Taylor did a great job on our loan, it took a little longer than usual ( no fault of Veterans United or Taylor)but he hung in there and helped along the way to make it an easy transition.Thanks Taylor for all help help.Tell the boss I said to give you a raise, you went above and beyond.Gary Stromquist
Virtually flawless, from helping to clear up outstanding credit issues to closing a week early on a home that is perfect in every way possible.
Absolutely a 5 star company taking care of veterans needs and ensuring a enjoyable home buying experience. My Transaction Coordinator (Melissa) stayed in touch with me the entire process to ensure I got across the finish line. Thank you Veterans United!
From my first call to the last message that our loan funded and we had our new home the team at Veterans was on top of the situation and worked through some rough areas with us. All was excellent!!!
Process was very easy and smooth.
Each person I have dealt with at Veterans United has made it clearly felt to me that I am being cared for! That means the world to me!!! I reached out to someone that I met while inquiring about an assumption, he was so honest with me and told me how it was quite risky for me. I felt protected. When it came time to purchase our next home, I reached out to him, but he was unable to manage our purchase as it was in a different location, and he put us in touch with Matt Istwan, who cared for us in the exact same manner!
For the most part I thought this whole process was a positve experience. My only recommendation would be to have the agent return phone call when messsages are left.
The people that worked with us (Aaron and Mallory) were exceptionally helpful and so courteous. I would do this again in a heartbeat.
I would definitely recommend them to my family and friends!
It was fun being challenged and Tom's enthusiasm and confidence gave me the extra kick I needed to soar with the eagles thanks again Chris Risner
Process was thorough and effortless at the same time.
I experienced a level of professionalism not witnessed very often.
We saw there as on line, expressed our interest and they called 10 minutes later. Our entire home purchase went smoothly and we would definitely use them again.
Very prompt communication, easy to work with.