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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

180,411

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
134,086
4
36,739
3
6,113
2
1,880
1
1,593

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Showing all 565 Navy service member home purchase loan reviews from Michigan

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5 out of 5 Stars
Would Recommend

The To-Do list was my favorite part of the online experience because it clearly showed what I needed and had already submitted.

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Staff was very friendly and helpful throughout the entire process.

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Very happy with the professional help.

Loan Officer: Jerry Landrey

NMLS# 1107028

4 out of 5 Stars
Would Recommend

Loan Officer: Thomas Champion

NMLS# 1102159

4 out of 5 Stars
Would Recommend

Loan Officer: Douglas Lippmann

NMLS# 310771

4 out of 5 Stars
Would Recommend

Loan Officer: Jake Jones

NMLS# 1838230

5 out of 5 Stars
Would Recommend

My first home I was nervous. My team was there every step of the way. Even when I had random stupid questions at all hours of the night. Couldn’t have asked for better.

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

I am so glad I chose Veterans United to do my home purchase,they have an outstanding staff that works very quickly to get you into your home as soon as possible,gotta love them for that

Loan Officer: Moya Brown

NMLS# 1493916

4.5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Great program. Great rates.

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

Awesome team. Didn't expect the process to go so smooth!

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend

Any issue that came up was quickly resolved by Ryan and his team. I would definitely recommend Ryan and Veterans United to any of my friends that are able to use this service.

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

We started our home buying process in April 2019, but had to put it on hold as I lost my job. Fast forward to September of 2019, I had secured new permanent employment, nad began the process again. Kevin McMillen and his team (Kelly, Natalie, & Mitch) kept me informed the entire way through until closing with prompt responses and exact answers to my questions. This has been, far and away, one of the best customer service experiences I have had in any business interaction. Veterans United, along with Kevin and his team, provided a seamless transaction from start to stop, to start again and finish. I wish more of my friends and family were Active Duty Military or Veterans just so that I could recommend they use Veterans United and Kevin's team.

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Veterans United made our home buying process incredibly smooth and worry-free. Any time we had questions or wanted a status update our team was available to speak with us. Never once did we have to leave a message or have to wait on a call or email back. They were so efficient and knowledgeable. Because of their hard work, we were able to move into our home before Christmas!

Loan Officer: Tom Welek

NMLS# 1277019

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
Photo submission from Helmut F.

To all Veterans, If you want loyalty honesty and respect in finding a home. Veterans United is the only way to go. You are family with VU.

Loan Officer: Wesley Earl

NMLS# 1631182

4.5 out of 5 Stars
Would Recommend
Photo submission from Timothy A.

Very professional team that worked with my wife and I. They were great people

Loan Officer: Clayton Meldi

NMLS# 1564820

4 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars
Would Recommend

Loan Officer: Justin Keith

NMLS# 1563990

4 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

The process was nearly seamless. Can't recommend Veteran's United enough!!

Loan Officer: John Mitchell

NMLS# 1116244

4 out of 5 Stars
Would Recommend

Only thing I did not like was appraisal

Loan Officer: Celina Mowrey

NMLS# 378964

4.5 out of 5 Stars
Would Recommend

I was a little disappointed with the finale closing cost updates.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
Photo submission from Casey L.

When you start the process you have the momentum and you set the pace your loan officer in his team will keep up with the speed that you move. These people are quick they're efficient they're thorough they do same day responses if not immediate and almost always have multiple solutions to any problem you might encounter on the fly. 100% wonderful, and would strongly recommend. They get involved and arms deep in this whole process as if they were buying the home themselves.

Production Trainer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Kendall Haun and Amanda Butler were amazing through the whole process. They were very knowledgeable and answered any questions I had promptly. I never imagined that the process would go as well as it did!

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Herbel

NMLS# 182159

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See all 180,411 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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