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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,330 reviews
851 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,330 Navy service member reviews from Tennessee

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5 out of 5 Stars

Hands down the best house buying experience I have ever had! The team that was assembled for my purchase were always a step ahead of me. I didn't have to worry about anything. If I had a question, they were quick to find and give me the answer without hesitation. Awesome job Guys/Gals!

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer Team Lead: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

4.5 out of 5 Stars

There are no words to express how grateful we are for India. We were nervous about purchasing a home from Pennsylvania to Tennessee and not being able to do an actual walk through. She was so patient and looked out for us. I will highly recommend India

headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

5 out of 5 Stars
Photo submission from Lindsay D.

Veterans United did an absolutely amazing job! They worked so hard to get us into our home and in such a timely manner. We couldn’t be more thankful for their help and hard work. Fantastic experience from beginning to end. Thank you!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

Colin was fantastic from start to finish. I originally planned on going with another lender, but Colin’s responsiveness, availability for questions and communication between Colin and both myself and my realtor separated Veterans United as the lender that earned my business 10/10 would recommend Colin and Veterans United to any veteran looking to buy a home.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

4.5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars

We could not have asked for better people to work with. They answered all our questions in depth. Very knowledgeable and willing to help
Considering the at times I was very confused on updating things on the site for our to-do list. But it all worked out, and it's all thanks to all of you.!
Kept us up-to-date on everything that was happening with our loan. Just all around, great bunch of people, jason megan and Julie were just all round. Great people.
No doubt about it.

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

4 out of 5 Stars

Loan officer was great. On occasion, it was difficult to know which of the other 4 individuals I needed to contact.

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

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5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

Lisa Durand was fantastic to work with! Very attentive and always made herself available for questions. Closing was the smoothest closing I've ever had!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Jeff Gordon is the best to deal with! He and
I worked together on two homes and will call him back for the next one. He is excellent at what he does on his end, but also made what I had to do very easy. We stuck by each other through a difficult process (my unique situation) and made it happen! I would recommend Jeff to anyone looking to purchase a home. He’s a true professional, yet still just a great human being. I hope I have found my forever home, but he will be the only guy I call if I buy another! Thank you so much, Jeff! You really are the best!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

2.5 out of 5 Stars

The realtor that was assigned to my team was really bad. It seemed like I was expected to do everything to find a home on my own. He was unprofessional. In regards to the paperwork near the closing, the ball was really dropped. My closing had to be delayed 2 hours because the paperwork was not at the title company. I ended up having to call senior management 40 minutes before the delayed appointment to get the paperwork there. No one on my team were answering their phones during this time either. I had the inspections scheduled within a week of the purchase agreement. It felt like the wait for the appraisal was excessive and the appraisal along with the final paperwork was left to the last minute. I wasn't given proper time to go over any of the paperwork at the end. There also seemed to be a disconnect between my realtor and my team about closing costs.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars

Jennifer & Sara were amazing ! They made the process so easy and smooth and were available every step of the way!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars

This was a refi and second time working with this exceptional team of pros. Never a worry from the start. Derek K. and Justin were on top if everything needed and kept things on track. You will be happy you went with Veterans United as they are absolutely the best at this hands down!

headshot image of Derek Kriegshauser

Loan Officer Team Lead: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

3.5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars

The team made it a very simple and efficient process. I would recommend Veterans United to anyone that is retiring, transferring or simply just upgrading their home. 10/10 WOULD RECOMMEND!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

We have used Veterans United to buy more than one home and they are excellent. You can count on them to get the job done. Thanks again Denise

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars

Blake and the team made this process smooth and easy. Everyone involved with the purchase of my home from Veterans United are an asset to the organization.

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Photo submission from Dennis P.

I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars

Travis and his team were amazing from start to finish! — flexible and adaptable, and able to meet my needs.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Each individual I had business with was very nice. Stephanie Snow, from start to finish (after completion of loan) was awesome to help and answer all my questions. She is such a kind, caring woman who goes above and beyond her duties to assist in any question or concern I had. She really is a tremendous asset to the Veterans United Vompany.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

4 out of 5 Stars

The team was quick to answer any questions and would return a call or text promptly

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

My experience with Veterans United was incredible. From the first day they reached out and introduced their team to me. The app was easy to navigate and follow a to-do list kept everything very transparent. My experience with another mortgage company prior to this was inadequate to say the least. I will tell every Veteran I know about this and be highly recommending my team for sure.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

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