The team was GREAT ! Thank you so much The Overmyer’s
Very easy and quick closing, no problems and always working to save you money in the end closing.
We have been more than delighted in dealing with Veterans United and Ashleigh Quinn as our loan officer. She has saved us over $45,000 over the life of our loan. When she says she is looking out for you she truly means it. I wish her and her family the best. She has given me back my sanity with a new home as well as a refinance that will save us a ton in the long run.
Sincerely thankful,The Nichols Family
Veterans United made our home purchase fast and easy. The To Do List explains what is needed and why. My loan team was fast, knowledgeable, and available when i had questions. Pre Approval was faster than other companies I tried. Will definitely use them for future business.
I cannot say enough good things about Ms Ashley. I told her how important purchasing my house was for both my family and my fur babies and she made it happen. When we spoke, she didn’t treat me like a number, she treated me as if we were friends. Thank you so much Ashley!!!
I’d recommend and even go through VU again.
My loan officer Nate and agent Jill, were a very dynamic duo when it came to getting us into our home. They jumped through hoops for me and made that moment at the closing table even sweeter than I thought it would be. I will definitely use them again if i buy another local property
The process for transmitting documents is seamless. A very easy process. If they need you to look at your to do list they email and call you to give you additional clarification of what is needed. They keep you inform of next steps at all times.
Veterans United is it good company I don't have too many complaints about the company itself and the processes but the individuals that were assisting us with this seemed disorganized and unreachable at times and rude on occasion. Specifically when I had given my loan specialist more than 48 hours to contact him, he responded to me and a snide very unprofessional way, this rudeness only happened once though. His assistant what's always courteous and very professional however she seemed very disorganized the times, such as at the very end and closing time she thought that the outbuilding was included on the appraisal and it was not and it was not listed on the appraisers forms that were submitted to her.
The computer program is excellent and user friendly
Don’t expect a timely experience.
Response from Veterans United
Hello Troy, we understand how important it is to feel things move quickly. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. We will be researching this further, and we thank you for taking the time to share this information with our team.
Wonderful experience after dealing with a previous lender. Craig was very responsive to all my needs and answered all the questions I had. He's very patient and understanding to all the home buying questions. Loved working with him. Thanks Craig
They are a great organization to work with and I feel like they had my interests at heart. They're not just looking to close a deal and make money.
