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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

108,813

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
93,125
4
12,363
3
1,864
2
836
1
625

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Showing all 379 Navy service member reviews from Michigan

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5 out of 5 Stars
Would Recommend

Veterans United worked with myself and my family to ensure we were matched with their best products and able to get into our home with a quick and efficient closing.

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Always available, never put on hold or talked to a machine. Every question was answered fully and promptly. Friendly and helpful, almost to a fault.

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

4.5 out of 5 Stars
Would Recommend

Was fast and easy

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
Photo submission from David J.

Excellent service, and I was kept informed all through the whole process. Shannon and Maggie are incredible people, and they were right on top of things. I can't say enough good things about Veterans United.

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Excellent and quick service.

Loan Officer: Jason Windsor

NMLS# 1206740

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Dave Bucher and his team are the best people I've ever worked with. He and team are irreplaceable assets who go far beyond my expectations. The house they helped me purchase is my dream house. Many thanks for Dave Bucher and his team. Veterans United is best.

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

4.5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

I was very impressed with the streamlined process as well as having a portal online to make sure everything was complete and I understood where we were in the process.

Loan Officer: Chrystal Franks

NMLS# 1661479

5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

I recommend Veterans united to everyone, have enjoyed working with professionals

Loan Officer: Maureen O''Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

They were great and understanding I would use them again.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Kept us up to date on all process of the loan, very pleased with them finding a realtor to work with us. We loved Kim. When we had questions they was answered very quickly.

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Our overall experience was above & beyond our expectations from application to closing. We felt that our finance team really "cared" about us.

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

The online checklist kept us on track as we have busy schedules .

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars
Would Recommend

Loan Officer: Johnny Mitchell

NMLS# 1116244

4 out of 5 Stars
Would Recommend

The reason it was not a 10 is based on a few errors made;1) they neglected to send me one of the required documents which required my closing to be set-back from a Friday to the following Monday.This required me to take an additional day off work, re-schedule several meetings and caused me to lose one 6' x 14 foot trailer [with 2 people] to assist in our move as they took time off that weekend to assist in our move.This also caused a huge delay as my birthday occurred over that weekend and I had not receive my new license at the time we had to leave for our signing; luckily the Loan Specialist [Matt B] was able to push everything through the system, there was simply a good bit of a delay.2) As we were informed, my wife's name would be on the title papers, just not on the loan we were not going to have to go through all the extra running to get a quit claim deed.That did not happen, so we were left to do it through our realitor, this also did not make us vbery happy.

Loan Officer: Matt Bretz

NMLS# 1281964

5 out of 5 Stars
Would Recommend

This is the place you need to go to. Professional service informative all the way through the process. Thank you so much

Loan Officer: Shannon Matlack

NMLS# 982020

4 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

4 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Jones

NMLS# 1493936

5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Very helpful and kept me on top of everything I needed to do throughout the process

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

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See all 108,813 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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