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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

436,204

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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Showing all 2,122 Marine Corps service member reviews from Virginia

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5 out of 5 Stars
Would Recommend

The staff at Veterans United were extremely helpful and knew what options were best for me. The process went smoothly. I can't thank them enough.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

4 out of 5 Stars
Would Recommend

Haven’t had the best experience with people outside the loan officer. This one lady I spoke to once I think she was in the service department she was pretty rude. Otherwise everyone’s good

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend

I would like to thank David and his team for the assistance they gave me.I wouldn't have made it without, and you guys know I'm telling the truth.smile.

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
Would Recommend
Photo submission from Whitney S.

I had the best experience with my team. I am happy to be a part of the Veterans United Family!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars
Would Recommend

Working with Veterans United for the second time was just as outstanding as the first. The entire process of buying a new home felt smooth, stress-free, and well-organized from start to finish.Matt played a huge role in making this experience so great. His communication was excellent—he kept me informed every step of the way and made sure I understood what was happening throughout the process. He stayed on top of every detail, which gave me a lot of confidence and peace of mind. Whenever questions came up, Matt was quick to provide clear answers and guidance, making everything easier to navigate.Because of his professionalism, dedication, and the team’s overall support, I felt completely taken care of. Choosing Veterans United again was absolutely the right decision, and I would recommend Matt and the team to anyone looking to purchase a home.

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

Schandler was amazing. He communicated everything from start to finish. Any question I had he answered quickly and thoroughly. I feel like I barely lifted a finger during this process. He made the entire process of buying my home so easy and stress free and that is the best feeling. I can't say enough about how great of an experience it all was. Amanda handled everything during underwriting and also made it so simple. I never was left feeling unsure because her and Schandler took care of everything perfectly. And the simplest gesture of sending me a little move in gift which I saw after closing was really meaningful!

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Would Recommend
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
Would Recommend

I had an exceptional experience working with Veterans United on my VA loan, and I want to take the time to highlight just how much their expertise and dedication meant to me.From the beginning, my loan was not a straightforward one. It had to be processed without the typical support of agents on either side, which could have easily derailed the process. Veterans United showed incredible patience and professionalism, taking ownership of the details and ensuring the loan kept moving forward.At the same time, I was traveling abroad in support of the Navy. That created unique challenges — from navigating ambiguous buyer requirements to dealing with timelines and communication gaps across different time zones. Despite these complications, Veterans United managed the process seamlessly. Their team understood the VA loan requirements inside and out, anticipating potential issues and addressing them before they ever became a problem.Because I couldn’t physically be present, their expertise gave me the confidence that nothing would fall through the cracks. They knew exactly how to handle the additional layer of complexity that comes with VA loans, and they carried that experience forward to make the process as smooth as possible for me.Another area where Veterans United truly stood out was in their coordination with the title company. Instead of placing that burden on me, they proactively advocated on my behalf and worked directly with the title company to meet their requirements. That took a significant weight off my shoulders and allowed me to stay focused on my obligations abroad without worrying about the details back home.In the end, what could have been a stressful and overwhelming process turned into a smooth, successful experience thanks to Veterans United. Their commitment, professionalism, and true understanding of veterans’ needs set them apart. I would highly recommend Veterans United to any service member or veteran who wants a lending partner that not only understands VA loans but also goes above and beyond to support their clients through every step of the journey.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
Photo submission from Alfred E.

Thank you to Veterans United and their team for helping us get into our new home. Special shout out to our loan officer, Zach Huckaby for the outstanding service he provided our family.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend

Very smooth process and quick responses

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Blake and the VU team were extremely helpful all the way through the buying experience. Would highly recommend

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend

Mark is very punctual,Honest and very Helpful! Very easy to work with.Thank you for all your help!

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

4 out of 5 Stars
Would Recommend
headshot image of Lauren Smith

Loan Officer: Lauren Smith

NMLS# 2167073

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5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend

Maggie the Loan Officer was very nice and friendly!!!! You helped us a lot through the process of purchasing a home! Thank you Maggie

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend
Photo submission from Curtis S.

I highly recommend working with Veterans United. They are a culmination of professionalism, effectiveness, and initiative driven professionals that have a desire to get veterans in homes as quickly as possible. Thorough, active, and engaging....you will not be disappointed. Ryan and Amelia were always available and bent over backward to make this home buying experience memorable. We made an offer and closed on our home in less than 25 days. Awesome job by everyone.

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
Would Recommend

All members on the team both at VU and my realtor did amazing and made the process extremely smooth. Great job and thank you!

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

I have already recommended the team to friends and family.

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend

the entire process was so much smoother, easier, and communicative than my previous experience with a competing company.

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

More Reviews

See all 436,204 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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