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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

163,956

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
120,967
4
34,136
3
5,647
2
1,745
1
1,461

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Showing all 279 Navy service member home purchase loan reviews from Kentucky

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5 out of 5 Stars
Would Recommend

I would recommend Veterans United to my friends and family. You get a team that works to get your loan approved and they guide you through the whole process making it a pleasant experience.

Loan Officer: Ross Pierson

NMLS# 120837

3 out of 5 Stars
Would Recommend

They got the job done.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

My whole experience was fast and easy.I am 51 and this was my first home purchase.Veterans United my wife and I are greatful and happy with your support.

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Between Dawn Plank and Mike Harrison they took care of all my needs and kept very good communication to take care of everything that was needed for me to get my first home. This was honestly one of the best experiences I ever had.

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
Photo submission from Gary P.

We received such personal attention every step of the way. We have moved many times and had many home loans and I can honestly say that working with Daniel and his team was like working with friends. They gave us such personal attention. Half way through the process we received a gift in the mail. It was such a pleasant surprise. After moving in and the process was all over we received another gift in the mail. It was so unexpected. I continue to get e-mails to assist me with setting up automatic withdrawal and keep up on line with my account. Veterans United takes a very long tedious process and actually makes it a pleasant experience.

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Eric and his team were amazing throughout my home buying process. I highly recommend Veterans United!!! I never thought I would own my own home and now I am living the American dream. I cannot say enough good things about Veterans United!

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Loan Officer: Laura Christie

NMLS# 1126723

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

I cannot say enough about David Kitchen and Andrew Nelson. Man what a team. These two were very helpful and made this home buying process as pleasant as possible. If I am ever in the market for real estate, I would love nothing more than to deal with these two super individuals.

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

4.5 out of 5 Stars
Would Recommend

My loan officer made our experience an easy an understandable process.

Loan Officer: Matt Marstall

NMLS# 1247522

4.5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

4.5 out of 5 Stars
Would Recommend

Veterans Home Loan is a professional courteous organization.

Loan Officer: Jake Ford

NMLS# 1599245

3 out of 5 Stars

The lender and information required to complete a he process was very upsetting and lack of Punctuality was disturbing waiting to the last To give my closing cost was inappropriate. Their lack of military processes Ellie asses allotments and having to explain where my allotment is going was just stupid. Your name is veterans United it seems like you guys have a lack of veterans information. Thank you But overall I did buy a house in little over a month That was awesome

Response from Veterans United

Jason, thank you for taking time to share your valuable feedback. We appreciate the opportunity to research your experience further and learn more about the ways we might improve for the next customer. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.

3.5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Very professional and really knows the mortgage business. Extremely helpful.

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Veterans United was amazing all around- high recommend to all veterans!

Loan Officer: Forest Nenninger

NMLS# 1284729

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

I could have easily used NFCU or USAA in my home buying process. I am beyond glad that I went with Veterans United. From the loan staff (Katie/Patty/Katie), to them finding me a realtor it was a truly painless experience. They were there for me and answered every question I had along the way. I am beyond pleased with the whole process.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

They work with you in every part of the process to get you qualified for your loan wonderful people to deal with

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Veterans United made the process of buying a new home a great experience. I would recommend Veterans United to any veterans looking for a lender that will take care of them from start to finish with great service!

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

Working with Veterans United and their commitment to get the process of buying a home was one of the best experience I had in buying anything they made it easy , great atmosphere and always there when you need them .

Loan Officer: Marty Gaddie

NMLS# 1745992

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See all 163,956 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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