Brian and his team were great. There were some moving goal posts, and VU flexed and explained the details along the way. While I was asking questions, I never felt like I was annoying, and I never felt like I was in the dark. Brian explained the process in the depth and level of detail I needed.
I greatly appreciated the flexibility as I sought and discovered my best home. I looked in 3 different states. The whole staff was very supportive.
Andrew, Kara and the entire team was absolutely outstanding as regards their guidance, response time to questions and overall expertise with the VA mortgage process.
Always recommend yall
Many of the documents required were dictated for upload piece-meal. For example, a couple of weeks into the process a water test was required because we had a well. The well test held up the process because it had to be done 3x before the process was approved. Had they told me upfront the process could have gone faster and smoother. Also, once a set of required documents was uploaded then more were requested. This happened on several occasions. Had they they required ALL the documents it would have made the process much smoother.
Amazing from start to finish.
We were ALWAYS kept in the loop as to how things were progressing.:)
Had an amazing experience with Aimee and Chad they made it so easy and the communication every step of the way was on point. Thank you to the team at VAU for helping make our dreams come true!
My opinion is a 10. The veterans have incredible housing programs with the most affordable prices. The professionalism of my loan team was excellent. They were very patient and guided me carefully throughout the entire process.
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Exceptional in every way through the process!
The purchase of this home was contingent on several moving "factors", the Veterans United team worked with me and all the moving "factors" to successfully purchase my home. Thank you Veterans United for your support.
