Emmy and everyone else i spoke to were quick efficient and helpful with everything i needed. I never had to wait more than an hour for a text or email response at any point.
Matt was a 11.
Underwriters a 10.
Jameson with insurance was a 10.
Communications with some of the other support staff was challenging until well into the process. I was confused much of the time. 7-8
Considering my lack of technical skills and experience at 73, I needed more help than I asked for or got in a timely fashion.
Don’t understand why property taxes of $860 a year cost me $150/month. The title company was no help in my understanding of this.
Absolutely amazing, the whole team made the process smooth and fast.
First time home buyer, the processes was daunting but made possible with the help of everyone at VUHL
Charles and his team were very helpful and made this entire process a bit easier for us.
MIke and Daniel were amazing. This is my second purchase with Mike and he is nothing short of outstanding, as was the entire team.
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More than helpful they kept all the stress to a minimum
The VU team I worked with was excellent! I was confident in buying a home in Indiana while remaining at my home in North Carolina. They walked me through the process and explained everything clearly. Their very friendly realtor showed my choice of houses promptly. They setup the paperwork and coordinated it all online! They are a nationwide company with a well earned confidence rating. Trustworthy is so important these days, and they have got it. They even have a concierge to coordinate buying, selling, moving, setting up utilities. This was a great house-buying experience.
3 months ago. I never dreamed I'd be in my own home. These guys are the best. I was just a quarterback. I handed them the ball and they did the work.
The team made everything very easy.
Love working with Veterans United Home loans. Was a wonderful experience to buy my first home. Would recommend to any vet!!!
Jeremy Arnold & Paige Thompson provided exceptional service to an aging military veteran who had not purchased an older home with his VA entailment in over twenty years. Patient, responsive, professional & empathized with many loan issues. What they provide is not as easy to find in today’s home buying market.
Wish we would of gotten all of our goals at once instead of a couple at a time.
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The whole team did a great job. Montgomery was super great
