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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

103,948

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,791
4
11,934
3
1,817
2
806
1
600

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Showing all 94 Navy service member reviews from Iowa

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5 out of 5 Stars
Would Recommend

Can be a grueling process but you work them, they return you results. Have patience,,,,, that's key

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

Loan Officer: Jacob Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

Great company! Very professional team!

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend

we are pleased so far they were quick to answer any questions we had . if we didn't understand something about the loan we could get help from anyone of the loan team and if they. didn't know they would find out for us

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Jon was the best I've ever worked with. He helped through every part of the process and made it much easier and hassle free!!

Loan Officer: Jonathan Lucas

NMLS# 43401

4 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

4.5 out of 5 Stars
Would Recommend

Every one I delt with was very professional,Easy to deal with .john really came through for us Beau was great also

Loan Officer: John Parker

NMLS# 996540

4.5 out of 5 Stars
Would Recommend

Jenna Pahde and Joe Choi were EXTREMELY helpful, tolerate, and patient. They responded too and answered our questions in a timely manner.

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Fantastic experience and would recommend Veterans United to anyone!!

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Loan Officer: Bruce Chubick

NMLS# 9774

5 out of 5 Stars
Would Recommend

This loan process was fast, seamless, and a good experience for us. Loved it!

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Loan Officer: Bruce Chubick

NMLS# 9774

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

This is now my 3rd loan with Veterans United, and I cannot give them enough praise. It is also our second loan with Joe Choi - he, and his team, are nothing short of outstanding! The process is so simple in making your dreams come true!

Loan Officer: Joe Choi

NMLS# 34787

0.5 out of 5 Stars

Things were going good when Jeff was handling my account. He went on extended medical and his accounts were handled by Erin Jensen. Almost immediately things went 'south'. Items needed were asked for at the last moment. Items United Home Loans already had were asked for again. Phone calls seldom returned. Felt uncomfortable dealing with Erin.

Loan Officer: Mason Maddox

NMLS# 314123

3.5 out of 5 Stars
Would Recommend

The organization needs to familiarize itself with tax rebates and other tax issues in other states to be truly valuable. Took too long to deal with Equifax Financing Specialists. They are terrible.

Loan Officer: Chris Rucker

NMLS# 1564831

5 out of 5 Stars
Would Recommend

definitely put in overtime to make sure the loan got pushed through by the closing date.

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Anderson

NMLS# 399792

5 out of 5 Stars
Would Recommend

Very professional and thorough.

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

After missing our closing date and having our loan dropped by another lender we were ready to throw in the towel. So happy we decided to apply for a loan with Veterans United. They looked at our unique financial situation and made sure that we would get the clear to close. We ended up closing on our dream home we never thought we would be able to get all because of Veterans United!

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

All were very helpful throughout the process, especially working with "a slow dimwitted out of touch old man". All of you were great, thanks for making this so easy

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

They have a thorough understanding of the various mortgage options and especially the VA benefits so it's done right to save you time and money but also helps prevent future headaches!

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Fast email responses and everything was done quickly

Loan Officer: Chris Thornton

NMLS# 45514

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See all 103,948 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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