The team was great
Second time using veterans united . Second time working with ben long . Him and his whole team did an amazing job .
Billy, Larry and the rest of the team were top notch!! 5/5 would recommend to all my vet friends
My team was amazing and helped me through every little detail and question I had!
Matt is great
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Katie and Blair were the best and on top of everything
Great team that I have. I challenged them with an idea and they made it come true. Looking forward to more opportunities.
Thank you for everything you and everyone were amazing!!
I will recommend this team to EVERYONE! The process was scary but they made it very easy and stress free!
The team worked very well with us and I will recommend Veterans United to all my friends and family members who are looking to buy a new home.
Hi I would like to speak with Brian’s supervisor because his competence and professionalism about questions I had was subpar.The rest of the team was okAlso, I will be emailing VA United to speak to someone preferably his supervisor for a formal complaint.It is sad that as a special forces veteran who stayed with VU After being pursued by other companies was a huge mistake but I tried to work with him and the teamPlease contact me if you have any questions 757-714-2923 or email me 1on1healthfitness@gmail.com
Response from Veterans United
Hey Michael,
I’m really sorry to hear about your experience and the frustration you felt when trying to get your questions answered. You deserve clear, respectful communication, and it’s disappointing to hear that wasn’t your experience here.
I also want to acknowledge what you shared about your service. It means a great deal, and I’m especially sorry this left you feeling let down after choosing to move forward with us.
I understand you’re looking to connect with a supervisor and file a formal complaint, and I’d truly like to help make sure your concerns are heard and reviewed appropriately. The best next step is to connect directly with our Client Advocate team so we can look into this thoroughly and ensure it reaches the right place.
You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We are available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we typically respond the next business day if you reach out after hours.
Sincerely,
Claire S., Client Relations Manager
Great service
Fantastic experience! What mattered most to my wife and I was having a team of professionals to help us through the homebuying process. We were impressed for the most part. I felt that the process went as fast as we wanted it to go and at no time did I feel like "the ball had been dropped" as there was always someone on the team to answer questions and/or to hold others accountable.
From first contact to closing was
Larry and the team kept in constant contact with me. I was always aware of the newest information. They made the hime buying process very smooth and I will definitely come back to Larry if I purchase another home.
CHRISTOPHER ROBINSON, my loan officer was a big help in getting this house.
Joel truly made this experience memorable. I was quite hesitant at first, but Joel, the real star, guided me through it with care. I can't thank you enough for everything. I thank GOD for Joel🙌🏾🙏🏾
Albert and crew have been awesome.This was third or fourth time.Now attempting to buy a new home with veteran united and Alberto as my primary officer. Everyone has been top notch and the best help this whole process, each time even though it didnt work out the first couple.
