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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

126,788

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,011
4
14,040
3
2,071
2
948
1
718

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Showing all 276 Navy service member reviews from Alabama

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5 out of 5 Stars
Would Recommend

Working with Taylor Clark and Jackie Cox was a real pleasure. We had some major hiccups with selling our home in Massachusetts but this team went over and beyond to make our purchase here in Alabama a good experience.

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

My experience with VU has been nothing short of phenomenal. Anytime I called the customer service line the customer service agents were always polite. It's an awesome feeling knowing you'll be a homeowner and the people that assisted you wanted nothing but the best for you.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Taylor and Jacklyn was a God send. Truly a blessing to me and my family. Never steered us wrong and always told us exactly what we needed.

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

A + Overall.

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Very friendly and knowledgeable. Answered all of my questions and went the extra mile to ensure the process was smooth!!!

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Boussad

NMLS# 928919

4 out of 5 Stars
Would Recommend

Loan Officer: Jesse Francisco

NMLS# 1229823

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Solomon

NMLS# 796629

4.5 out of 5 Stars
Would Recommend

I have purchased 2 home and they made it easy

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Yvonne Clark was excellent in getting me where I needed to be w/my credit. Eric Wessel explained even what my qustions were mundane and Maggie Elliot helped us get all documentation together

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars
Would Recommend

Nice working with you folks again!

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Exelent job.

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

4 out of 5 Stars
Would Recommend

Loan Officer: Nathan Corley

NMLS# 1113688

3.5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

1.5 out of 5 Stars

Loan Officer: Ryan Stoll

NMLS# 954454

3.5 out of 5 Stars

I was never aware of the entire loan application process and only discovered at the time which documents and procedures were necessary. With that lack of awareness of ALL steps in the process, I was often surprised to find out that, despite completing a requirement in the morning leading me to believe that no immediate action was required from me, I would have new requirements appear in the afternoon. Additionally, there was rarely a clear explanation for why each step was required. Sometimes it was obvious but others, not so much.

Loan Officer: Dave Stoll

NMLS# 1657172

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

I am so greatful that you guys are not just a company that looks at scores and recognizes situations. You view people like people and not a number or computer. I will be comming back to you guys for a second home. Mike Mange and his teammates was super. Mike sets the example for Veteransunited.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

It was a lengthy process and somewhat frustrating. The repeatedly request for information and documents became very frustrating. Zach was great with reassuring me that things would work out and they did!

Loan Officer: Zach Gunter

NMLS# 99066

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See all 126,788 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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