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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

238,464

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
180,732
4
45,873
3
7,490
2
2,339
1
2,030

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Showing all 162 Navy service member refinance loan reviews from Ohio

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5 out of 5 Stars
Would Recommend

Loan Officer: Stuart Andrew Timmerman-Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend

We purchased our home in November 2019 and I deployed shortly after that. Nathan and his team did a phenomenal job getting this done for us. During my deployment, Nathan reached out about refinancing opportunities and how it would benefit our situation. As I was returning home from deployment, Nathan and his team made it such a smooth process to refinance our home. Our family had many different things we had to get done upon my return home and Nathan and his team made refinancing one less thing we had to worry about. Alyssa was very helpful too! She was always available for questions and was very easy to work with. I would recommend Nathan and his team to any Veteran I know.Thank you for all your help and support.

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

i would always tell everyone to call ginny and you will be very happy you did

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

Loan Officer: Forest Nenninger

NMLS# 1284729

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5 out of 5 Stars
Would Recommend

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Outstanding service

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

I have worked twice now with Veterans United and highly recommend working with this group. Smooth experience both times around.

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Loan Officer: Forest Nenninger

NMLS# 1284729

4 out of 5 Stars
Would Recommend

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend

Loan Officer: Krystal Palmer

NMLS# 1110490

4.5 out of 5 Stars
Would Recommend

Great job!

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

My wife and I were very pleased with our experience at Veterans United. I was initially skeptical about using a company that was out of state, but they were always available through email, phone or text. They kept us updated every step of the way and were patient when we had questions. Their website was easy to navigate and most of the documents that we had to sign initially were dummy proof. I would highly recommend Terry and his team a Veterans United to any Veteran that is looking to purchase a home.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Garrett and his team have been simply amazing to work with. From start to finish they made the process easy and worry free.

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

This was our second time working with Benjamin. He’s been outstanding. Thank you for everything. Also side note. Thank y’all for the care packages sent to our VA.

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

I would not hesitate to work with Gerrit, his team, and Veterans United again. Highly Recommend.

Loan Officer: Gerrit Hane

NMLS# 1002285

1.5 out of 5 Stars

I understand that people are busy but I had left several messages with questions about our loan process that went unanswered. This lead to a misunderstanding due to lack of communications and now we are stuck with a very large negative hit against our credit. We are trying to appeal with the credit beureau's but we are severely disappointed. Any help would be appreciated.

Response from Veterans United

Jorge, we thank you for sharing your voice with us about your recent experience. We agree wholeheartedly that having a great communication line with your loan team is a vital key in the home buying process. We would like to share the stress of the miscommunication that had occurred. Our client advocate team is available to you at any time to assist you in your post-closing issues. Thank you again for your service and thank you for choosing Veterans United.

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

4 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

More Reviews

See all 238,464 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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