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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

180,544

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
134,199
4
36,757
3
6,114
2
1,880
1
1,594

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Showing all 112 Other service member refinance loan reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Malika Jackson

NMLS# 1585291

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Will is an outstanding loan officer. very helpful and knowledgeable and kind.

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

Shannon Workman and Rebekah went beyond the call of duty to help with my loan application being approved. There were pop ups after pop ups of problems and issues that were endless. Then the day come and that call was made " you have a closing date." This was the best news on 01/15/2020 I ever received in my life. It was times I really wanted to give up and just return to the world of renting and never owning, but Shannon and Rebekah NEVER gave up on us.****Thank You So Much For Making Our Dreams Become A Reality.Brown & Kirkland Family of Guyton, GA

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

Alex and his team are great to work with! They go over and above for you.

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

We love VU!!!!!!

Branch Manager: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
Would Recommend

Underwriting took too long. 3 months from first call to receiving funds

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Poterbin

NMLS# 1100035

3.5 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

4.5 out of 5 Stars
Would Recommend

Any questions were quickly addressed, any problems quickly resolved, and help was available at every step of the process.

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Guerra

NMLS# 465979

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Connell

NMLS# 1483292

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Killday

NMLS# 1698454

2.5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Everyone was very patient and professional I really appreciate all of them. Thanks so much

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

This is my 3rd closing with Veterans United.. I highly recommend to use their services.

Loan Officer: Ashley Cook

NMLS# 1106948

4 out of 5 Stars
Would Recommend

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Second time costumer and planning on using their services for our next home loan.

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

I have absolute confidence anyone we refer to Veterans United will receive the same outstanding service we did.

Loan Officer: John Stockstill

NMLS# 1373137

4 out of 5 Stars
Would Recommend

Loan Officer: Keith Shaffer

NMLS# 1683800

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Karin was a real rockstar! She had unwavering patience and was a pleasure to work with.

Loan Officer: Max Carratura

NMLS# 388818

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

Helpful, friendly

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

They were super helpful with navigating my wife and I through the refinance process. I really had no idea what I was doing but Jenna was right there regardless how late to help me through paperwork and procedures making the process way easier.

Loan Officer: Jenna Pahde

NMLS# 1421181

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

2.5 out of 5 Stars

It took three months to refinance our home. It seemed that in their end there was no communication at all. We had to constantly notified them on our current status. Myself and my wife understand some of the stuff did not work out and we have to go a different route.But still should not have taken that long to close, and we had all the paperwork that they needed on time. And I appreciate Jeff being honest about them not doing a good job. I'm just happy we were able to close and lower our interest rate. But the experience was not a good one at all.

Loan Officer: Jeff Magsamen

NMLS# 50787

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