Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,720 reviews
994 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,720 Air Force service member reviews from California

Clear Filters

5 out of 5 Stars

Ashley made this house buying process a breeze. This is my second home I am buying and VA Home Loan made everything easy to navigate, to include a to-do list, an all inclusive hub to keep track of everything, and streamlining communication and docusigning.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars

They walked me through the process and with my job they were very understanding of availability

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

4.5 out of 5 Stars
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Photo submission from Dan J.

Totally Amazing from start to finish! From our family to yours, Thank you!

headshot image of Shantel Dooling

Loan Officer: Shantel Dooling

NMLS# 2344264

5 out of 5 Stars
headshot image of Megan Martin

Loan Officer: Megan Martin

NMLS# 2741062

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

Always there for me and answered all my questions

headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars

Don was amazing! He was always very responsive and helpful.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

Ready to see for yourself?

Experience first-hand why 370,529 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I did my first home refinance with them. The whole process was confusing, but they were extremely upfront about all costs and explained everything so I could actually understand it. The other companies I talked to acted like used car salesmen and were shifty about costs; not Veterans United - they treated me like family from the start. 5/5 Dentists would recommend them.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

the entire team was amazing!!!

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars

He usually responds to every single one of my messages in less than 5 minutes. He always knows what he's doing. Excellent service.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Jackson and the team were awesome! Responsive, knowledgeable, and were essential in making this dream home purchase happen!! Thanks Jackson and VU, grateful for your help and partnership always.

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Photo submission from Roni I.

Using the Veterans United app to view to-do lists, upload and sign documents, etc. has been a pleasure. The app makes it so easy to stay on track and see what needs to be completed throughout the homebuying process. Checking off our lists and getting things done helps us to know that we're doing our part when working with our lending team.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Professional! Prompt! Courteous! The entire team blessed our home loan experience with their excellent assistance!

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Steve was awesome, everyone on the team was helpful and really went out of their way to make sure all our questions were answered.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

Veterans United did an awesome job with refinancing our home.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

Ready to see for yourself?

Experience first-hand why 370,529 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I would like to especially thank Ben. Ben answered all my concerns and worked so hard at making all my numbers fit perfectly. I especially appreciate the balance Ben has in his life. Ben still took time to shut things down from work and set time aside for his family; family is everything. The effort Ben made to secure my loan felt the same effort he would have made as if I were his own brother. Veteran's United should give Ben a raise; to lose such an employee would be a great loss. Tyler's effort, response time, and assistance to resolve concerns was exemplary. I would like to thank Veteran's United for providing me a team with such professional brilliance.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

4.5 out of 5 Stars

Veteran's United had

headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars

I just cant believe it was completed so quickly.

headshot image of Ashley Palmer

Loan Officer: Ashley Palmer

NMLS# 2774419

5 out of 5 Stars

Veterans United helped my wife and I through every step of the home buying process, and went above and beyond to smooth every bump in the path. In the end, we got the home of our dreams, and we couldn't have done it without Taylor and Victoria. Thank you for everything!

headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

5 out of 5 Stars
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Photo submission from Abraham B.

As a military veteran, working with Veterans United Home Loans was the best choice I made.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

Steve and team were great to work with from the beginning when working with Stacy last August to completion. A shout out to Steve, Ryan, Stacy, Lee Ann, Bae & Delores.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4.5 out of 5 Stars

The most frustrating part was the number of times I had to review the closing documents

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars

John and Hope were amazing throughout our home buying experience. They answered any questions to the best of their abilities and set me up with a great real estate agent. I appreciate everything they did.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars

Very communicative team. I found Veterans United based on positive reviews from other veterans on Reddit. I was pleased with the service I received.

headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.