I would highly recommend you pass on this company, there is probably better ones out there. They told me they would take care of the double funding of the taxes for escrow and they didn't. So now I'm paying for 2019 and 2020 taxes evevy month now when they aren't due until 2020 and 2021. But hey who cares obviously not this company.
From the beginning, every representative at every stage was unbelievably attentive. From helping me work out things on my credit report to closing day. I never thought it was possible for me to own a home of my own, but they gave me the tools and the confidence to keep moving forward! I am grateful for all of their hard work.
They made my Dream of owning my own Home so painless and simply. They always communicated with me through process. I would and have recommended you to other Vets.
Getting into contact with VU personnel can be sometimes difficult. We bought a house during one of the busiest times of the year, however that doesn't mean I should be forwarded to a voicemail on multiple occasions. Having a person to talk to is invaluable. Sometimes its a simple question that does not necessarily need to be answered by my loan officer those simple answers go a long way toward overall customer satisfaction.
Kind, professional, supportive and informative.
We experienced very Friendly and very Efficient service. Because of a previous bad experiece from a different mortgage ompany, I was cautious and did have much trust. The team constantly demonstrated that they.not only were working on our behalf, but knew the program well. They helped make our dream home a reality! We give the team a hearty Thanks!!
Very helpful and explained all steps that were needed.