It was as close to painless as it possibly could have been, they've awesome. I was on a very tight schedule a d they made it happen.
My first time buying and I want to thank everyone especially Josie who helped me through it.. it seemed like it went fast I didn't think I'd be in my home within 30 days but I was everyone was great even down to my realtor Mitch and his wife thank you all so much for giving me this opportunity my husband would be so proud of me for doing this I wish he was here to enjoy it with me, thank you all from the bottom of my heart. Me and the fur babies are adjusting well.
Thank you Lucas for all your help. Outstanding customer service
Everything went Great. They took good care of us. Thanks for everything.
Excellent support throughout the whole process.Paperwork was easy and clear!
Veterans United has been one of the worst companies I have ever had the misfortune of dealing with.
Response from Veterans United
Hi Peter,
I’m really sorry to hear this was your experience. Feeling this way about a company you trusted to help with something as important as your home is incredibly frustrating, and I hate that we left that kind of impression.
Your feedback matters, and I’d appreciate the opportunity to better understand what led to this so we can take a closer look. If you’re open to it, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
Great team
Way too much paperwork.
Thought y’all were starting a paper library.
Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!
Smooth sailing process
Ross is by far the most gentle and understanding individual! The closing for my property that I sold, took what felt like an eternity. Ross took the time to walk me through everything he could. His reassurance about my loan with VU was far superior than I could have hoped for. Outstanding individual!
Columbia gas or American electric know where Shady Elm Dr is located.
Luci Mae Dr they know.
Everything from the beginning went smoothly. My entire team were very professional and knowledgeable on my needs. They stayed in contact with me through the entire process. I will definitely recommend Veterans United to all of my family and friends.
As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318
Except for the under qualified appraiser everything went great. Was kept up to date and helped with issues all the way through the process. Always had access to someone for questions and help.
You all were awesome with buying my new house and providing me with all the information to make everything I needed to do. Thank you.
His whole team was really great,took time to listen and addressed all our concerns. Great people, would recommend them to anyone who needs a loan. Great job
