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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

110,803

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
94,920
4
12,519
3
1,885
2
848
1
631

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5 out of 5 Stars
Would Recommend

Nate and Tyler were very easy to work with.Explained thing and helped every step of the way.

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend

Smooth and streamlined.

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Amy and Kristin were a joy to work with.They should get a raise.

Loan Officer: Aimee Hall

NMLS# 361642

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
Yomara and Jerome M

From the first minute we picked up the phone and spoke with Bill, it just felt so organic. I feel like the team went above and beyond for my husband and me. Alycea pushed hard to make sure we got our closing date to the very last second. The staff was on point and had awesome customer service. We are so thankful to Veterans United for helping us get our "forever home!" Keep up the awesome work you guys do!

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Poppa

NMLS# 1435346

5 out of 5 Stars
Would Recommend

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

Courtney went above and beyond for us in the beginning, in the middle and throughout the entire experience.

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Brown

NMLS# 1392714

5 out of 5 Stars
Would Recommend

I can not say enough good things about Garrett and Allison.

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

I felt comfortable during the entire process. Ben and staff answered every question and I had and I never felt stupid for asking it.

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
Aurelio Lares

As a veteran and first time home buyer, Veterans United made it extremely easy to buy our home. They have a great team that guided us through our lifelong goal of owning our first home. Special thanks to my loan officer Trevor Lally. Thank you for serving us!!

Loan Officer: Trevor Lally

NMLS# 1407052

5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

The website was great and made it very easy to communicate and upload documents to my loan officer and transaction coordinator. There were a couple occasions where my loan officer didn’t receive a notification of a new upload but overall the process was painless. I would consider investing in a mobile app but the mobile website interface was still great.

Loan Officer: Matt Istwan

NMLS# 1565050

4.5 out of 5 Stars
Would Recommend

Someone was always there to answer my questions.

Loan Officer: Jake Kraft

NMLS# 1223553

5 out of 5 Stars
Would Recommend

Doing this transaction with Veterans United from Jacksonville was an awesome demonstration of professionalism from a distant location. Your internet website was by far the best I've ever seen; with accuracy, a portfolio and security. It was definitely a pleasure working with professionals.

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Kelly Tolster was amazing answering all my questions and walking me through the entire process. OUTSTANDING customer service with her!

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Zane, Justis and the Realestate Ruby were awesome! Excellent communication throughout the whole process.

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Returned phone calls immediately, kept me up to date almost daily.

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend
Thomas S

We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Loan Officer: Jacob Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

All of the staff at veterans united are knowledgeable and experts in their field. It was a pleasure to work with them and they made my home purchase easy and worrie free. I highly recommend them.

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

4 out of 5 Stars
Would Recommend

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

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See all 110,803 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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