Ashley and Billy were beyond helpful. By keeping me on track with the required documentation, market and rate analysis, and timely advice, they were able to avoid any potential snares in the loan process.
Very informative and professional
The whole loan process was great in every aspect. I have had loans in the past but I must say this was a very pleasurable experience. Stsff was very knowledgable and easy to wirk with. I feel like i have made new friends during the process.
I have never experience anything like what I experienced working with Veterans United. The professionalism was above all level of customer service. Total go-getter! Didn't leave any stone unturned. I would recommend them to all my military friends and families. God has truly blessed this staff. Thank you all. We love our home!
The team was very friendly and provided answers to any questions my realtor or myself had.
It was a very easy process and they showed they care about their customer.
Doug and Michelle we're great! I nominate them both for president!
I was amazed about how Matt and Morgan made the process so less intimidating. I am not sure I would have gone through with the purchase if it weren't for them. They were amazing!
Simple and easy from start to finish. Never rushed. Always making sure I had what I needed to get my home at the same time making sure my financial security was taken into account. Reps were always fast to answer and very knowledgeable on the issues. Kevin was very friendly, easy to talk to and ask questions.
We closed a week late on our home because the final approvers continually wanted more (sometimes slightly personal) information.
The use of the VU portal made reading and signing very easy.