Buying a home for the first time can be frustrating and stressful. I cannot thank the staff at Veterans United enough for changing that for us. They welcomed us in and made us truly feel like family. Any questions or concerns we had, day or night, were answered promptly by friendly and genuine people. If you want your home buying experience to be rewarding and fun, go with Veterans United.
As first time home-buyers we absolutely loved your service from top to bottom. You made us feel comfortable every step of the way and took the time to answer all of our questions. We will be keeping in touch! It feels good to have someone with your experience and knowledge on our side.
Very outstanding organization.
Veterans United was upfront on the cost and helped make buying my first home easy and worry free. They continued to do a great job when I decided to refi the house. I highly recommend them.
We found a house we loved and Veterns United helped us get into it super fast. Thank you so much!
I wanted to personally recognize Andrea. She helped us through some bumps with the title company. She went well out of her way and was always pleasant. She definitely knows how to provide remarkable service. Keep her around. She is an amazing asset. Thank you Andrea, you're great at what you do.
Great Communications and Friendly and Professional People. Answered all my questions and called shortly after I called them with a question.
This is the second time I have used Veterans United Home Loan Service for a loan. Bill Musick is just plain awesome to work with. His team takes an extremely tedious process and make it smooth sailing for the customer. The personal interaction during the loan process from Bill and his team gives you the comfort of knowing you picked the right finance company. I give this company and especially Bill Musick and his team a perfect "10" for being a great team. Thanks a lot.
Response from Veterans United
Thank you for sharing Kari. We understand the loan process can be stressful, especially when additional items are needed right before closing. We will take this information to ensure that other Veterans do not have similar issues in the future. We appreciate this. Our Client Advocate team remains available if you need to discuss anything else in more detail.
After some frustrating experiences with other lenders and their customer service, we miraculously found Veterans United and knew right away that this was the only company we would deal with. It has been nothing short of amazing and we couldn't be happier with the way we were taken care of. We would rate them number1.
Both Doug and Michelle were a pleasure to deal with.
In the future, should we want to buy another house, or refinance, we will definitely call Bobby Moss .
Veterans United has provided great service on the two homes that we have purchased thru them. Would highly recommend them to anyone using the VA.
I googled which VA loan entity was the best and VU was #1 and they didn't let me down. I feel like VU did everything right. The process was easy because of their professional guidance, their process is simple and easy to follow. AutoSign is soooo convenient!. Scott Ratliff and Kelly Steeley were great to work with.