We truly could not have asked for a better loan officer than Miles! From the very beginning, he was incredibly patient, knowledgeable, charismatic, and just genuinely enjoyable to work with. Going through the mortgage process can be stressful and overwhelming, but Miles somehow managed to make the entire experience feel much easier and a lot less intimidating.
One of the things we appreciated most about Miles was his patience. We had plenty of questions throughout the process, and not once did he ever make us feel like we were asking too much or bothering him. He always took the time to explain things in a way that made sense, walked us through what to expect, and made sure we felt comfortable before moving forward. That kind of patience and reassurance means so much when you're making one of the biggest financial decisions of your life.
Beyond being great at his job, Miles has such a charismatic and personable personality that made working with him feel less like a business transaction and more like working with someone we had known for years. He was easy to talk to, always positive, and somehow knew how to keep things light even during the more stressful parts of the process. We genuinely looked forward to talking to him!
What really stood out to us was that we never felt like we were simply another loan or another number. Miles made the experience personal, and we always felt like he genuinely cared about getting us across the finish line and into our new home. Having someone like that in your corner makes such a huge difference.
We are incredibly grateful to Miles for all of his patience, guidance, and support throughout this journey. Buying a home is such an important milestone, and we will always remember the people who helped make it happen.
If we ever decide to buy another home, there is absolutely no question that we will be reaching out to Miles again. We would recommend him without hesitation to our friends, family, or anyone looking for a loan officer they can trust. If you're fortunate enough to work with Miles, you're in great hands.
Thank you, Miles, for everything you did for us and for helping make this experience such a positive and memorable one. We couldn't recommend you enough!
Great work! Friendly, professional and patient staff!! Highly recommend Veterans United!!
Nathan and Lisa were OUTSTANDING! made the buying process so easy and understandable. Every question was answered swiftly and efficiently! Definitely would want to work with them in the future!
I keep having problems in making my payments every month with Carrington. They don't recognize my loan number.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
Simple and nice, they kept it moving
Working with Veterans United was an outstanding experience from start to finish. The entire process was incredibly transparent, well-organized, and much easier than I expected. Every step was clearly explained, and I always knew what to expect, which made buying a home far less stressful.The team was absolutely spectacular. They were professional, responsive, and genuinely cared about making sure everything stayed on track. Their communication was excellent, and they were always available to answer questions and provide guidance.If you’re looking for a lender that values transparency, has an organized and efficient process, and truly supports you throughout your home-buying journey, I highly recommend Veterans United. They exceeded my expectations, and I’m grateful for everything they did to help make my homeownership dream a reality.
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It was quick and easy and everyone was so friendly
Overall, the process of buying a home with Veterans United was fairly straightforward, and they made it easy to go from offer to closing. Most of my questions were answered adequately and in a timely manner. Remember though that you are your best advocate and you know your financial status best, so try not to feel intimidated or pressured to accept terms or conditions that you don’t fully understand.
I would not be here today without Shaun Hanson's steadfast assistance. He made purchasing a home understandable and reachable and I'm a first-time home buyer. Underwriting was rigorous but Shaun was always there. I would definitely recommend anyone who is purchasing a home to go through veterans United.
I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.
It was a surprisingly smooth experience on my end thanks to all the great work from the whole team!
Britt and her team were incredibly easy to work with and genuinely went above and beyond to ensure our comfort throughout the process. She played a pivotal role in securing our approval. She’s an exceptional partner and the ideal person to represent your business.
Lots of support and quick communication from this team. Overall great service thats both convenient top notch. Mike-
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Mark and his team are absolutely wonderful. They gave me patience and grace throughout this entire process. I felt like I was their only customer.
We are grateful for this all star team, from day one they were on it and ensured everything went smoothly. Thank you all for all that you did to get us in our forever home.
We haven't had time yet to process the fact that we are homeowners!! It's crazy to think that less than 6 weeks ago we were just contacting you. Britt was wonderful, knowledgeable, quick to answer our questions and she made us feel confident and valued during the entire process. Deborah was a good negotiator. Everyone we talked too make us feel like family taking care of family. THANK YOU!!
Overall a great service! Living in Southern California, we wouldn't be able to buy a home or afford a home without Veteran's United. Ryley helped significantly with showing us everything in the funding process.
My whole team was awesome. Very knowledgeable, informative and helpful.
