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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,519 reviews
796 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,519 Navy service member reviews from Maryland

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5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

The smoothest process. We were guided every step of the way!

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

4.5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Photo submission from Emilee F.

Loved this team! They were amazing! So grateful for their help in the home buying process.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars

clear and concise assistance and support throughout the home-buying process. Made my job easier and allowed me to focus on my family.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

Ready to see for yourself?

Experience first-hand why 369,019 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars

Very helpful. Very informative. You all are very nice. I really enjoyed my experience with you all. Thank you so much for everything

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

4 out of 5 Stars
headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars

Can’t go wrong with a VA loan DO it you will be fine they are the best

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

4 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Photo submission from David K.

Those guys were awesome !!! They worked with me for over a year and a half , and never gave up on me !!! That's what I call committed !!!!

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

The app is very user-friendly and made it simple to stay organized during the mortgage process. But what really stood out was the people at Veterans United—their support and responsiveness made all the difference. Thank you so much!

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

4 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars

I admire Shawn’s professionalism and integrity. He made my refinance process very easy and comfortable.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4.5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

Ready to see for yourself?

Experience first-hand why 369,019 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

4.5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

They were always available anytime I had any questions about anything.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Photo submission from Rita F.

They were extremely helpful and knowledgeable! Helped me through the entire process.

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

4 out of 5 Stars
headshot image of Luke Miller

Loan Officer: Luke Miller

NMLS# 2738096

5 out of 5 Stars

I would definitely 100 % recommend Veterans United to everyone! If it wasn't for Samuel Short, I don't think I would be calling myself a "Homeowner" today. From the moment we started my application, he was warm, kind, and extremely knowledgeable about the process, and that is something I did not experience at the many other lenders I previously worked with. He is patient, takes his time when researching, gives you suggestions on how to make your case stronger, and all his advice actually yielded positive results for me. Things can get challenging during this process, but with everyone's positive attitude and expertise, it makes the process much more tolerable. They definitely know what they're doing at Veterans United, I wish I would have found them sooner. They're very organized and meticulous about the entire process, but make it easy for you to understand and follow along. Also, a big thanks to Walter and Candance who assisted me with my closing process towards the end, they were also great!, They made my closing process very manageable and stress free. Thank you Veterans United, Sam & Walter for making this possible for me!

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

4.5 out of 5 Stars

I felt my loan officer, Brian Nelson, really listened to my needs.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

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