Excellent! Amazing how well this all went. Gabe was very attentive and very kind. Made this so easy. I would highly recommend!
Chace and his team was amazing to work with. Highly recommend!!!!
Lauren was amazing!!! The whole team was extremely professional, dedicated, talented and nothing short of amazing. I would and will definitely recommend them to any and everyone. Thank you all again for everything you have done and I look forward to more in the future.
The whole team that help me get into my home was absolutely great!
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The team was very patient and kind while I found all of the information they needed.
They worked no stop until my loan was approved. Spent our first night in our new home. Thanks for getting us into it Chris, ylyour team was Awesome and Kat Spellman went above and beyond.
Veterans United makes the home buying process enjoyable. They assign a Team to you that helps you through the whole process from beginning to end and will even help with utilities and moving. I highly recommend Veterans United for all of your home buying needs.
For Nicole, Tyler, Missi and Cliff I could not have asked for a better team!! This was the easiest process I've been through when buying a home. Such professionals!!
As a veteran diving into homeownership, the VA Home Loan program has been a solid option, and I’m thrilled with how it worked out for me. Here’s my take, focusing on communication, ease of the loan process, and the knowledge of the team I worked with.
Communication: 4/5
The communication with my lender and the VA was mostly clear and responsive. My lender kept me in the loop about what documents I needed, like my Certificate of Eligibility , and walked me through the funding fee . They were quick to answer my questions about rates and terms, which helped me feel confident. However, there were a couple of moments when I had to follow up to get updates on the appraisal, which felt a bit slow. A little more proactive outreach from the team would’ve made it perfect.Ease of Loan Process: 4.5/5
The VA loan process was surprisingly smooth for such a big purchase. Not needing a down payment was a huge relief, and skipping private mortgage insurance kept my monthly payments manageable. Getting the COE was simple through the VA’s online portal, and the paperwork, while detailed, wasn’t overwhelming. The appraisal took a bit longer than I expected, and I had to make sure the house met VA’s property standards, which ruled out one home I liked. Still, the streamlined process and clear steps made buying my first home way less stressful than I thought it’d be.
Knowledge of Team: 4.5/5
The lender’s team knew the VA loan program inside and out, which gave me confidence. They explained how the VA’s backing meant lower interest rates (mine was noticeably better than conventional quotes) and walked me through options like rolling the funding fee into the loan. They also clarified how to navigate seller concerns—some were wary of VA loans due to appraisal myths, but my realtor and lender handled it like pros. The only hiccup was a junior team member who seemed less familiar with specific VA requirements, but the senior staff stepped in quickly to sort it out.
Overall Experience: 4.5/5
The VA Home Loan made buying my home achievable, with no down payment, no PMI, and competitive rates. Communication was solid, though I’d love more consistent updates. The process was easy for a first-timer like me, and the team’s expertise carried me through, despite a few minor bumps. The funding fee and occasional seller pushback were drawbacks, but the benefits far outweigh them. I’d highly recommend the VA loan to any eligible vet or service member—just pick a lender who specializes in VA loans to make it even smoother.
Fantastic. They'll update you immediately and remind you if you forget something because it's a lot of paperwork at once when you shorten the closing window. They put out information in a digestible manner, though readily went into depth when asked questions. The team also would give realistic and accurate time expectations. Additionally, they communicated effectively and timely with my realtor when it was required.
Everyone did fine, but when people were out of the office and you got passed on to someone else, communication was not the best on your end, and when the person came back their emails showed that information was not passed between the substitute and the primary. Vacations happen, I get it. There just needs to be a list of something given to the primary, to keep him in the loop.
Great team!
Everything was going perfect until we got to underwriting then it became a nightmare
I couldn’t have asked for anything better!!!!im so happy with how everything went!!
The process was smooth and all my questions were answered. Levi was especially especially helpful easing some of my nervous concerns as a first time home buyer!
