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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

204,412

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
153,624
4
40,365
3
6,635
2
2,056
1
1,732

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Showing all 120 Other service member home purchase loan reviews from Georgia

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5 out of 5 Stars
Would Recommend

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

Outstanding gentleman.

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
Photo submission from Kathleen T.

Quick, easy, and smooth process, which is just the way I like it. I have no complaints.

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Veterans United is filled with caring dedicated employees who go above and beyond to get you into your dream house. I highly recommend them. I loved our broker Tony Stevenson and agent Arlene McCoy. They are incredible and patient individuals absolutely love this company

Loan Officer: Tony Stephenson

NMLS# 1542765

4 out of 5 Stars
Would Recommend

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

Great experience!

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

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5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

Over all, this was the best and least stressful transaction I've ever had!

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

4 out of 5 Stars
Would Recommend

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Craig

NMLS# 1726012

1.5 out of 5 Stars

The platform and concept of Veterans United is great. But the loan specialist was horrendous.We managed to successfully close the deal on the house but our specialist struggled immensely to keep up with our needs. It felt like he was an extremely inexperienced loan specialist and/or a poor communicator.He dropped the ball on several occasions with different deadlines which forced us to push closing back by a few weeks.He promised us things that he simply did not deliver on. He told us that he would credit us in the end on our closing costs due to his mistakes but we ended up paying far more than what is average for a house of this cost in this area.Working with the loan specialist was honestly the worst part of the home buying experience.

Response from Veterans United

Thank you for sharing openly and honestly with us. We understand that the process of buying a home can be discouraging at times. For that reason, we are always looking to support your customer experience with excellent care. If you feel there were ways we could have better handled the process, then please give us a call to share more. Our Client Advocate team is always eager to listen and take action whenever possible.

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Greenemeyer

NMLS# 1858768

3.5 out of 5 Stars
Would Recommend

Great professional team

Loan Officer: Jonathan Beahan

NMLS# 181325

4 out of 5 Stars
Would Recommend

Easy portal to use to upload documents. Agent was quick to respond to questions and made the process as smooth as possible considering unconventional times during a pandemic.

Branch Manager: Jennifer Stewart

NMLS# 412226

4 out of 5 Stars
Would Recommend

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

Branch Manager: Shawn Workman

NMLS# 169957

4.5 out of 5 Stars
Would Recommend

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

As a first time homebuyer, Rett was extremely helpful throughout the entire process. He was always available whenever I had any questions or concerns. My realtor even commended on how smooth the process was. This was the best experience ever and it has motivated me to buy more homes in the near future. I would recommend Rett to anyone looking to purchase a home especially someone who is a first time buyer. I definitely look forward to contacting him in the near future when I am ready to buy again. Thank you

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Schuster

NMLS# 1588316

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