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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

126,788

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,011
4
14,040
3
2,071
2
948
1
718

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Showing all 435 Navy service member reviews from Michigan

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5 out of 5 Stars
Would Recommend

Carrie and her team were top notch. Positive and professional from the start and continued through closing, Top 1 percenter in performance.

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Amber Brown and Jennifer was phenomenal. Excellent customer service and they made the transition for buying a new home a seamless process.

Loan Officer: Amber Brown

NMLS# 1137822

4.5 out of 5 Stars
Would Recommend

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

4 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
Photo submission from Kerry W.

I want to thank my Loan Team for their help with my condo purchase. Thank you Steve, Codi, Andrew and all who helped in my smooth loan process. I could not be happier. The website process is the best I have ever seen.

Loan Officer: Steve Kincheloe

NMLS# 328305

4 out of 5 Stars
Would Recommend

I think to make things go smother, you need to let the vet.s know that they need to take care of on there computer. Like me I only had limited access to the internet. I had to go over to sisters home to get internet. So I would answer ,when I went on line.

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

From beginning to end, the team at Veterans United made the entire process seamless and efficient.

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

With me every step of the way.

Loan Officer: Jerry Landrey

NMLS# 1107028

4 out of 5 Stars
Would Recommend

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend

Professional, courteous staff who was willing to take calls at anytime and provide assistance to ensure our home purchase was as easy as possible

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Cantoni

NMLS# 1078335

5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

I should have received the 500.00 dollar referral credit for closing since my reaeaste agent had referred me to you , I was originally going to use va low rates. Thanks

Loan Officer: Garrett Holzum

NMLS# 1104071

0.5 out of 5 Stars

The list of complaints are too many to submit in this box.

Response from Veterans United

Hi Learline, we appreciate the opportunity you have to share about your experience. Thank you for recently contacting our Client Advocate team to share more information giving each of us a chance to learn more.

5 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

From start to finish, there was ALWAYS some available to answer our questions and do so quickly and accurately. The process was smooth and much easier than we anticipated.

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
Would Recommend

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Windsor

NMLS# 1206740

5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Landrey

NMLS# 1107028

4.5 out of 5 Stars
Would Recommend

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend

Very helpful with easying the process, and paper work. Very friendl, and professional..

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

3.5 out of 5 Stars
Would Recommend

I was very unfamiliar with the process, the videos were helpful but more personal interactions would be nice.

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Loan Officer: Gina Overshiner

NMLS# 1177627

5 out of 5 Stars
Would Recommend

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars
Would Recommend

Loan Officer: Promise Jackson

NMLS# 1125746

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See all 126,788 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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