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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,258 reviews
971 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,258 Navy service member reviews from Illinois

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4.5 out of 5 Stars

Easy to work with.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4.5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Photo submission from Patrick T.

Billy, Larry and the rest of the team were top notch!! 5/5 would recommend to all my vet friends

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

I had an excellent experience with both Tyson Smith and Lisa Shrum. I was ALWAYS treated as a 1st class customer. When I had questions or concerns, a response came same day. My loan is 15% of the purchase price, so not in the six figures. Never once was I treated like a number, and ALWAYS given good insight when I issues acquiring documents. Thank you for allowing me a loan. It is greatly appreciated.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars

Shout out to Shelby''s team. I hope you guys get The best customer service award! You have my vote. For my first time homebuying experience, Man I was stressed...its the hugest purchase the average hard working American persues. I will definitely recommend to any veteran, and if and when the time comes , no doubt would do business again.

headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

0.5 out of 5 Stars

They asked us several of the same documents, because they didn’t like the semantics of the other ones. Every time they told us that it would be the last document, it always had more. Our realtor and paralegal tried to reach out to them many times and we only got any answer after 5pm. We had a bunch of issues with the writing of our loan and we almost lost the house

5 out of 5 Stars

Veterans United made the home buying experience mostly stress free. Process was simple and to the point, and would always go above and beyond communicating status updates / projections.

headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

4.5 out of 5 Stars
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

Awesome job!! Highly recommend them.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

Great service

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Photo submission from Fred E.

The team worked very well with us and I will recommend Veterans United to all my friends and family members who are looking to buy a new home.

headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

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5 out of 5 Stars

The team was great

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars

Second time using veterans united . Second time working with ben long . Him and his whole team did an amazing job .

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Photo submission from Steven S.

CHRISTOPHER ROBINSON, my loan officer was a big help in getting this house.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars

My team was amazing and helped me through every little detail and question I had!

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars

Matt is great

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4.5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars

Katie and Blair were the best and on top of everything

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

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