My experience with veterans united was fantastic! I had applied for a home loan through a few institutions, shopping for rates. Justin was the only one to reach out personally from any of the other lenders. I had decided to go with navy federal and the only reason was because they were promising a lower rate. Justin had followed up with me and assured me they could get close but not as low so he understood, and let me know they were still there from a customer service aspect, and would be ready if we changed our minds. While working with navy federal trying to submit an offer for one of the homes we were looking at we were not able to reach them on saturday. The office was closed, the loan manager i was assigned to had his personal phone off (when he stated I could reach him anytime at that number, even weekends). Our realtor mentioned she has had issues with navy federal in the past with similar situations, and at that point it was a no brainers to reach back out to Justin. He was very professional, understood the situation, and helped right away. We were able to submit the offer that same day, and even though we did not have that offer accepted it began a very smooth process for us. Justin frequently reached out to follow up, or if I ever need to reach him he was available or would return my calls shortly after. He answered all of my questions, as well as informed me of things I was unaware of, and made this entire process enjoyable relieving a lot of stress.
I would recommend veterans home , to any veteran and a living situation that wants to upgrade there living arrangement , extremely responsible individuals that woked hard for the veterans over the top best!
This is my second mortgage with VUHL and I would not recommend anyone else. They know how to get all of the information that is needed. They are understandable, easy to work with, and most of them are vets themselves so they really know what they are talking about.
It was a very easy and pleasant experience.
Devon and his team made our home buying a very positive experience. They had all the answers and quick to respond. Thank for our new home.The Pratts
The best home loan process available to Veterans! Prompt service with all questions and requests, and the home loan process is explained in great detail on their website. I am a returning customer, and my second time obtaining a home loan was even easier than my first!
We have so much confidence in Veteran's United and would recommend them to veterans who need help to get a home loan. Veteran's United will guide you all the way!
Veterans United is first class all the way. They were very helpful from start to finish. I will definately use them again in the future if the need arises.
The fact that documentation requested kept seeming to change based on the whims of the underwriters was frustrating. This process seemed to be very difficult as for the rest everything was great.
I have told every veteran I know about your program. Why they don’t take advantage is a mystery to me. I will keep telling them
For us this was a long process but in the end and with the amazing help from everyone we were able to achieve our ultimate goal of finding and purchasing our first home!
When I decided to purchase a home using the VA Mortgage, I did a little research and decided to use Veterans United as a mortgage company. They specialize in VA Mortgages. Within a few minutes and a few questions I had a pre-approval amount to start my search and was then assigned a personal loan specialist. Steph was fantastic to work with and after i went under contract she was in constant contact with me and provided my To-Do list. She kept me up to date during the entire process and everything went so smooth. I would highly recommend Veterans United to any Veteran looking to purchase a home through the VA.
veterans United has been there for me a memorable trip
Superb, detailed, problem/issue solving organization! My point of contact handled every aspect with superb professionalism, which I view as a representation of the whole organization. I looked around before placing a call the Veterans United as I was convinced the reviews I read were real and true! They were! Outstanding organization as shown by their service, I would not use any other, if I buy in the future. An organization that truely values the service given with honor. Well done!