Dan was my Loan specialist when I refinance my mortgage. He was professional, sincere, and most of all he was transparent. He always answer my call anytime of the day and replied to my message quickly. If he is not sure of the answer, he tells you that he is not sure and he comes back with an accurate information. He gives update regularly. Honesty and transparency is a big thing for me - to trust a person - and he showed that characteristics throughout our transaction. I would definitely recommend him.
I would use Veterans United again in a heartbeat!
As a retired veteran of 83 yrs old. I never thought it would be possible to own a home Veterans United Home Loans made that dream come true. They walk you through the whole process with little to nothing down . They are truly their for you!!!!
They made the process so easy... so different from my first home buying experience with another lender. I would choose VU again in a heartbeat!
My loan officer and the members of her team were great. We are very happy with our new home.
Got a stress-free payment reduction, and a very courteous loan officer, I definitely recommend them.
My only problem was that the loan took so long to close. 45 days is too long even for a jumbo loan.
When we first met Travis Ward, he was just a loan officer. After a few months of interaction with Travis, he became our trusted friend. Travis is warm and articulates. He knows his product very well. He took his time to explain all of our questions within 24 hours. Besides those outstanding attributes, what stand out the most about Travis are he is very patient and his ability to listen to our questions/concerns, he waited for us to finish our questions completely before he responds. Travis never once (never) jumped in the middle of our sentences. We would definitely refer him to our friends and family members for VA home loan. It would be a mistake should Veterans United not to retain his service nor inadequately compensate base on his outstanding skills, personal and professionalism!! Warm Regards,Khoa, Susan and Nhat Huy (from San Diego, CA)
Veterans United staff were extremely helpful and knowledgeable about all VA homeloan needs. They send you a care package with socks that say " with you every step of the way" I do believe they stand by that statement. I will definitely use them again in the future.
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Loved easy use of website and ability to check off to do's and upload, and signoff on documents
Very easy process as a first time buyer. Highly recommend!
Shaun was amazing! He walked us through every step and answered any and all questions we through at him! He was always available and very knowledgeable!! We couldn’t have asked for a more knowledgeable and patient loan specialist!
Vererans United has a team of individuals working like a well oiled machine to get you the house you want, the loan you need, and every bit of support you could possibly ask for every step of the way.
