They were great! They made the process easier than expected. They went above and beyond. I would definitely recommend them to everyone.
Absolutely seamless. Everything went as smooth as possible. Thank you so much.
We had a stress free process working with VU, Marty and his team! Thank you!
I highly recommend Veterans United! This was an awesome experience! Very helpful people, quick answers to my questions. It was a seamless experience and I highly recommend Rain Mitchell and Craig Blumfield. I just can't commend them enough!!!
Very much satisfied with the service and patience through multiple offers to finally closing. Will definitely be using VU again with my next home purchase
See above
Jim Onkst
Response from Veterans United
Hey there James,
We did "see above" and I really appreciate you calling out Matt’s efforts—he’s a steady hand in tough situations, and I’m glad he was able to help see things through for you. That said, I’m genuinely sorry the experience leading up to that point was such a mess. Getting passed between teams, delayed timelines, and last-minute funding is not the kind of service we aim to provide—especially when you were staying on top of every request as quickly as you did.
I can only imagine how frustrating it was having to juggle labor, truck rentals, and extended rent while waiting on us. That’s a level of stress no one should have to deal with during what’s already a high-stakes process. I’d love the chance to look into where the breakdowns happened and make sure we’re learning from them. If you're open to chatting, feel free to reach out at 1-800-212-5200 or ClientAdvocate@vu.com.
We're here from 9 a.m. to 5 p.m. Central, but please don’t hesitate to reach out anytime.
This was my first time buying a home and I came into everything not knowing anything what so ever. Each person on my team explained their roles and what they did and made everything so much easier on me. It took us a while to find our home and everybody was extremely patient with us and exuded professionalism with every interaction.
Working with Gabe and Melissa was amazing. They made my first home buying experience the best.
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Overall, an excellent decision to go with Veterans United. They are professional and knowledgeable about home purchasing. It’s been a little difficult during this time, but I would recommend them highly. Best Regards
Veteran united deserves a standing ovation for the work that they do to help veterans achieve homes. I think God for the team that I have had to help me reach my dreams of owning a home that was brand new in my wildest dreams. I never thought it would happen to the United program and all the workers that they have working to reach out and give vets a hand in achieving a home thank God for this program that reaches out to vets. I love you all and there’s nothing you can do about it because you already did it!
Seamless process, Aaron Swanner got the ball rolling and his team played a great strategy to win us our new home!
We will definitely refer to other Veterans for a one stop shop experience. A team that is available almost around the clock is exceptional during an exciting and somewhat stressful process. They made the pieces align in a streamlined fashion and we couldn’t ask for anything more.
Online mortgage services was something I had never done before contacting Veterans United. They did a superb job in helping me with each aspect of a home mortgage! Charles and the team could not have done a more professional job! Many thanks to them for their fast and assured services! Ralph Dudley
