process was very straight forward, very clear on what was needed, and one of the best experiences
My buying process was more lengthy than I expected due to issues with the seller, but Veterans United had me prequalified and then pre-approved in the exact time that I was told it would take. I was very pleased.
Very very pleased.
Personnel were extremely knowledgeable. Mike and Dana did a phenomenal job getting back to is and keeping us informed along the way.
The experience was fast and not complicated. I was going into the entire process thinking it would take a long time and digging up a lot of paperwork. The process was fast and and simple. The loan team was great they took their time to explain the entire process and answer any questions we had, they were great.
My loan team Debbie Rau & Glenn Steeley did an outstanding job. This is my. 2nd time working with Debbie in purchasing a new home. She makes the process as smooth as possible.I would definitely recommend this team to anyone looking for a home loan, their work is nothing less than exceptional.
The hold team was great. Thank you all
Nick and Ashley were absolutely fantastic to work with through the process. Always had time for my questions and never left me out of the loop. I felt very involved in the process yet never felt pressured or stress by the loan team.
This is the second home I have purchase with Veterans United and both times the process was outstanding! Very professional group that are very easy to work with and treat you more like a friend than just a number.
Communication was spot on and timely, the use of electronic signing was a big plus reducing the need to print, sign, scan and send which saved a lot of time.
My loan officer Matt was great, the underwriter and their team was very inconsistent.
Veterans United was a great company to work with. The initial quote was competitive. All interaction with company representatives was professional, and all calls or emails were returned promptly. Closing occurred with out any surprises and on time. They proved to be a very trustworthy reliable company. I wouldn't hesitate to recommend them as a lender.
I can admit that I am hard to please, and have very high expectations, but there is no doubt Chris Keating and Ashton Zeigler went well beyond my expectations and made a great team. Both kept me informed at all times and were very responsive and knowledgeable anytime I had a question. They were both the model of professionalism and made the largest purchase thus far in my life one of the easiest. I wish every time I dealt with a company, that I was dealing with someone even half as exemplary as these guys. Because of this experience with these individuals I will definitely be recommending and using Veterans United in the future.
The website is very simple to use