Veterans United worked with myself and my family to ensure we were matched with their best products and able to get into our home with a quick and efficient closing.
Always available, never put on hold or talked to a machine. Every question was answered fully and promptly. Friendly and helpful, almost to a fault.
Was fast and easy
Excellent and quick service.
Dave Bucher and his team are the best people I've ever worked with. He and team are irreplaceable assets who go far beyond my expectations. The house they helped me purchase is my dream house. Many thanks for Dave Bucher and his team. Veterans United is best.
I was very impressed with the streamlined process as well as having a portal online to make sure everything was complete and I understood where we were in the process.
I recommend Veterans united to everyone, have enjoyed working with professionals
They were great and understanding I would use them again.
Kept us up to date on all process of the loan, very pleased with them finding a realtor to work with us. We loved Kim. When we had questions they was answered very quickly.
Our overall experience was above & beyond our expectations from application to closing. We felt that our finance team really "cared" about us.
The online checklist kept us on track as we have busy schedules .
The reason it was not a 10 is based on a few errors made;1) they neglected to send me one of the required documents which required my closing to be set-back from a Friday to the following Monday.This required me to take an additional day off work, re-schedule several meetings and caused me to lose one 6' x 14 foot trailer [with 2 people] to assist in our move as they took time off that weekend to assist in our move.This also caused a huge delay as my birthday occurred over that weekend and I had not receive my new license at the time we had to leave for our signing; luckily the Loan Specialist [Matt B] was able to push everything through the system, there was simply a good bit of a delay.2) As we were informed, my wife's name would be on the title papers, just not on the loan we were not going to have to go through all the extra running to get a quit claim deed.That did not happen, so we were left to do it through our realitor, this also did not make us vbery happy.
This is the place you need to go to. Professional service informative all the way through the process. Thank you so much
Very helpful and kept me on top of everything I needed to do throughout the process