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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

218,802

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
164,973
4
42,741
3
7,015
2
2,214
1
1,859

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Showing all 1,033 Navy service member reviews from Ohio

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5 out of 5 Stars
Would Recommend

If I had to purchase another home it would be with Veterans United.!!

Loan Officer: Titus Zeigler

NMLS# 1753627

5 out of 5 Stars
Would Recommend

I would recommend Jason and Veterans United to anyone that loves great customer service and peace of mind. I didnt have to worry about anything!! You guys rock!! Thank you so much!

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

I am so thankful to have called Veterans United for my home loan. Moments after applying I received a call from Chris my loan specialist and then I was connected to Mike a fantastic realtor. He was so patient with me until I found the perfect home. They were as invested in finding and financing my home as I was!! Couldn’t be happier!!!!

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend
Photo submission from Gerald S.

This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.

Loan Officer: Christopher Holdman

NMLS# 369923

2 out of 5 Stars

The service was great for the first 50% or so. After moving to underwriting, I could never get ahold of anyone. I left voicemails, called several times a day, sent texts and emails. If I got a response, it was via email at 9pm. Closing ended up being delayed three different times and the rep was not communicating with me or my realtor. I had previously recommended a friend to Veterans United, but I have since called to redirect them and avoid the hassle.

Response from Veterans United

On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. Wesley, we value your patience and commitment to sticking with your loan specialist. We know well how it can feel to resolve numerous underwriting requests as required for the VA benefit. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to everyone!!!

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

4 out of 5 Stars
Would Recommend

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Be patient they will definitely get the job done. The are very thorough. I encourage any veteran to go with Veterans United United Home Loans.

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

My family's home buying process went outstanding. Everyone we worked with was absolutely fantastic. Would highly recommend to future veteran home buyers!Thank you Veteran United!!!!!

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend
Photo submission from Michael L.

The people at Veterans United will work with you to get you the kind of loan you need to get the home you want. Everyone that worked on the process of me getting a home was so nice and they listened to my wants & needs.

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

I will undoubtedly recommend veterans united to anyone who asks.

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Istwan

NMLS# 1565050

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5 out of 5 Stars
Would Recommend

As we were seeking financing for our current home we needed to secure a “Tear 2 VA Loan.” We started working with another lender who had never heard of a tear 2. He told me, “just because you found it on google, doesn’t mean it exists.” Thankfully we found Veterans United and cured the first lender. Veterans United had our Certificate of Eligibility in 1 phone call. There are specific hoops that VA loans have to jump through, but Todd and his team did the jumping for us. We will never work with another financing company for home loan needs.

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

The whole experience was smooth, everything was handled so all I had to fo was find my house.

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Loan Officer: Cam Moore

NMLS# 1604156

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Harrison

NMLS# 1406917

5 out of 5 Stars
Would Recommend

Smooth and quick house buying experience. I highly recommend them.Thank you Veterans United, Daniel Rossbach

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

I think the entire team is awesome I would recommend it to all veterans

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Cam Moore

NMLS# 1604156

4.5 out of 5 Stars
Would Recommend

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

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More Reviews

See all 218,802 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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