Appreciate their patience, and knowledgeable prowess, I glad they were on my team...
I have already recommended Steve McMichael and Veterans United to my friends and family and will continue to do so.
From the time we started our loan application with Veterans United Home until the end of our closing everything was handled exceptionally. Very pleased with everyone. When I called & talked to Christina she went above & beyond to answer any questions we had to ask. Very nice & friendly.
Always there to answer my questions and outstanding with their advice. With that said underwriting, particularly mine could do with better training
Patient, great communication, and very helpful.
Not very transparent. Could not get quesrions answered. Everything i was told was the opposite.
Our team was great!
My team was always available to me when I had even a minor question.
Everything was explained and made as easy as possible. The videos showing what to expect were a real help when going through the process. The "To Do" List was a great help. Being able to upload all the documents to our page was extremely easy and great for keeping everything together.
My team went way beyond what they needed to do to make sure everything went smoothly. This not a cliche phrase for Veterans United, especially the team of Mike Patzius, Stephanie Pantelano, and Rachel Bruce. Professional, knowledageble, courteous, patient, empathetic, and incredibly nice. I would recommend his team to everyone.
Fast and great team
Very professional. Very efficient. The team goes above and beyond to help you the veteran Example: Bill Musick called me while he was on vacation. When I first inquired about working with Veterans United.
Needs improvement on customer relations as to followup and a step-by-step procedure for customers.
Allison & Shelbie we’re very helpful.