Overall was great,
This was my second VA home loan. My first VA loan experience was a nightmare. The lender was completely disorganized and obstacles were constantly popping up. After waiting at the title company for hours, we just barely closed on our home in time to avoid a severe storm. I was a little hesitant to work with a large company like Veterans United, but Bryan and the team at VU showed me that even though Veterans United is a busy company, they still put their clients first. There isn't a single negative thing I can think of. Bravo Zulu Victor Uniform!
Long process, however, you will great through it and at the end you have a wonderful new home.
Nick was amazing to work with and tryely made things easy..
Veterans United was very professional and provided an overall positive exerpience. They were courteous, very helpful and prompt in answering all of our questions, providing information and accommodating changes and requests we made of them. We appreciate their guidance throughout the entire process, up and through the closing of our new home.
The process was so easy! The staff was so willing to help me and I’m so glad I went with Veterans United!
Veterans United is highly recommended overall, however, the sources of funding and VA requirements have made their job all the more difficult, so two recommendations for a smoother experience. First, if the property you are purchasing has fixer-upper features and the sellers are unwilling to spend money to meet Veterans Administration funding requirements, be prepared for delays and potential out-of-pocket pre-purchase expenses. Second, a huge time saver is the electronic review and file upload process. Before even starting, make sure all of your paperwork is already electronic and in portable document format (pdf). That way, when these requirements are proposed, you can respond quickly, saving you time and money.The staff at Veterans United are highly professional and motivated to make your experience as smooth as it can be, knowing full well there are many unforeseen challenges in the home buying process. We are thankful to all involved in helping us purchase our new home.
To all my brothers and sisters in arms, if you are looking to buy a home for your family and if you are looking for the same values, morals and commitment that all who faithfully served gave to our country, look no further. Let Veteran's United stand for you. When I first called Veteran's United, my brother has just passed away and my mother had been living with him. There were no provisions and my mother's home was going to be lost. My wife and I had to greatly accelerate our plans to buy a home so we could take care of my mother. I didn't even have my VA home loan certification. From my first contact with them, Veteran's United got to work straight away, secured my certification, got us pre-qualified and connected us to a local realtor, who was a veteran himself, all within a few days time. We had purchased a home about ten years ago through a national bank who's service was confusing and less than transparent. We felt like a passenger in the back of a bus. With Veteran's United, we were copilots throughout this entire process and they made sure we understood everything along the way. The Veteran's United mortgage portal is by far one of the best online account management systems I have ever seen. Everything is laid out very well and I never experienced any issues with uploading documents or electronically signing forms. I highly recommend Veteran's United to all veterans. Thank you Veteran's United!
If there was a number 11 for overall rating, you would of received it!! Neal and Aaron were always available and very knowledgeable. We have already started spreading the word about the great services from Veteran United.
Excellent!!!!! Professional!!!!!!Veterans United made my dream come true! I would very highly recommend this Company. Even with a low credit history, I was able to purchase a home.
Working with the Veterans united really was the best decision i made in my life! Esp i was a first time home buyer they made it easy for me to feel that i am in good hands with them and the people that i was able to work with Dan Salter and Aaron they really made everything smooth with the home buying experience it was just like buying groceries and the app that they offered were you don't have to send anything thru mail really made everything easy on my end really one of the best programs out makes everything easy thank you Veterans united you made my family have a place we can call HOME!
Wasn’t really even sure if we could get a house again but Mitch and Veterans United make it possible !!
Fantastic experience ! Made everything so easy.
My wife and I can't say thank you enough the loan team was professional and knew what needed to be done to help us home buying rookies from point A to closing great job!
If you’re on the fence about using Veterans United, make the leap. You’ll be glad you did. I would not hesitate to recommend or use them again in the future.
Home buying is a scary process. Specially for first timers. Veterans United were great at answering questions and uncertainties all the way until the very end!
From the first minute we picked up the phone and spoke with Bill, it just felt so organic. I feel like the team went above and beyond for my husband and me. Alycea pushed hard to make sure we got our closing date to the very last second. The staff was on point and had awesome customer service. We are so thankful to Veterans United for helping us get our "forever home!" Keep up the awesome work you guys do!
I want to thank Lauren and Stu for their assistance, they help us move in into the our dream home.
If you are considering buying a home using a VA Loan then give Veterans United a call. They walked us through every step and ensured that we knew what was expected all along the way. I am extremely pleased and grateful to the team members at Veterans United for assisting us in getting our new home. The communication from and with team members was superb, and the ability to provide needed documents directly to our file through the portal was very efficient. We did not experience any of the nightmare scenarios so many other people have expressed with other lenders. Thank you to Veterans United and their entire staff.
We have heard from others what a nightmare home buying was for them Not for us. The entire team at VU, Ted, Micheal, and Chrystaline were very helpful and kept in contact through the entire process. Marieke the realtor was a gem, she knew what we were looking for and helped us find the perfect home for us. Thank you Veterans United for such a great experience.
Please do not hesitate to call on Veterans United for your next VA loan. They are very knowledgeable and make a smooth transition for everyone involved.
Our experience with Veterans United was positive. Our loan officer and transaction coordinator were exceptional which made the very stressful home buying process bearable. We encountered a few issues and delays but they were resolved within a reasonable timeframe. We would definitely use Veterans United again.
