman was a life saver. What happened? I first engaged the builder's lender to receive the builder's incentive towards closing costs. However, the builder's lender was extremely shady and increased my anxiety every time we dealt with each other. It ended in us verbally fighting over the phone. So, I contacted Chad Bowman for his advise. Chad Bowman created a spreadsheet which allowed me a 1-to-1 comparison. Through this comparison and Chad Bowman's explanations of each line item on the spreadsheet, I came to the conclusion that the builder's lender would have pocketed several thousand dollars and overall was untrustworthy. So, I had to involve Chad Bowman and his team merely two weeks before the anticipated closing date. Chad Bowman could have easily rejected me as the time period left was impossible to manage. Instead though, Chad Bowman accepted the challenge and worked tirelessly on my case. In the end, we closed with only one week delay. However, I have to emphasize that this delay was not caused by Chad Bowman and his team. Rather, it was the expected delays in the process of funding. Chad Bowman and his team almost had a miraculous turn-around time. They were faster than any other lender!Also, what I enjoy as a Marine is Chad Bowman's communication style. He always gets straight to the point. Consequently, I can discuss a topic with him in mere minutes while it would take a super long time with other lenders. Chad Bowman: Semper Fi! You are still representing all the wonderful values of a Marine.I can truly say that I am highly satisfied with this experience and I will never work with any other lender than Chad Bowman and his team at Veterans United.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

We would highly recommend Veterans United to our friends. They made the whole ‘home-buying’ process easy. Mike Wilson was great to work with, always available, followed up on everything from start to finish. He connected us with a wonderful real estate agent in Texas, Ana White, who had the same high quality standards of work as Mike.

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

Loan Officer: John Schnurbusch

NMLS# 1813273

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See all 149,238 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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