My team was absolutely the best! They turned what could have been a stressful and hectic experience into a once-in-a-lifetime memory, and made it so easy that I still feel like it’s not real! I will work with y’all again in the future, that’s for sure, and I’ll be making sure to recommend you guys to everyone I know
Zach, Britney, and Gavin were all really helpful and made the process easier than I imagined. Everything was super smooth and they were always there to reassure me of any uncertainty. I also truly appreciated the house closing gift. It was very thoughtful.
Good communication
Answers to question almost always same day
Great service
mr jack was the highlight of my team very helpful and knowledgable and always got back to very grateful for him
The Veterans United team was excellent to work with and made the refinancing process smooth and easy. Carrie Freeman and Nina Eacker were very professional and friendly. They are a great asset to you and for future Veterans United clients. Thanks so much for being great and for the wonderful t-shirt!
Excellent service, really smooth loan process.
It has been an outstanding experience dealing with Veterans United!
This is the second time I have used Veterans United. As always they took care of me. Matthew and the rest of the team is outstanding!
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Experience first-hand why 382,384 homeowners give us a perfect score!
ALL THE STAFF THAT I WORKED WITH IN BUYING MY HOME WERE OUTSTANDING AND VERY HELPFUL AND PLEASENT TO DEAL WITH , I FEEL THEY WENT ABOVE AND BEYONE TO HELP ME. I WOULD DIFFENTLY RECOMMEND THEM TO ANY VETERANS. GOOD JOB TEAM. THANK YOY SO VERY MUCH.
Hunter Hukari helped me purchase my retirement home and made the whole process simple! I actually enjoyed buying a home for a change. There was no stress and no unexpected challenges thanks to the team at veterans united!
Whitney was great and all your other associates were very helpful during this process.
Hunter Hukari is the epitome of a perfect loan officer, I truly dont think it could not have went any smoother on the lending end. Even when issues arose they were taken care of quickly and efficiently. We closed on time and I would give them 100 stars!!!
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Experience first-hand why 382,384 homeowners give us a perfect score!
Clayton is amazing!! I’ve worked with Clayton in the past and he always goes above and beyond for his clients.
Shane, Barno, and Abby were a great team and made home buying a breeze. They all had great communication and were all very flexible. I am very happy with their services!
Lucas Hassemer and his team went above and beyond for us from start to finish. Their hard work and dedication got our loan through well ahead of schedule, and we were able to close several days early, which made a real difference for us. Lucas was personally checking in and working on our file even while he was on vacation, which tells you everything about his commitment to his clients. We never felt like just another file number; his team was responsive, proactive, and clearly cared about getting it right, not just getting it done fast. We couldn't be happier with our experience and would recommend Lucas and his team to anyone without hesitation.
Olivia and Ashley were wonderful, and easy to work with!
My only complaint about this whole process is the title company. They caused a major delay and caused us to have to have the pest inspection done twice and pay for it a second time. We did get refunded $129 of $$155 fee that we paid the second time which I’m very thankful for but for something that should have taken a month to six weeks took just a little over three months. Overall, I’m very happy with veterans United and how the whole process went from beginning to close.
Veterans United is a great start for veterans looking to buy a home. Straight forward and the guidance through the process is awesome.
Unfortunately there are to many things that went wrong for me to type them all out. In the end I would not recommend and nor will I choose to use Veterans United again in the future.
Response from Veterans United
Hi Shaun,
I’m sorry to hear there were so many frustrations throughout your experience that you wouldn’t recommend Veterans United or consider us in the future. I’d appreciate the opportunity to better understand where things went wrong. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Joe K was helpful from the beginning to the very end. All team members were responsive and always looking to help—especially for a first-time home buyer.
From the very beginning to the very end VU made my process smooth & easy
