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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

219,093

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
165,195
4
42,795
3
7,026
2
2,217
1
1,860

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Showing all 164 Navy service member reviews from Montana

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3.5 out of 5 Stars
Would Recommend

I would say that the rates offered by Veterans Umited were the major reason we went with them. I found the proceasing was a bit cumbersome and felt disorganized at times with multiple request strings to navigate the underwriting phase which cost us money with a last minute well test request. It almost seems like they offer a very gracious prequalification and then shift the burden for meeting it to us instead of basing it on knowledge before hand. Overall the people we dealt with were good, but no one ever answers your calls. Its always leave a message amd they call you back. The process needs refined I think to make it less knee jerk feeling along the way. This is my most process intensive mortgage of three in the last 20 years.

Loan Officer: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
Would Recommend

Loan Officer: Shannon Matlack

NMLS# 982020

4 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

4 out of 5 Stars
Would Recommend

Buying a home is stressful yet exciting. Veterans United help ease the stress and got my family into a home in a timely matter. They did a great job and we are so happy to have a place we can call home.

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

Love Veterans United❤️

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Stack

NMLS# 1368665

4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Prewitt

NMLS# 517082

3.5 out of 5 Stars
Would Recommend

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

1.5 out of 5 Stars

This was my fourth home loan and worst experience yet. It should not have been that difficult. On a good note, the portal for loaded documentation was excellent.

Response from Veterans United

Andrew, thank you for taking the time to share your valuable feedback. We appreciate the opportunity to research your experience and learn more. One of our Client Advocate team members is available to you at any moment to discuss. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.

5 out of 5 Stars
Would Recommend

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
Would Recommend

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Purchasing a home 2400 miles away during COVID-19 stay at home was the easiest thing we’ve ever done! Thanks to our team at Veterans United!!!

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

3 out of 5 Stars

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Everyone was awesome, from the very first phone call to the signing of the final paperwork.

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Great overall experience.

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Matlack

NMLS# 982020

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Veterans United well deserves the five star rating I saw when I researched them. I'm not sure I would have secured my home loan with another finance company, and my wife is extremely happy with our new home!!

Loan Officer: Daniel Kliethermes

NMLS# 996807

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