I couldn’t believe how streamlined the process was. This wasn’t my first home purchase and I wish I would’ve used them the first time. Amazing group of professionals!
My loan officer Matt was excellent at getting me a good rate and coming away with cash back at close
Overall great experience with Colin and Kurt just a lack of communication when they were out of the office that caused some frustration amongst us from Cheyenne who took over for them.
Crystaline went above and beyond what i expected of a loan officer and made everything that would normally be stressful and time consuming seem like a walk in the park. My real estate agent has been in the business for a very long time and had nothing but good things to say about Crystaline and even said that Crystalline was the best loan officer she had ever worked with in all of her years doing this. I would recommend Veterans United to anyone buying a home and I recommend requesting for Crystalline specifically as your loan officer.
Veteran’s United paved the way for our growing family to finally find and support our home!
I got out of the Marine Corps and was just trying to reintegrate back into the civilian life. Veterans United showed a lot of support and help me get a home for me and my family.
Cole and the whole Veterans United team has made this experience smooth and an outstanding experience! The teams communication was spot on and they where extremely helpful which took all my stress away! I just want to say thank you to the whole team for being such great and helpful people that made this a whole lot easier on me and my family!!
I have purchased 2 homes using my VA loan benefit with Kevin. I will work with him again when I purchase a 3rd home.
Nicole, Nick and the team did an outstanding job
I have not have a team that works so well together and know their game
Great job
Thank you
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This organization falls nothing short of excellence from day one they were understanding to my needs. Overall great, especially Jenifer my personal thanks to her
This was the best home buying experience I've ever had my team I had was amazing and keep me posted on everything I felt like I didn't have to do anything because of how easy it was to do all the paperwork Mike and his team are amazing thank you for all you did for my family and I
In a time in history and country where daily news shows only constant turmoil and death seemingly to be near imploding in America, Veterans United and its team member hold that torch of hope lighting the way and helping those that sacrificed so much overseas only to return to face battling for already deserved and earned benefits. VU is the real deal!!God Bless Veterans United!!Semper FiAndrew Westbrook
VU made the home buying process a dream!! With it being our first home purchase, we were nervous, but it was the BEST & EASIEST experience!! Ben & his team were quick to answer every single question I had, they were very responsive, and I never felt alone during the whole process. I would recommend (and have!!) any veteran wanting to use the VA loan to call Veterans United & work with Ben!! Hands down the best. We are so happy to be in our first home & it couldn’t have been a smoother process. Thank you Ben & thank you Veterans United!!
I worked with Marie Houchen and Evan Weaver, and they were great—always professional and quick to reply. They stayed in touch with my realtor, who also spoke highly of them.The dashboard helped me keep track of everything and let me know right away when I needed to act or send paperwork. I signed all the documents online with DocuSign from my home computer. The only time we met anyone in person was to sign the closing papers at the title company, which took about 30 minutes.This is the fourth house I’ve bought in 25 years, and it’s never been this easy. VA United made one of the most stressful things you can do, besides boot camp, feel simple. I highly recommend VA United to any veterans looking to buy a home.
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I would describe Brandon Brown as one the best people I have meet. Always available when I had a question . This was my first time buying a home, but it could not have been easier.
Do not respond quickly and will have to push your closing date multiple times due to poor communication and lack of attention to detail.
Response from Veterans United
Hi Klare,
I'm sorry to hear your experience was frustrating. Delays and poor communication can make an already stressful process even more difficult. I'd appreciate the opportunity to learn more about what happened. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. Our Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and if you contact us outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
Veterans United helped me find a place I can finally call HOME!
Few bumps here and there, but overall everything and everyone did outstanding. Hats off to Venessa our realtor for getting things done and Horace for coming up with some great ideas. Tyler for always having a great attitude even when my PTSD acted up. Thanks for a job well done to all involved.
Eric and Lisa exceeded expectations. They made sure the process went smooth and made our closing date on time even after we ran into some delays from outside factors ( septic inspector and
A wonderful team to work with (not for). All things done in a prompt professional manner. They had my best interest at heart from the get go. Shout out to Yoel & Danielle. If I own a business, I would hire them immediately and definitely promote them to management!
