I have never experience anything like what I experienced working with Veterans United. The professionalism was above all level of customer service. Total go-getter! Didn't leave any stone unturned. I would recommend them to all my military friends and families. God has truly blessed this staff. Thank you all. We love our home!
Very informative team that relieved me of the horror stories that I have heard during friends of mine during their homebuying process.
Veterans United provided the best customer service, interest rates and overall performance than any other mortgage provider that I have utilised in the past. The entire process couldn't have gone any smoother. I had 24/7 access to my loan officer. He was always available even well past working hours. They had my loan approved and ready to close 2 weeks early. Overall a excellent experience.
Veterans United works quickly to get your home as quickly as possible. Their employees respond in a very timely manner, and the website is so easy to use. I would definitely use them again! Just as a buyer should do with any loan company they work with, be sure to read all fine print and calculations. You are your best advocate. But anytime I noticed an issue or had a concern, the team helped to remedy and/or explain why it was the way it was. Love our new home!
Make sure if someone is signing via POA you make sure they have the original document in hand for closing. Also make buyer aware of all the closing options (ie. in person or by mail) and although I know it wasn’t necessarily Veterans United fault for these problems because no one made us aware. But maybe just letting the buyer know so if no one else does atleast they will know from someone.
The process took me about a year from the time I started to the time I found the home I bought and through many phone calls and emails Veteran United team was always there for me.
Buying a house was not something that was easy but Veterans United team made it a easy process to find your first house. Rest assured that your in good hands and Veterans United was pleasure work with.
Thanks you for all your teams help
Danielle Tyree took over after Tim Wuest and was very professional and quick as well. I was able to close, start to finish, in only a couple of weeks. Danielle was instrumental in helping me complete everything to close so quickly. Thank you Danielle. Tim Wuest was also instrumental in helping me throughout the entire process. A true gentleman. Thank you Tim.
Simple and easy from start to finish. Never rushed. Always making sure I had what I needed to get my home at the same time making sure my financial security was taken into account. Reps were always fast to answer and very knowledgeable on the issues. Kevin was very friendly, easy to talk to and ask questions.
Outstanding service from the entire team! They make the process very transparent and stress-free. I definitely recommend the Veterans United team if you are buying a home.