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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

183,114

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
136,287
4
37,163
3
6,164
2
1,891
1
1,609

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Showing all 669 Navy service member reviews from South Carolina

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5 out of 5 Stars
Would Recommend

Veterans United made my loan application so much easier than I ever imagined. Whenever I had a question or concern, all I had to do was contact Forrest Neminger by email or call him on the phone. Always there to help.

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

They really make our Veteran's fell they're servance was worth the sacrifice. A home is a wonderful way of giving thanks. They go above & beyond to have the American dream. Thanks for taking care of our Veteran's!

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

The company was great to work with and would recommend them to any Veteran!!!

Loan Officer: Nate Bitner

NMLS# 1374361

4.5 out of 5 Stars
Would Recommend

Veterans United should be your first stop when planning a VA mortgage.

Loan Officer: Kevin McMillen

NMLS# 221266

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey R.

Veterans United is a great start for veterans looking to buy a home. Straight forward and the guidance through the process is awesome.

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Great experience all together when I had questions they were there to help they walk you through everything the have a great team there

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
Photo submission from James A.

Loan Officer: Billy Watkins III

NMLS# 384700

5 out of 5 Stars
Would Recommend

Excellent Company to work with. Outstanding service !!! I can not say enough good about my experience !!!

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

4 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Polk

NMLS# 1748681

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

VU was always in contact with me the entire time. From the time I first got in contact with them, to after the closing. They reinforced that if we had any question later we were encouraged to contact them.

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend
Photo submission from Jonathon B.

Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!

Loan Officer: Jason Brown

NMLS# 1061432

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Parham

NMLS# 1524830

2.5 out of 5 Stars

Updates were infrequent by my agent and my insurance policy was not paid (normally paid from escrow), thereby causing my policy to be cancelled.

Response from Veterans United

Jon, thank you for your survey and informing us of your situation. We will use this to assist our customers and to improve communication issues moving forward. Please contact our Client Advocate team for any questions you may have now.

5 out of 5 Stars
Would Recommend

Excellent Loan Officer efficient and attentive

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

I knew I was in the right place when I call for an appointment and Jared said he would be glad to meet me on July 4th. I got there about 1030 am, was served a great cup of coffee and was out of there about 1145.
Jared was friendly and made me feel right at home while we were taking care of business. I will recommend Jared, Kelly, and Jaclyn to all my friends and everyone I know.

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Outstanding experience!!

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

The whole team is fantastic, they are there for any needs or questions that you have. Ted, Michael and crystalline. Thank you for being such a good support.

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
 

I would recommend Veterans United to any one! The team of Andrew Beckett was excellent and made my experience very pleasant. This was my first time getting a VA loan and going through the loan process. Everyone was quick to respond to all questions and concerns. They would explain everything to make it understandable and easy. Don't get me wrong I was anxious throughout but at the same time comforted with the team working for me! Thanks Veterans United for getting me to close!

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Outstanding customer service. They work with you and help you through everything.

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

We have never been as impressed with such a high level of attentive service as we have received from Seth and his wonderful staff. Your overall company stands far and above all others that pretend to offer good customer service. You guys deliver and it's been a pleasure to work closely with you.

Loan Officer: Seth Wilmes

NMLS# 1632136

4.5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

I absolutely loved working with veterans united. The online account process is very easy to follow through out the purchasing process.

Loan Officer: David Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

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See all 183,114 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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