Entire experience from start to finish was nothing but professional, thorough and thoughtful.
This is my third time using Veterans United, and I will never use any other team. They make everything so easy. Thank you Veterans United!
You definitely don’t get a better interest rate as a veteran! I know people with worse credit scores than me with a whole percent lower.
Response from Veterans United
Hi Joseph,
I’m sorry you feel your rate didn’t meet your expectations. I understand it’s frustrating to compare with others and see a lower rate, especially if it seems like their credit profile is different from yours. There are a lot of factors that go into setting an interest rate, and I’d be happy to walk through exactly how yours was determined.
If you’d like to take a closer look together, please reach out at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. Central Time, Monday through Friday. If you contact us outside those hours, we’ll get back to you the next business day.
Kyle & Kaylyn were great to work with. Even after hiccups from powers out of their or my control, they did everything they could to pivot and do the best thing for me. I couldn’t be more appreciative.
This was an amazing team for an adventure and journey I didn't think I would ever qualify to experience!!!! They helped me with each and every step of the way!
Good communication, very helpful, we're so glad we found VU
Veterans United made my home loan experience very smooth and easy.
Answered, explained and assisted during the while process making the process so much smoother than anticipated.
I felt like my team cared about my success.
Outstanding group of people. They work very well as a team, they respond quickly and are all the ball with helping in any paperwork explanations. They schedule around your time and are incredibly flexible if need be.
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Chase was incredible to work with during my first home purchase. He made the process smooth, answered all my questions quickly, and kept me informed every step of the way. I couldn’t have asked for a better loan officer—highly recommend! Shout out to Landon as well who provided the same type of quality service.
We want to extend our sincere gratitude for the outstanding service and support you and your team provided throughout our home buying journey. From the start to finish, the experience was smooth, professional, and truly exceeded our expectations.
Your commitment, responsiveness, and attention to detail made a stressful process feel seamless, enjoyable, and rewarding. This I feel is all due to your teams expertise and dedication.
We are extremely happy with how Eve turned out and couldn’t have asked for a better team to guide us through such an important milestone.
Thank you again for helping us find and secure our new home.
Veterans United has been great to work with. They listen to what you want and need. Never any pressure. Their whole team is awesome.
I recommend every bit of the experience and excitement I've had buying my home and I hope everyone has the same experience with the clear communication I've had.
