Nate and Tyler were very easy to work with.Explained thing and helped every step of the way.
Smooth and streamlined.
Amy and Kristin were a joy to work with.They should get a raise.
From the first minute we picked up the phone and spoke with Bill, it just felt so organic. I feel like the team went above and beyond for my husband and me. Alycea pushed hard to make sure we got our closing date to the very last second. The staff was on point and had awesome customer service. We are so thankful to Veterans United for helping us get our "forever home!" Keep up the awesome work you guys do!
Courtney went above and beyond for us in the beginning, in the middle and throughout the entire experience.
I can not say enough good things about Garrett and Allison.
I felt comfortable during the entire process. Ben and staff answered every question and I had and I never felt stupid for asking it.
The website was great and made it very easy to communicate and upload documents to my loan officer and transaction coordinator. There were a couple occasions where my loan officer didn’t receive a notification of a new upload but overall the process was painless. I would consider investing in a mobile app but the mobile website interface was still great.
Someone was always there to answer my questions.
Doing this transaction with Veterans United from Jacksonville was an awesome demonstration of professionalism from a distant location. Your internet website was by far the best I've ever seen; with accuracy, a portfolio and security. It was definitely a pleasure working with professionals.
Kelly Tolster was amazing answering all my questions and walking me through the entire process. OUTSTANDING customer service with her!
Zane, Justis and the Realestate Ruby were awesome! Excellent communication throughout the whole process.
Returned phone calls immediately, kept me up to date almost daily.
We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!
All of the staff at veterans united are knowledgeable and experts in their field. It was a pleasure to work with them and they made my home purchase easy and worrie free. I highly recommend them.