The process of buying my house was made so easy thanks to the team at VU!
Every one was great, answered all my emails, chats and calls.I felt at ease.
My situation had special circumstances. This was a long time coming. Thanks to everyone at Veterans United and their overwhelming patience with my unusual timeline. I would recommend Veterans United to any veteran. Because when it came time to pull the trigger on purchasing, it didnt take long at all. I was continuously checked on to make sure of my status.
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Kody and the whole team at Veterans United were great to work with. Awesome customer service. Will definitely refer VU to friends and family!
This team was amazing from day 1 to post closing! Absolutely amazing people and everyone had my best interest in mind at all times! Thanks
Only good things to say about our experience with Veterans United! The team was responsive, knowledgeable, and made the VA loan process easy to understand. Everything stayed organized, deadlines were met, and communication was excellent throughout. I knew that if i had questions they were there to answer them and things that could be a hiccup for other lenders, they were extremely knowledgeable about. They clearly know VA loans inside and out. Highly recommend to any veteran looking to buy a home.
Brian and his team were great. There were some moving goal posts, and VU flexed and explained the details along the way. While I was asking questions, I never felt like I was annoying, and I never felt like I was in the dark. Brian explained the process in the depth and level of detail I needed.
I greatly appreciated the flexibility as I sought and discovered my best home. I looked in 3 different states. The whole staff was very supportive.
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Andrew, Kara and the entire team was absolutely outstanding as regards their guidance, response time to questions and overall expertise with the VA mortgage process.
Always recommend yall
Many of the documents required were dictated for upload piece-meal. For example, a couple of weeks into the process a water test was required because we had a well. The well test held up the process because it had to be done 3x before the process was approved. Had they told me upfront the process could have gone faster and smoother. Also, once a set of required documents was uploaded then more were requested. This happened on several occasions. Had they they required ALL the documents it would have made the process much smoother.
