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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

115,930

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
99,480
4
12,974
3
1,942
2
869
1
665

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Showing all 189 Navy service member home purchase loan reviews from Kentucky

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Appreciate their patience, and knowledgeable prowess, I glad they were on my team...

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

I have already recommended Steve McMichael and Veterans United to my friends and family and will continue to do so.

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Transaction Coordinator: Tyler Harriman

NMLS# 1027267

5 out of 5 Stars
Would Recommend

Very professional

Loan Officer: Aaron Foster

NMLS# 298410

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

From the time we started our loan application with Veterans United Home until the end of our closing everything was handled exceptionally. Very pleased with everyone. When I called & talked to Christina she went above & beyond to answer any questions we had to ask. Very nice & friendly.

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Always there to answer my questions and outstanding with their advice. With that said underwriting, particularly mine could do with better training

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Patient, great communication, and very helpful.

Loan Officer: Jake Hanson

NMLS# 1068724

0.5 out of 5 Stars

Not very transparent. Could not get quesrions answered. Everything i was told was the opposite.

Loan Officer: Sam Carmack

NMLS# 1524886

4 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Our team was great!

Loan Officer: Brad Quint

NMLS# 1249194

4.5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

4 out of 5 Stars
Would Recommend

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

My team was always available to me when I had even a minor question.

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Everything was explained and made as easy as possible. The videos showing what to expect were a real help when going through the process. The "To Do" List was a great help. Being able to upload all the documents to our page was extremely easy and great for keeping everything together.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

My team went way beyond what they needed to do to make sure everything went smoothly. This not a cliche phrase for Veterans United, especially the team of Mike Patzius, Stephanie Pantelano, and Rachel Bruce. Professional, knowledageble, courteous, patient, empathetic, and incredibly nice. I would recommend his team to everyone.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Fast and great team

Loan Officer: Joey Ortega

NMLS# 1464861

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Very professional. Very efficient. The team goes above and beyond to help you the veteran Example: Bill Musick called me while he was on vacation. When I first inquired about working with Veterans United.

Loan Officer: Bill Musick

NMLS# 820645

2.5 out of 5 Stars
Would Recommend

Needs improvement on customer relations as to followup and a step-by-step procedure for customers.

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Allison & Shelbie we’re very helpful.

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

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See all 115,930 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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