From start to finish, Moya and her team were helpful, polite and professional, just a pleasure to work with.
Awesome team with great efficiency and met all requirements of a very pleasant home mortgage transaction process. The efficiency of managing third party vendors and last minute urgency to accomplish a seemingly simple but 11th hour gotten complex situation into a very plausible and meeting project deadlines. Again awesome team. And your loan officer how did Jamie kindergarten do
Veterans United,was perfect,and Helpful.Thx
The is our second experience with Veterans United and both times have been a breeze. They are very knowledgeable and helpful. You’ll have one agent but a few helpful faces will also reach out to ensure you are happy with your service and see if you need anything at all.
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Working with Jeremy and Felicia made our experience worth purchasing a new home. They were there for us every step of the way and went above and beyond any expectations.
VA United helped me out every step of the way. They were very helpful to me and my wife. We got through all our steps and asked all the questions we could.
Everyone we talked to really got us through the process as quickly as they could.
I never thought I would be in a home this fast and I am so happy.
The veterans united team are the cream of the crop! I have purchased three homes using their services, agents and resources. Honestly if you are not using veterans united, you are not getting the best rate, the best customer service and the best out come in buying your home. Fast, efficient, kind and friendly. My wife and I consider them part of our family.
My team was amazing from beginning to close! Answered any and all guestions/concerns!
Tony is great.
Already recommended friends to work with this company. Professional, hands on approach when working with veterans. Great online experience
Shane and his team were incredibly knowledgeable and helpful. They were with us each step of the way.
They take to long and lots of problems
Response from Veterans United
Hi Willard,
I’m sorry to hear this and understand how frustrating delays and ongoing issues can be. That’s not the experience we want for anyone. If you’re open to it, our Client Advocate team would like to learn more and help where we can. You can reach them at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. Central Time.
Sincerely,
Claire S., Client Relations Manager
He was very professional and stayed on top of things. Just
Outstanding and very professional employees.
Karol Hart, my loan officer, and Jonathon, my dedicated Home Buying Concierge, were outstanding representatives from Veterans United. Their guidance and professionalism made this my most rewarding loan experience.I also want to praise Amanda, Karol Hart's assistant, who acted as the loan processor on my file. She worked tirelessly to help me understand complex documents, providing clear, professional explanations and a personal touch that made me comfortable.I highly recommend Veterans United, especially Karol Hart (loan officer), Amanda (loan processor), and Jonathon (Home Buying Concierge), as their loan company and representatives to help experienced and new home buyers navigate the home-buying process.


