Jeff and his team were great to work with. Yes, buying a house can be stressful- especially the week leading up to closing, but Veterans United was pretty open about things that were going on. I realize it isn't a perfect process and hiccups will happen. Even thought my realtor was rather upset with things going on, the team still talked me through things to make sure everyone was on the same page, and that we were making forward progression.
One of the things that made this easier was how easy it was to upload my information for my mortgage. Banking information? A couple clicks. Paper reviews? A couple clicks. LES uploads? A couple clicks. It was quick, easy, and to the point.
I wish the people that built your website could run some of the Navy websites I am forced to endure.
I didn't think I would own Josh & his team made it happen Thanks Veterans United...
It was very easy to upload all the requested documents
Overall we are more then satisfied with our home buying experience.
Use VU. You will not regret it. Awesome to work with.
My experience with veterans united was fantastic! I had applied for a home loan through a few institutions, shopping for rates. Justin was the only one to reach out personally from any of the other lenders. I had decided to go with navy federal and the only reason was because they were promising a lower rate. Justin had followed up with me and assured me they could get close but not as low so he understood, and let me know they were still there from a customer service aspect, and would be ready if we changed our minds. While working with navy federal trying to submit an offer for one of the homes we were looking at we were not able to reach them on saturday. The office was closed, the loan manager i was assigned to had his personal phone off (when he stated I could reach him anytime at that number, even weekends). Our realtor mentioned she has had issues with navy federal in the past with similar situations, and at that point it was a no brainers to reach back out to Justin. He was very professional, understood the situation, and helped right away. We were able to submit the offer that same day, and even though we did not have that offer accepted it began a very smooth process for us. Justin frequently reached out to follow up, or if I ever need to reach him he was available or would return my calls shortly after. He answered all of my questions, as well as informed me of things I was unaware of, and made this entire process enjoyable relieving a lot of stress.
I would recommend veterans home , to any veteran and a living situation that wants to upgrade there living arrangement , extremely responsible individuals that woked hard for the veterans over the top best!
This is my second mortgage with VUHL and I would not recommend anyone else. They know how to get all of the information that is needed. They are understandable, easy to work with, and most of them are vets themselves so they really know what they are talking about.
It was a very easy and pleasant experience.
Devon and his team made our home buying a very positive experience. They had all the answers and quick to respond. Thank for our new home.The Pratts
The best home loan process available to Veterans! Prompt service with all questions and requests, and the home loan process is explained in great detail on their website. I am a returning customer, and my second time obtaining a home loan was even easier than my first!
We have so much confidence in Veteran's United and would recommend them to veterans who need help to get a home loan. Veteran's United will guide you all the way!
Veterans United is first class all the way. They were very helpful from start to finish. I will definately use them again in the future if the need arises.