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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

163,956

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
120,967
4
34,136
3
5,647
2
1,745
1
1,461

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Showing all 50 Navy service member home purchase loan reviews from South Dakota

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5 out of 5 Stars
Would Recommend

I had recently tried to get a loan through the bank I have belonged to for over ten years. The red tape was ridiculous and when I complained I was told “it is like this everywhere”. Obviously mortgages are not a simple process but Veterans United made it simple and smooth and I never felt I was being pushed around I felt more valued than I do at my own bank.

Loan Officer: John Parker

NMLS# 996540

4 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Jake and Heather we're great to work with. Answered all my questions and made the mortgage process as easy as possible.

Loan Officer: Jacob Powers

NMLS# 1565057

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Holdman

NMLS# 369923

3 out of 5 Stars
Would Recommend

We seemed to have a difficult time communication with Jennifer Heishman.

Response from Veterans United

Matthew, thank you for reaching out to let us know there was a problem. It is always our goal to provide excellent communication. One of our Client Advocates is currently researching this situation in hopes of ensuring a great relationship across all team members in the future.

5 out of 5 Stars
Would Recommend

100%v recommended. made the process super simple and gave me the confidence i needed as a first time home buyer.

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

Overall experience was great. Dorothy and Kayla were great to work with. Very informational and willing to work through every situation.

Loan Officer: Dorothy Willy

NMLS# 182161

5 out of 5 Stars
Would Recommend

There are a lot of to do's on the "To Do List" but if you have your ducks in a row it is easy to fulfill the requests. By keeping up with the to do's, everything will go smoothly. If any questions, Veterans United was only a phone call away and the question answered or problem resolved. Thank you to Joe Newberry and Morgan Crane.

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Loan Officer: Carl Thomas

NMLS# 1030850

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

3.5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Veterans United has gone above and beyond with my home buying process, always knowledgeable and reassuring in every step of my home buying experience. Now I am officially a first time home owner Thank You Vetrans United Team-

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

Not only was the process quick and painless, but the website is full of great information. Pleasure to deal with.

Loan Officer: Ryan Peterson

NMLS# 1197848

5 out of 5 Stars
Would Recommend

process for uploading documents was easy.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Was very easy. Liked online system. Joe, our loan officer was outstanding.

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Great job.

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Branch Manager: Eric Doney

NMLS# 400272

4 out of 5 Stars
Would Recommend

Overall a simple pain free process

Branch Manager: Eric Doney

NMLS# 400272

5 out of 5 Stars
Would Recommend

Awesome experience.

Loan Officer: Will McCullah

NMLS# 42406

3.5 out of 5 Stars
Would Recommend

Branch Manager: Eric Doney

NMLS# 400272

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See all 163,956 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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