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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
5,721 reviews
748 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 5,721 Navy service member reviews from Texas

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5 out of 5 Stars

Aaron and Eric were great to work with. They made the process easy and painless. They were both always just a phone call away. I’d recommend them to anyone

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
headshot image of Joseph Sepulveda

Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

4.5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

Better service than I could have asked for, very understanding and well informed.

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Photo submission from Phillip P.

I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

Mason and Anna were such a great help throughout the whole process.

headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

4.5 out of 5 Stars

Mark answered every question, every call. What i most appreciate was answering the phone on Sunday!

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

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5 out of 5 Stars

Purchasing our home through Veterans United and working with Mason Fast was truly one of the most amazing experiences my family and I have ever had. Mason was extremely communicative, patient, and always willing to answer our calls and questions. He took the time to ensure we understood every step of the process and never made us feel rushed. No matter when we needed assistance, he was always available and ready to help.I highly recommend Mason and the entire team at Veterans United. Their professionalism, dedication, and outstanding customer service made buying our home a wonderful experience and one that will leave a lasting impression on my family and me. Thank you for making this journey such a positive and memorable one

headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

5 out of 5 Stars

Joel Smith was absolutely the best i have ever worked with. His communication skills were absolutely perfect and he did not push us in anyway. He worked with us through the whole process, kept us informed proactively. He was so organized and personable. My realtor also thought he was fantastic to work with. He made a difficult process seem almost too easy for myself and my wife by his way of explaining everthing.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars

Veterans United helped me get my first home. With help for getting my credit better and help from the loan officer and coordinator. As willing to answers any questions I had

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars

Working with Veterans United was an absolutely outstanding experience from start to finish. The entire team operated like a well-oiled machine every person I interacted with was knowledgeable, professional, and genuinely invested in making sure everything went smoothly. What really stood out was the communication. I was never left wondering what was happening next or where things stood in the process. They kept me informed every step of the way, answered my questions quickly, and made what could have been a stressful experience feel completely manageable.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

My team, Levi, Sarah, Brandon and Kyle, made this process so easy! From the approval process to the day of closing, they were right there for anything I needed. Information was explained so I could easily follow, the app made document submission a snap and all of my concerns and questions were quickly addressed. The whole process was a great experience!

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
Photo submission from Madelyn Q.

Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

Honestly I was worried going into the process as a first time buyer but everyone was so helpful through it all! Schandler and Rachel were super helpful through the process and were always honest with me about everything. I hade a tight deadline I had to be at and they 100% pulled through for me. And thank you so much to the people I didnt get to talk to that helped with the loan it means the world to me and my family that I can finally give my kids the stability Ive always wanted them to have. I will never forget what yall have done for me.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

I had a great experience with Veterans United. The communication was excellent from start to finish, and the team was always quick to answer questions and keep me updated. What impressed me most was how fast everything moved—we went from deciding to buy a house to closing in less than 30 days! The entire process was smooth, stress-free, and well organized. I highly recommend Veterans United to any veteran looking to buy a home.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

Ryan was most helpful throughout the lending process. Thank you, Ryan, for making the purchase relatively painless.

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

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Experience first-hand why 371,887 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

I do recommend to everyone! All great experiences!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

4.5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Photo submission from Herbert J.

Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars

Casey and his team are the best. If i could give them higher than a 10 I would. This is my second time working with them and would pick him over anyone.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

I have used Veterans United to buy 3 homes. Tommy Heller & his group are very courteous & knowledgeable. I highly recommend them.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

4 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars

Jimmy and Derick were a great team to work with — very knowledgeable and professional.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

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