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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
8,506 reviews
810 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 8,506 Navy service member reviews from Florida

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4 out of 5 Stars
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars

5 stars. Austin and the entire Homefront/Veterans United team were outstanding throughout our home purchase. From the beginning, communication was clear, responsive, and professional, and we always knew what was needed and where we stood in the process.What impressed me most was how the team handled the challenges that came up right at the finish line. When an unexpected underwriting requirement threatened to delay our closing, Austin stayed engaged, communicated with us directly, and worked with the rest of the team to get everything reviewed and moving again as quickly as possible. We never felt like we were left trying to figure things out on our own.Buying a home is stressful enough, and using a VA loan can add another layer to the process. Austin and the Homefront team made it significantly easier. They were knowledgeable, patient with our questions, and genuinely seemed invested in getting my family into our new home.As a veteran, I especially appreciated working with a team that understood the VA loan process and followed through when it mattered most. I would absolutely recommend Austin and the team to another veteran or military family buying a home.

headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Second time using this lender. Completely satisfied both times. The team helped me through the process from start to finish.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
headshot image of Robert Mathews

Loan Officer: Robert Mathews

NMLS# 2741054

5 out of 5 Stars
Photo submission from Jeffrey A.

Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

The best team i ever worked with God Bless you all

headshot image of Zach Kieffer

Loan Officer Team Lead: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

My Veterans United team was amazing. Everyone was extremely helpful and made the process easier than expected.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

Easy, easy procedure. Provide some paperwork and sit down with a cup of coffee. The next thing you know you are closing on your dream home. I’ve bought four homes, this was the easiest for me. I can’t say enough for the VU staff!

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

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5 out of 5 Stars

Aaron was awesome!

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

Great communication and made the process easy.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

We had a great experience working with veterans United. Chance, Bryan, and the team were very kind, helpful, prompt working to help us get approved. Very grateful!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

I would give Blake and Julie a 100% , 10 does not come close for the fantastic job they both did. Blake from day 1 was polite and outstanding everytime I spoke to him and explained everything he spoke to me about, Julie was outstanding and went out of her way to help me with several things with the bank that we were running into problems with and Jim and I were both amazed at the outstanding job. We have not had in the past this kind of leadership to help us with the purchase of a home. So happy we Went with Veterand United Home Loan and I will for sure Pass on your information. They both deserve a raise and promotion. Thank you Blake and Julie

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

I had the absolute best experience. The team did everything they could to make the process easier.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Photo submission from Lisa J.

Even the title company and my realtor were ecstatic working with Carl and the team! Everyone was exceptional!!!!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Tansee Kramer

Loan Officer: Tansee Kramer

NMLS# 2736687

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Tansee Kramer

Loan Officer: Tansee Kramer

NMLS# 2736687

5 out of 5 Stars

Having worked with many financing institutions, I have a keen understanding of what makes one greater than the rest. It is the sincere dedication to helping a client reach their goals. My team touched every singe aspect of professionalism necessary for me to reach my goals from the beginning to the end of my journey. Thank you so much!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

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5 out of 5 Stars
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
headshot image of Brandon Snyder

Loan Officer: Brandon Snyder

NMLS# 2736697

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

Always with the answer I needed, If I needed something they would help me with the problem.

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Photo submission from Jeffry B.
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars

Going through Veteran United was great. Derek Russell was phenomenal with constantly touching bases with me regarding all the documents that were needed to get my husband and I pre-approved for our home. We got our pre-approval letter instantly.Derek Russell also make sure that his clients stay up to date on their Veterans United checklist. He is always available for any questions or concerns that a client may have.The home buying process went very smoothly. I was recommended by other veterans to go through Veterans United and now I highly recommend Veterans United as the top home lender for all military families.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Mike Carr

Loan Officer: Mike Carr

NMLS# 2119380

5 out of 5 Stars

Torri and her team were amazing. They were able to help me get the house that I like really smooth and fast.

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars

My experience with Veterans United was fantastic. What set VU apart from other mortgage companies was Jacob's responsiveness and ability to quickly answer questions and keep the ball moving forward. And VU's rates were extremely competitive.

headshot image of Jacob Brewer

Loan Officer: Jacob Brewer

NMLS# 2795940

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