Such an easy process and amazing help!
i didn't interact with her much or not at all
Angie's team and holly were so helpful and there for anything we needed. They made this whole process more enjoyable.
Your handling of our loan app was superb. We appreciate you and will be glad to favorably recommend you to friends.
They are just like any other company that pays on a commission. You are promised the Sun and the Moon in the beginning. However in sight of the end when there may be a few hurdles to jump, they don't jump.
Response from Veterans United
Hi Eric, thank you for providing more information about your home loan experience. Delivering exceptional customer service is important to all of us at Veterans United and we care a great deal about learning more from you on this matter. One of our Client Advocate team members is available to speak with you and discuss ways that we can improve for future customers. Please reach out to us for additional support.
The total house buying process flowed very smoothly and was quite coordinated, from going with Will Lewis and his Veterans United staff to the realtor that was recommended, Tim O'Bryant.
The whole experience was very simple and smooth throughout the entire process. All agents were very pleasant to work with.
Jason Bals and Kristen Fischer were amazing to work with. They were understanding and eager to explain all questions. An absolute pleasure to work with.
They are very informative. Being my first home, I really had no idea what to expect, and my loan team was very patient and quick to reply.
We had great service from start to finish great people to work with
Veterans United has made it easier in the VA home buying process. Even though There the only lender I've been with I would say they're the best.
Very smooth process with good communication and an overall smooth process.
The process was very easy
Matt and his team was very pleasant to work with. All documentation that they asked for it was easy to upload and submit.
I know folks are busy serving other clients but at times it was difficult to get in contact with loan team members for questions.
