They were great to work with. Getting a return call on questions is something they need to work on.
We loved working with the whole team. We knew they had our back to whole time. Any time we had questions they where there to answer them
Veterans United made my home loan experience very smooth and easy.
Entire experience from start to finish was nothing but professional, thorough and thoughtful.
This is my third time using Veterans United, and I will never use any other team. They make everything so easy. Thank you Veterans United!
You definitely don’t get a better interest rate as a veteran! I know people with worse credit scores than me with a whole percent lower.
Response from Veterans United
Hi Joseph,
I’m sorry you feel your rate didn’t meet your expectations. I understand it’s frustrating to compare with others and see a lower rate, especially if it seems like their credit profile is different from yours. There are a lot of factors that go into setting an interest rate, and I’d be happy to walk through exactly how yours was determined.
If you’d like to take a closer look together, please reach out at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. Central Time, Monday through Friday. If you contact us outside those hours, we’ll get back to you the next business day.
This was an amazing team for an adventure and journey I didn't think I would ever qualify to experience!!!! They helped me with each and every step of the way!
Good communication, very helpful, we're so glad we found VU
Answered, explained and assisted during the while process making the process so much smoother than anticipated.
I felt like my team cared about my success.
