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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

433,159

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

4.5 out of 5 Stars
Would Recommend

Absolutely loved our realtor Billy Polochak he went above and beyond for us . As far as every one at Veterans United they took care of any questions we had and helped.

headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

5 out of 5 Stars
Would Recommend

⭐️⭐️⭐️⭐️⭐️
I want to give a HUGE thank you to Arron Swanner and the entire Veterans United team! 🙌 From start to finish, they went above and beyond to make the loan and homebuying process smooth and stress-free. Their dedication, professionalism, and constant communication made all the difference. Buying a home can be overwhelming, but with this team it felt effortless and exciting. I’m beyond grateful for all their hard work in helping me reach this milestone. Highly recommend them to anyone looking to make their homeownership dreams come true! 🏡✨

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Our team was amazing. They answered our questions in depth and went over things as many times as we needed. This was our first time buying a home and the team was amazing.

headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
Would Recommend
Photo submission from Lisa J.

Even the title company and my realtor were ecstatic working with Carl and the team! Everyone was exceptional!!!!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
Would Recommend

What a helpful tentative team.Professionalism at it best , along with knowledge, and experience. They make you feel like family during the process. Purchasing a home can't get any easier. What a great experience again. Thanks Team !

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

They walk you step by step through the process and are always in communication with you. They have no hesitation to answer any of your questions.

headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Working with Veterans United has been a very nice experience. My family needed to find a home in a timely manner and once we did, we were met with an awesome team who made sure we were taken care of every step of the way. If I had any questions I was sure I could count on Micheal Peters to answer them to the best of his knowledge. Emily checked in and made me feel very supported as well..so much so that I found myself looking for phone calls from her after the sale lol Overall, the team, Micheal, Amanda, Emily, and those who joined at the end were phenomenal. I'm grateful for such a smooth process! Would HIGHLY recommend!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend

Veterans United was really easy to work with and everyone was extremely professional and kind.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Veterans United really look out for vets. They were efficient and most importantly they guided the sales process with the best interest of the vet in mind. Kudos to Veterans United. Much appreciated.

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
Photo submission from Jeffry B.
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
Would Recommend
headshot image of Shelby Miller

Loan Officer: Shelby Miller

NMLS# 2251000

5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Awesome staff. We went from pre qualification to close in THREE weeks!

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
Photo submission from Shade W.

Absolutely fantastic ! They made everything so simple ! They were on it helping us every bit of the way. Especially Dustin J ! He was amazing !

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

I had the best experience with my team at VU. They made my first experience buying a home way less scary and supported me the whole way. I couldn’t recommend them enough! 11/10!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

I can’t say enough good things about Veterans United. From the moment I started the home-buying process, their team made everything smooth, stress-free, and personalized. As a veteran, I truly appreciated how knowledgeable they were about VA loans and how dedicated they were to helping me understand every step.My loan specialist was responsive, professional, and genuinely cared about my experience. The online portal was user-friendly, making document submission and tracking incredibly easy. They also connected me with a fantastic real estate agent who was just as committed to the process.What really stood out was the consistent communication, honesty, and respect they showed me throughout. I never felt like “just another number”—I felt like a priority. Thanks to Veterans United, I’m now in my dream home, and I couldn't be more grateful.If you’re a veteran or service member looking to buy a home, I 100% recommend Veterans United. They’ve earned my trust, and I would gladly work with them again.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

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5 out of 5 Stars
Would Recommend

My VU Team has been nothing short of OUTSTANDING!

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
Would Recommend

Taylor was GREAT. Taylor was the only person involved in our home buying experience that went above and beyond. He contacted me after hours and on weekends. Called me while he had family events but I felt more important. I wish I could work with Taylor on everything. I truly can’t say enough. Seriously the best asset Veterans united has. Whatever he makes is not enough. I could have shopped around for better rates but Taylor is the reason why I stayed.

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Would Recommend
headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
Would Recommend
Photo submission from Rupert P.

Jake and his team were a pleasure to work with and made my usually complicated process very easy! Everybody was so friendly they made me feel like family!

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

4.5 out of 5 Stars
Would Recommend
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Chris helped our family out a lot! We were trying to figure out who to use for the mortgage, and went back and forward with different lenders. Chris was willing to help us out even if we did not originally choose VU. I am glad he helped no matter what because we ended up calling Chris explaining what was going on and he and his team made life extremely easy for us. Chris and his team were always updating us on what was needed to close on our house in a timely manner. I bought my first house with VU and now our second home. I will only use VU for any purchase like this in the future!

headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

More Reviews

See all 433,159 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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