I selected Jospeh Sepulveda because my realtor made the recommendation after reading all the great reviews on the VU website — AND HE AND HIS STAFF DELIVERED!
They were all professionals— prompt and respectful. They stand out for listening to my dreams for the house and sending a very thoughtful housewarming gift.
I will recommend them every time.
I normally dont write reviews unless I had a very terrible experience with that person or company, but in this case, I MUST make an exception.....Jeff Ferguson and his team was totally outstanding. From the moment Jeff and I spoke on the phone his professionalism and his character was revealed. Jeff did not talk at me, he talked to me, and that was after he listened to me. He spoke to me as if he and I were neighbors who see each other everyday and have conversations. And even though I qualified for a home loan with Veterans United, Jeff still gave me good advise on continuing to raise my credit score.
Im the type of person who is detailed and 'hands on.' I ask a lot of questions. I want to be involved in 'everything.' I want to know 'everything.' And I want to know everything when I want to know it. Even though the information is not available 'at that time,' I still want to know it 'at that time.' Jeff was super patient and very understanding. Not one time did he make me feel as if I was frustrating him or bothering him.
And then after all of that, his knowledge and detailed explanation of the entire process and the documents was outstanding.
I have to also mention Cole who I also spoke with a lot, and his professionalism and customer service was also amazing.
I honestly cant speak about any of the other Loan Officers at Veterans United, but I can certainly speak about Jeff Ferguson and his team. And they are awesome.
I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.
Brent and his team did a outstanding job helping me find the perfect home for me and my family! He was available anytime I had a question or needed help and explain the process to me every step of the way.
I love working with Chance Mullins and Veterans United. It is always an honest and straightforward experience. I would highly recommend Chance Mullins and his team to anyone.
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Amy at Veterans United made the Home buying experience smooth and easy! Top notch support and communication. Would choose Veterans United every time.
This was my first time buying a house and they made it look easy. They were there with me every step of the way to ensure I got everything done in a timely manner. They were very professional and incredibly helpful. I’m very glad I got to work with them.
The best experience buying a home I’ve ever had!!
Very happy with Veteran United Home Loan. Everyone was very easy & friendly to work with.
Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!
Kris and his team did an amazing job! I thought this was going to be a difficult process but it was so easy and I got the house I loved for better rates then expected!
Danny was the best!
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Smoothest house buying experience. Miguel and his team went above and beyond.
Very professional when handling your business and they make it a very easy process so you can proceed with your paper work .
Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.
Ellis did a fantastic job. I would recommend him to all my friends I couldn’t have done it without him.
Honestly, the whole team that worked with me was nothing short of outstanding.
Easy, staff was great
