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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
8,116 reviews
735 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 8,116 Navy service member reviews from Virginia

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5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars

Schandler and his team are the greatest! From start to finish, I never once felt overwhelmed. This was my first home-buying experience, and they made the entire process smooth and seamless.They were professional, helpful, and always there to answer my questions and guide me through every step. I couldn’t have asked for a better team to help me through such an important milestone.I would highly recommend Schandler and his team to anyone looking to buy a home with VU or any platform!

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

I have never had such a quick and basically effortless home buying. From requesting a pre-approval letter to close was 21 days! Toby Sullivan and his team at Veterans United are incredible!

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

4 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Photo submission from Mark L.

When we first decided to purchase a home, we felt the stress and anxiety that comes with such a major decision. However, our fears were quickly put to rest when we were introduced to our Veteran's United team. Our wonderful loan officer Chace Tuck was there to guide us throughout the entire process. Chace was always available to answer our questions and address any concerns we had. Our amazing realtor Jen Riley worked so diligently in the search for our dream home. She helped us reach our goal and made the journey there both memorable and enjoyable. Jen taught us so much along the way, helping us build up the confidence needed to make such an important decision. As first time home buyers, we were blown away by the level of care and professionalism shown by our Veteran's United team. They truly simplified the homebuying process from start to finish. Thank you all for making this the best experience possible!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

4.5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

Ross and his team was highly professional, kind, and hard working. if it wasn’t for their timely responses and hard work, i wouldn’t have closed on my house in just only a month! thank you veterans united!!!!!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars

Our loan officer, Harry Basnight, was excellent to work with! He was knowledgeable and helped us navigate the home buying process as first timers. He negotiated low rates on our behalf and was available and communicative throughout the experience. His commitment to his work and his clients is evident as he routinely went the extra mile for us. We leaned on his expertise through the process, and greatly appreciate his honesty. Highly recommend Harry and Veterans United!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

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5 out of 5 Stars

Robert and his team have been amazing. He’s answered all my questions and kept superb rate tracking which made buying our home extremely smooth. The app is very nice completing task but could use adjustments with viewing documents. At least on my IPhone, the mobile view was weird and you can’t zoom in on the regular view. All in all great app!

headshot image of Robert Mathews

Loan Officer: Robert Mathews

NMLS# 2741054

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

If you’re trying to buy a home and scared by the whole process. Don’t worry Wendy will make it painless and quick. Any questions you have she will answer them quickly. She really makes your journey to home ownership easier than renting. I advise all Vets to reach out to her and stop waiting.

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

Everything in this process was seamless and the members of the Veterans United team are top notch.

headshot image of Jeremy Arnold

Loan Officer Team Lead: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Photo submission from Teresa A.

Veterans United helped me to obtain my dream of homeownership. It was a positive experience, and the lighthouse credit program was very informative. The program and the representative helped me to change my perspective on credit and credit bureaus. I highly recommend Veterans United to others because everyone, from the lighthouse representative, loan officer, and concierge, was knowledgeable, responsive, and professional throughout the process.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars

10/10 experience with Veterans United. Buying my first home was a huge milestone for me, and I honestly couldn’t have asked for a better team to help me through the process. From the very beginning, they made me feel supported, informed, and confident that everything was being handled the right way.What stood out the most was how much they genuinely seemed to care. Anytime I had a question or was unsure about something, they took the time to explain it and made sure I understood what was happening. They never made me feel like I was just another customer.As a service member, having a team that understood the VA loan process and what comes with military life made a huge difference. They helped keep everything moving, communicated with me throughout the entire process, and made what could have been a stressful experience feel much more manageable.Getting the keys to my new home was an incredible feeling, and Veterans United played a big part in making that possible. I’m truly grateful for the time, effort, and support they gave me throughout this journey. I would highly recommend Veterans United to any veteran or service member looking to buy a home. Thank you for helping me achieve such an important goal in my life.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars

Dave Michaud and his team at Veterans United are phenomenal, and exhibited strong business acumen throughout the entire loan process. I am completely satisfied with everything they have done for me. I will certainly refer them to other fellow veterans.

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars

Veteran’s United did an absolutely amazing job. The instructions were always clear and they constantly got back to me in a timely method!

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

4.5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

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Experience first-hand why 381,468 homeowners give us a perfect score!

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5 out of 5 Stars

My team was amazing! Mike Little, Tim Lewis, and Asli Wissman did amazing fantastic job for me.This is my first time purchasing a house, and I enjoyed that they were all there for me every step of the way to closing. They made it hassle and stress free for me. I had great energy from them on every call.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4.5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer Team Lead: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars

KARA WAS THE BEST!!

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars

My experience with veterans united was the best the team was very professional and they waste no time getting the job done and get me to closing super fast the team is very informative and professional Tracy jack and heater and everyone was awsome

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Photo submission from Jendayi S.

This company and team are highly recommended in our book! We will be (and already have) sharing Veteran's United and Dustin to every veteran we know!Thank you, and God bless you all!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

We had such a great experience working with our lender! He was amazing from start to finish. He always kept us updated and made sure we understood what was happening every step of the way.One thing we really appreciated was how much he stayed ahead of everything. He made sure anything that could be done before closing was already taken care of, which made closing day so much easier and less stressful.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

Recommend veterans united, very easy process and my loan officer was always on the clock ready to answer any questions at any time. Great experience!

headshot image of Mike Rosa

Loan Officer: Mike Rosa

NMLS# 2643006

5 out of 5 Stars
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

Ali and her team are amazing, we would highly recommend them. Since we used a custom home builder, the entire process took a year and the Veterans United team walked us through every step of the way. We were living in Ohio and building in Virginia, so there were some unique challenges that Ali and her team helped us deal with. The team made this the smoothest home buying experience that we ever had, even utilizing a custom builder and a VA loan. I would recommend them to anyone looking for a reliable trustworthy lender.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

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