I would absolutely recommend Veterans United. My loan officer, Chase Anderson, was outstanding and deserves a 10/10. He was the one person throughout the entire home-buying process who consistently stayed on top of everything, communicated with me, followed up, answered my questions, and genuinely seemed to care about getting my family into our home.
A lot of the stress and delays we experienced were not caused by Veterans United. Many of the problems came from communication and coordination issues involving my real estate agent and the seller's side, particularly regarding what documents, title items, and other requirements were needed. Chase repeatedly stayed ahead of those issues and helped keep the transaction moving.
I am giving Veterans United a 9/10 because the overall home-buying process was stressful, but I do not believe that was Veterans United's fault. If I were rating Chase individually, he would receive a 10/10 without hesitation. I would use Veterans United again, especially if I could work with Chase.
Paul and Alison are a great team they did a fantastic job for us. They answered all our questions. And were always very friendly and made us always feel like we mattere$!d and whike I know we were not their only client they always made us feel that away. They both always replied to our phone calls text and emails very promptly. It was a pleasure going through the process of buying a home through them. I would highly recommend them. I can't thank them enough for everything they did. Any and I feel blessed we had them as a team.
Thank you
Gene & Amy Scott
Overall a great job. However there were last minute requirements that were not brought to the table earlier that should have been. One is the requirement for a Nitrate test when a house is on a well water system.
Very flexible, service was top notch. It took 34 days from loan request to closing on a house. Thank you VU!
Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU
Loan Officer and the virtual team were ezcellent! Two reasons for the rating of 8, I would rather not expound on...
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Hunter and team were just fantastic on all fronts through the entire process. Excellent communicators keeping me informed and responsive to my questions. Friendly and easy to work with.
Ryan Hauser was a great Loan Officer! He helped us throughout the entire process and was always available to answer any of our questions. He always checked up on us and was very proactive.
I had the best experience with my team. I am happy to be a part of the Veterans United Family!
Billy and his team were incredible. They were always available to answer questions and made the entire process easy and understandable.
Our experience working with Ellis and his team was so great. He always answered my continuous questions with kindness and never made me feel “less than” or a bother. Once we went under contract, he and Curtis moved everything through so quickly and smoothly. We are so grateful and love our new home! I would highly recommend them to anyone!
Brian Nelson is quite simply one of the best. I worked with Brian for over a year on the house front, and he is the perfect professional. Brian was able to talk me through the rates process, as well as pre-close/bidding considerations. I would recommend any vet reach out to Brian, to at least start their home journey.Semper Fi from Virginia! Connor
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Everything went smoothly and all of my concerns were addressed quickly.
Veterans United made the home buying experience easy, smooth and supportive, especially for me as a first time buyer. Many of the team members are knowledgeable, responsive , and helpful at explaining each step of the process.
Buying a home can be stressful, but Veterans United made the process much easier. My loan team was responsive, knowledgeable, and kept me informed every step of the way. Even when our closing was delayed because the seller wasn’t ready to move out, they stayed on top of everything and worked hard to keep the loan on track. They answered all of my questions, explained the process clearly, and made sure we were prepared for closing. I truly appreciate their professionalism and would highly recommend Veterans United to anyone using a VA loan. A special thank you to Ryan and the entire Veterans United team for making our first home purchase a great experience.
The gift the team sent was so thoughtful to what we had shared our dream home would have and the experience and life we would have as a family with a small homestead. They gifted us so many amazing items for our new home always responded to my questions and even got us to close in less than 30 days.
Thank you to Veterans United and their team for helping us get into our new home. Special shout out to our loan officer, Zach Huckaby for the outstanding service he provided our family.
