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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
5,638 reviews
721 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 5,638 Navy service member reviews from California

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5 out of 5 Stars

They are an excellent option for utilizing your VA home loan! Charles McKee was my loan officer, and I was incredibly grateful to have him. He was able to connect us to a 5-star reality group that helped us land our first ever home in just 30 days! Him and his team were punctual and hardworking through out our process, and were always available when we needed help! If you have the option to select your loan officer when you work with Veterans United, ask for Charles!

headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars

Bill T. and Nicole were great to work with and responded quickly to any and all of our questions. I also was happy with how the on-line portal and app worked. Easy to upload documents and see what was still needed. We recommend Vetrans United whole heartedly! Aaron and Dana

headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

5 out of 5 Stars

I first reached out to Veterans United, along with a few other lenders, in April 2025 to begin my home-buying journey. At the time, I was going through a transition in my career that affected my ability to qualify for a home. Almost every lender I had spoken with eventually stopped following up with me, except Veterans United.Veterans United was the only lender that stayed in contact with me for nearly a year until I was in a position to move forward with purchasing a home. Veteran’s United was also the only lender willing to pre-qualify us for loan amount we needed at the time given our high DTI. I am very grateful for Don and his team for doing everything he could do to help us get qualified. The follow-ups and check-in messages Don would send throughout the first few months made it feel like a personal connection supporting me towards getting pre qualified. Even though I wasn’t ready to buy yet, he maintained a professional relationship with me and was there when I was finally ready to begin the process.Once I was back on my feet and ready to move forward, Veterans United supported me throughout the entire home-buying process. The team was always easy to reach, professional, and clear about each step and what they needed from me. We were dealing with a short sell so their knowledge made the experience a lot less stressful until our loan was finally approved after 10 months of waiting.I especially want to give a shout-out to Don, Jeremy, and Mia for working with me over the past 18 months. They were incredibly knowledgeable, friendly, and patient while helping me navigate both a career transition and a complicated short sale purchase. It was a long journey to becoming a homeowner, and I truly appreciate that the Veterans United team stuck with me from the very beginning all the way through closing. Thank you guys so much!!

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Very experienced and knowledgeable team! I liked the to do list most of all and the constant follow up calls and mails. It's our 21 years of not having a home and was expecting a long and horrendous process but not Veterans United, you showed professionalism and care to us. I, we would definitely recommend VU!

headshot image of Steven Devine

Loan Officer: Steven Devine

NMLS# 2771198

4 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

4.5 out of 5 Stars

Check list must be updated to prevent any confusion with money allocations

headshot image of Zach Kieffer

Loan Officer Team Lead: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars

I would recommend Miles and Veteran's United to any of my friends!

headshot image of Miles Pivonka

Loan Officer : Miles Pivonka

NMLS# 1171208

5 out of 5 Stars
headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

5 out of 5 Stars
headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

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5 out of 5 Stars
headshot image of Chris Hill

Loan Officer Team Lead: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Absolute professional and excellant team to work with

headshot image of Douglas Lippmann

Loan Officer Team Lead: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Miles Pivonka

Loan Officer : Miles Pivonka

NMLS# 1171208

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Photo submission from Christopher J.

I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

My first VA loan and very grateful to the team for making it happen in the shortest possible time. Thank you Veterans United Home Loans!!!

headshot image of Megan Martin

Loan Officer: Megan Martin

NMLS# 2741062

4 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

4.5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

Stephen Bash is the best. Veterans United and Stephen made my home buying process smooth and very easy. From finding my dream home to closing on the loan and receiving my keys took less than 30 days. Amazing work.

headshot image of Stephen Bash

Loan Officer Team Lead: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

I really liked Eric’s can do approach. He made the whole process very efficient and got me to close in 3 weeks time. Everything was made really easy and convenient. Always approachable and helpful.

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

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Experience first-hand why 380,584 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer Team Lead: Ryan Chinnis

NMLS# 2033787

4.5 out of 5 Stars
headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

5 out of 5 Stars

Aaron, Kate and Gretchen were absolutely outstanding throughout the entire process. They truly held my wife’s and my hand every step of the way, making what could have been a stressful experience feel smooth and manageable. Their communication, professionalism, patience, and dedication were exceptional from beginning to end.We genuinely couldn’t have asked for a better team to help us get into our new home. I have absolutely no complaints and would highly recommend this team to anyone looking to purchase a home. Thank you all for everything you did for our family!

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Photo submission from Kevin C.

We are grateful for this all star team, from day one they were on it and ensured everything went smoothly. Thank you all for all that you did to get us in our forever home.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
headshot image of Mariano Dowgaluk

Senior Loan Officer : Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Samantha was an absolute light in the darkness for our first home buying experience. We had all the questions and Sam had all the answers. She made the process so smooth!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars

Dustin and the team are amazing. Made my first home buying process as easy and stress free and possible. Thank you for everything and I’m happy to have you in my team.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

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